SALES REVIEWS

1/11/23 – We were very happy with our experience at Long-Lewis Ford! Not only did Ford do a good job keeping us informed about our Bronco order, Daniel did as well and kept us engaged throughout the 15 months it took to get here. He was wonderful and so easy to work with, and the whole environment there reminded me of how customer service used to be. They even came up and thanked us at the very end in a very genuine way and you can just tell that’s how they do business there. We would definitely shop there again!

– Christy S.
  Birmingham, AL

1/7/23 – I cannot think of any improvement that could have been done to make my purchase experience better. I traveled 4 hours to Hoover, AL to purchase my F150. My last 5 new Ford trucks was purchased and Long-Lewis sales team has exceeded my expectations. I believe they deserve a 6 star even though a 5 star is the top rating.

– John R.
  Fairhope, AL

12/21/22 – David Brown was amazing to work with. He made the experience the best and had answers to all of our questions. We will be permanent customers for our vehicle needs. Thank you to the entire team for making our experience a great one! Keep up the great work and hospitality!

– Mercedes C.
  Freeport, FL

12/7/22 – Long-Lewis did everything great during my recent truck purchase. The purchase process went very smooth and quick. J R Reynold, my sales consultant demonstrated genuine interest in my needs. I strongly recommend Long-Lewis and J R Reynold for all your automotive needs. I know I will!

– Lubie E.
  Birmingham, AL

11/23/22 – The sale went smooth and our salesman Bryan Ayers made sure all my questions were answered and was very professional and very helpful. He kept asking me if I would like something to drink or a snack while I waited which was over the top because everyone knows it’s not a get in and get out purchase. Everyone I came in contact with was very polite and made sure I was taken care of. I liked that it was a Christian based atmosphere with the music playing in the background. I would recommend my friends and family to Long-Lewis Ford.

– Melissa O.
  Wilsonville, AL

11/20/22 – I truly can’t say enough good things about my experience with Long-Lewis of Hoover and especially the salesman, Blake Lawson, who was absolutely incredible to work with here. I contacted this dealership to check on the rare-to-find new Transit Mid Roof 250 and talked with Blake about what I was looking for in a new van. Blake worked hard and searched, even on his off day when he came across an abandoned order that was available. I could not have claimed it fast enough! Blake worked his off day to get everything in order for me to drive down and sign the papers. Words cannot express how valuable he was in finally closing this search and I also want to give a HUGE thanks to Evan Swanagin in the Finance Dept. for helping me through the financial process. Great experience!

– Justin R.
  Madison, AL

11/16/22 – Long-Lewis Ford I don’t think I could be any more pleased with my recent purchase. I was in a situation where I’d purchased an SUV that I loved. Just wanted to do a credit booster before purchasing something more expensive. But it turned out to be a money pit. So, one day I decided to call and see if someone would listen. Well, the concierge assistant linked me with Blake L. and it was amazing from that moment forward. He listened to me and assured me that he would do his best to get me into something. We setup a meeting and we walked the sales lot and looked at a few things to get an idea of what I wanted. Blake listened and really considered every option. And I wasn’t expecting a miracle because I knew negative equity was in my future. But his sales manager David came over and smiled and introduced himself. He even asked if Blake was helping me. We laughed and it was just a welcoming environment. I’m sure David had heard my story but he brought over a paper of an SUV and told Blake see what you come up with and we will go from there. It was simply identical to the one I test drove. EXCITING! Blake fought and pulled and put together all he could to get me approved and feeling good. Who knew in less than 24 hours I would own a BRAND new 2022 Expedition. I was so excited that he was able to get me out of that money pit and into something that was new and warranty covered. Blake’s patience and listening ear made this process simply awesome! He even came on his off day to see me off. His assist Gabe was simply awesome as well. He was patient and stayed with me the entire time until we drove off. I cannot thank Blake enough and I know he didn’t do it alone but everyone that I met the day of signing was AMAZING! Everyone was helpful and pleasant. I can go on and on about your service. This is not the first Ford that my family has purchased. We’ve been to Long Lewis a few times. I’m thankful that Blake did not see me as another sale but as a young woman who needed to be in a reliable SUV and out of that situation. And I believe that what sets your dealership apart from many others has to be your patience and determination to understand what your customer needs not what you can make the best bonus from. I cannot thank Blake enough or the dealership for your service. I am definitely enjoying my new baby and I’m excited and super thankful for everything. If no one tells you this ever. You all have been around forever for a reason. It’s reasons like this that makes families like mine keep coming back. You all are simply amazing. I’m not sure why I can tell you to make your service any better than what I’ve witnessed but I will say keep listening to the customers. Give them that same reassurance that you gave me. I could definitely keep writing but I think I’ve probably written a novel by now. This was my first brand new SUV purchase and I don’t think I could’ve had a better dealership to work with. You all simply made it amazing for me. Even while signing the documents we had a good time laughing and talking. Everyone is simply awesome! Thank you so much from the bottom of heart. I am truly thankful because I thought I was stuck with that money pit. Thank you!

– Andrea W.
  Birmingham, AL

11/7/22 – My salesman, Don Mathews, was the best sales person I have ever had! Everyone I dealt with at Long-Lewis Ford was friendly, caring and provided excellent service. I had a great experience with Don and also those in finance for my extended warranty purchase and tech support to go thru vehicle options. Don Mathews is wonderful! His expertise is so helpful and he is friendly and so caring. He is awesome!

– Dereth B.
  Birmingham, AL

11/7/22 – My salesman, Don Mathews, was the best sales person I have ever had! Everyone I dealt with at Long-Lewis Ford was friendly, caring and provided excellent service. I had a great experience with Don and also those in finance for my extended warranty purchase and tech support to go thru vehicle options. Don Mathews is wonderful! His expertise is so helpful and he is friendly and so caring. He is awesome!

– Betty B.
  Millport, AL

11/6/22 – Mr. J.R our sales guy was extremely nice very upfront about how Long-Lewis does business he was very professional and informative when I buy another car from Long-Lewis I will be asking for him again he worked with us explained all our options in detail.

– Jonathan C.
  Vestavia Hills, AL

11/3/22 – Mr. J.R our sales guy was extremely nice very upfront about how Long-Lewis does business he was very professional and informative when I buy another car from Long-Lewis I will be asking for him again he worked with us explained all our options in detail.

– Jeremy M.
  Jemison, AL

10/15/22 – This is my second purchase of a new vehicle from Long-Lewis Ford in the last fourteen months. Both times, I used Darryl Delbridge. It truly was as simple as walking in, picking the vehicle, signing the paperwork and driving away. I do not believe that it is an exaggeration to say that Darryl made the purchase experience no more difficult that buying groceries.

– Jason W.
  Birmingham, AL

10/12/22 – My salesman Blake Lawson was very helpful. He kept me informed on the progress of my order. He let me know immediately when my vehicle arrived at the dealership, and went above and beyond to make sure I was satisfied with the sales process. Although the order took some time to get built, he always made sure I was updated on all developments. Great service from the whole team at Long-Lewis Ford. Thanks to Blake, and everyone who made my experience a great one.

– Marshall S.
  Pelham, AL

10/6/22 – My purchase experience with Long-Lewis Ford of Birmingham was a very positive one. Daniel, the salesman who handled my sale, was always responsive during the production wait, and took care of my purchase closing with efficiency, courtesy, and respect. I am also most favorably impressed with Long-Lewis’ pricing policy which is structured solely on MSRP, tax, and title. I declined offers from other dealers who do not observe such a pricing structure. I intend to recommend Long-Lewis to any friends/relations/associates who might be in the market for a new or used vehicle.

– Timothy M.
  Vestavia Hills, AL

10/1/22 – I enjoyed my experience with Long-Lewis Hoover. The service from Sam Charif was spectacular and he was very helpful. The communication was excellent and they did a great job of keeping me informed! The rest of the sales staff were definitely top tier!

– Larry S.
  Birmingham, AL

9/25/22 – The dealership was a true example of how American business can do it right. You have walked into salesman paradise and expect to be treated accordingly. With straight forward respect you get all the amazing things Ford has to offer to assist you with your purchase. The communications is a smooth process within their ranks. This making the purchase of a new vehicle a solid business transaction. After the miles of Government required paper work. I would commend Long-Lewis for making me think of Ford first when purchasing my next Vehicle. My hat is off to their staff. Travis started it, Les carried it and then my true respect goes to Xavier Jackson. I recommend him to anyone who asks. He is a Good Man.

– Christopher C.
  Odenville, AL

9/16/22 – Outstanding overall experience! 5 star treatment by entire team! Our sales rep, Don Mathews, was excellent in every way and most importantly was very timely and honest in all communications. When it’s time to order my F150 King Ranch, I already know where to place that order. Job well done; we are very very satisfied customers.

– Gerald S.
  Eufaula, AL

9/14/22 – Long-Lewis has always had excellent customer care. From the moment I walk in the door I am always greeted by the friendly staff. Been coming back for over 20 years and will continue. Don Mathews always takes the best care of me and I am always more than satisfied with my vehicles!

– Janice D.
  Birmingham, AL

9/9/22 – I’m am super satisfied with the service Sam Charif provided. Sam has always been super and working with us. His knowledge and experience is highly appreciated. John in the business has always been very helpful. He explained in detail all the paperwork on the purchase. Thanks Long-Lewis for making our purchase a wonderful experience.

– Oscar S.
  Maylene, AL

9/3/22 – Xavier was great. He answered all of my questions and helped me to lock down the Bronco Sport of my dreams. He also wasn’t irritated that I brought my highly annoying father with me to look at cars. As a young female that’s been not treated well by dealerships in the past–I felt well taken care of.

– Katherine G.
  Hoover, AL

9/1/22 – I was told my 3 un associated people to come see Blake at Long-Lewis. Considering that and I was needing a new bigger truck I had to come see what was so impressive. Didn’t take me long to understand. Ordering was made very simple by knowledgeable salesman. Waiting for it to come I’m was toughest part but not everything is In our control. Paperwork and financing quick and easy. Thank you for having pleasurable employees that still are focused on the customer. That is becoming rare now days. Certainly know where I’ll be when it’s time to get another for anyone In my household. I’m self employees and Appreciate doing business where I matter. Be back soon for something for the wife I’m sure.

– Danny G.
  Columbiana, AL

8/27/22 – I have bought multiple vehicles from Long-Lewis Ford. My sales and service experiences has always been excellent, hence the reason I always return and use the same sales professional, Karl W.

– Ralph N. 
  Hoover, AL

8/24/22 – I am so pleased with my buying experience with Long-Lewis Hoover. Karl Wiggs was very knowledgeable and helpful with the selection of my new 2022 Lincoln Nautilus. He provided all information needed for me to make the best selection of the vehicle that I wanted. I had to leave for an appointment and then come back to finish up the purchase. Karl was not going to be in the office when I returned, so before I left he introduced me to Tim Graham – who assisted me when I returned. Branson, the Financial Manager, has a great personality and explained the financing paperwork perfectly. Was truly a great buying experience and I’m enjoying my new Lincoln!

– Daphne B.
  Woodstock, AL

8/15/22 – I was very happy with Long-Lewis Ford and my salesman Les Cunningham. I ordered my Escape on 12/27/21 and he was great to keep me updated on what was happing and checking in with me. The buying process was very low pressure and went much faster than other cars that I have bought in the passed. I traveled 2 hours to do business with Les and Long-Lewis and I don’t regret the time it took.

– James R.
  Madison, AL

8/9/22 – This was my first new car purchase at Long-Lewis Ford and so will never buy a car anywhere else! Xavier was thorough, kind and knowledgeable and did an amazing job. Paul was friendly and helpful and Evan (Finance Manager – I hope I got his name right) was top notch and sharp. Great experience all around!

– Marcie M.
  Birmingham, AL

8/7/22 – Daniel our salesman was great. I had reach out to several dealers regarding a new mustang. No one had any in stock. When I reach out to you Daniel tried very hard to see if he could find what I was looking for. With no success he suggested I order it and that way I could customize it and get it exactly how I wanted it. He was the only salesman that worked hard to make sure I could make my daughters birthday very meaningful. Although build time took longer than expected it was well worth the wait. No one else at any other dealer even offered this option. I really appreciate all you guys did to make this happen.

– Rachel T.
  Dallas, GA

8/2/22 – I feel like the sales and transaction department were genuinely trying to serve my needs and provide a quality experience. My trade-in was easy and the dealership accommodated my financing needs and provided incentives for ordering a vehicle. Low stress environment at Long-Lewis and their culture of honest staff keep me coming back!

– Alan B.
  Birmingham, AL

7/31/22 – Rusty was wonderful to work with. He did a great job of keeping me updated throughout the car buying process and was clearly invested in helping us to get what we wanted. He conducts business with honestly and integrity and I highly recommend working with him!

– Lauren P.
  Vestavia Hills, AL

7/31/22 – Don was a pleasure to work with. He was professional and knowledgeable about my ordering and receiving process. I was skeptical about ordering a vehicle that I couldn’t see for the first time. Don really helped me through the process! I would do this again and again with Don as my salesman.

– Todd A.
  Chelsea, AL

7/29/22 – This is not my first purchase at Long-Lewis. I come back because of the treatment that I received. Karl Wiggs was my salesperson from my previous purchase. I liked him so much that I went directly to him when I made my latest purchase. He explained everything so simply and was very knowledgeable. He made it very easy to buy the vehicle. I will definitely come back in the future to purchase more vehicles.

– Marco R.
  Maylene, AL

7/27/22 – I have just concluded the pleasant vehicle buying experience of my life thanks to Don Matthews, Long-Lewis Ford in Hoover. He gave me a great deal from the beginning and there was no pressure or haggling about the price which was a first time experience for me. Communication and service was excellent and he went out of his way to help us complete all the paperwork at closing so we could meet a deadline we had to pick up our daughter. I highly recommend Don and Long-Lewis Ford and have referred my friends who are looking for a new vehicle.

– Bobby H.
  North Port, AL

7/22/22 – I had a great experience with Long-Lewis Ford. I saw an ad for an F150 and contacted the dealership. I spoke with Xavier Jackson and we started the purchasing process. The truck was not at the dealership at the time and he provide me with consistent updates until the vehicle arrived. The buying process was very smooth and I was out of the dealership with my new vehicle in under 3 hrs. Overall great experience and I would highly recommend Long-Lewis Ford and Xavier Jackson to any one looking to purchase a vehicle.

– Marshall O.
  Destin, FL

7/11/22 – We were greeted with a friendly smile and the salesperson was friendly and he answered all our questions and made the process very easy. The car was pre-ordered and came in with some minor problems which the salesperson pointed out. The assistant sales manager came in and introduced himself and promised to take care of any problem we had. It was an easy process.

– Lee R.
  Moundville, AL

6/28/22 – Sam was very friendly and personable right from the start, and when he was able to make an appointment for me to order a Ford Maverick last August the very next day after I called, I was thrilled, having been gaslit by Stiver’s Ford for a month without any appointment and pre-orders slipping away. On that appointment, Sam had my order in the system, and stayed in touch throughout the process to let me know about any status updates, or even if it had been a little while just to let me know he was continuing to check on it. When my Maverick finally arrived, he was probably as excited as I was! The entire experience with Sam and the rest of the Long-Lewis team could not have been better or more pleasant. Truly a world-class operation there, deserving of the reputation and legacy preceding them.

– Blaine E.
  Birmingham, AL

6/23/22 – We searched around for someone that would order a truck for us. Most places seemed to have little concern for our needs and tried to sell from the lot. Long-Lewis was very easy to work with and seemed more than happy to work with us. Our sale rep was Paige Langston. She ordered exactly what we wanted, went above and beyond to please us, and gave us an incredible deal. When the truck came in 4 months later with a much higher sticker price, she honored the original out the door price. Everyone at Long-Lewis seemed friendly. They make you feel like they aren’t just interested in a sell but you as a person.

– Alvin H.
  Northport, AL

6/23/22 – I have purchased several new vehicles from Long-Lewis Ford of Hoover. The past two purchases my sales rep was Bradley Wilson. I purchased a 21 Ranger from him and then a 22 Escape Hybrid from him. Bradley makes it a breeze from start to finish. While working with him to get the Escape ,which the Hybrid Escape with Sports Appearance package there are only about 3 new that I could find throughout the South East, he recommenced that we put a deposit to hold it in our name. I am glad he recommended that as we put our reservation in around March/April and the vehicle came in June. Thereby allowing us to secure the vehicle. Bradley has done much more than that and I could go on, but I do want Ford and the dealership to know that when we needed another new Ford I sought out him first regardless of dealership. Bradley and the Long-Lewis dealership have always treated us fairly and worked well with us. I will continue to use them with future needs for new Fords.

– Benjamin W.
  Pelham, AL

6/19/22 – Blake did an awesome job from start to finish with my F150 factory order. While other dealers seemingly almost turned me away due to having A-Plan pricing. Blake said it wouldn’t be a problem and showed me how I would be able to get my A-plan pricing through factory ordering. The process on pickup day was smooth and easy. I got a fair offer for my trade and was extremely satisfied with everything. The gentleman that was worked the extended warranty and maintenance plan for us was great as well. He worked with us to get those added on at a price I was happy with. Thank you so much for taking care of us from start to finish.

– Anthony C.
  Enterprise, AL

6/19/22 – From placing an order on Ford website and getting appointment setup with Long-Lewis Ford Hoover was very smooth. I want to recommend Ford Hoover to everyone. My sales person Bradley, he is incredible. Every time I asked him any questions or concerns he will always help even I have disturb him on his vacation but he has always returned my call and answered my question. At time of the delivery of the truck he was there all the time to make sure the ownership process went smoothly.

– Fnu R.
  Hoover, AL

6/14/22 – Total experience was easy and professional. The times we are in are hard to navigate for everyone. The car buying experience has changed and probably will never be the same again. Your dealership still has the consumer in mind and strives for a perfect result with every buyer. I enjoyed this journey with everyone I met at your dealership. Thanks for an awesome product and buying experience.

– Edward S.
  Bessemer, AL

6/12/22 – My sales consultant was Jim Bates. I have purchased several vehicles from him. I was extremely pleased with the sales experience. Jim is very knowledgeable about Ford products and absolutely focused on making the customer service the best that it can be! I’m really liking this new 2022 King Ranch. It was ordered for awhile and I’m not the easiest customer to deal with. Jim went above and beyond in the whole process!

– Rick O.
  Birmingham, AL

6/11/22 – The Salesman (Blake Lawson) was extremely helpful and the reason why I went with Long-Lewis from out of town. I stayed informed with up to date information, the data was accurate, nothing was over committed, even though all other dealers were pricing high and treating customers as though they were indispensable Blake operated in a true service oriented fashion.

– Jimmy B. 
  Santa Rosa Beach, FL

6/11/22 – Even though we have a Ford dealer very close to our house, we have bought our last several vehicles from Long-Lewis, which is about a 30 minute drive from us. The reason for this is the sales rep, Sam. He is completely honest and we feel he is always looking out for our best interest. The finance people at this dealership are also very friendly and well versed in their job knowledge. We actually look forward to going to this dealership to buy a car.

– Clinton S.
  Alabaster, AL

6/5/22 – I’m extremely pleased with how the Long-Lewis sales team treated me and took care of all my questions and needs. They went above and beyond the call of duty and I will highly recommend anyone to buy their next vehicle from Long-Lewis. Huge Thank You!

– Kevin B.
  Kimberly, AL

5/21/22 – Salesperson, Rusty Patterson was personable as well as knowledgeable. He helped us order and purchase. The process was quick and easy. Car came in earlier than we were told (wonderful), set up a time that day and the process to trade in one car and buy another went smoothly. The finance staff worked to get us a great interest rate. In and out in about two hours.

– Garry W.
  Bessemer, AL

5/16/22 – I couldn’t have asked for a better experience. Previously we had a bad experience with a different dealership, but our sales rep Rusty Patterson assured us that our experience with Ford would be completely different. We thought we would have to wait 3 months for our vehicle which in reality it was only 2 months (even better). The design and feel of the vehicle was superior also. I loved that you guys kept us in the loop from the time we put the truck on hold to the exact date it was built and sent off. I would definitely recommend and purchase again in the future.

– Bria S.
  Fultondale, AL

5/13/22 – I had a great experience at Long-Lewis! My salesperson was Sam Charif and he was wonderful! He ordered my car and kept me updated all along the way. Everyone was so helpful and kind. I will only buy my car from Sam and Long-Lewis.

– Nancy P.
  Birmingham, AL

5/12/22 – I honestly do not believe that Don nor Evan could improve their service in any way! Don has been wonderful since the order of this truck, and it was an absolute pleasure working with him. He answered every question we had with sincerity, honesty, and kindness. He is a very knowledgeable salesman who truly cares for his customers.

– Lindsey M.
  Silver Creek, GA

5/9/22 – I came to Long-Lewis to trade my Ford Escape for another one. I saw this Lincoln Corsair and knew that’s the car I wanted. Everyone was so friendly and helpful. I’m a nurse that works a lot of 12-13 hour shifts and only had this day off to make the purchase. They got it all done. Xavier was most helpful. He was very patient and took the time to show me everything (bells and whistles) about the car. I truly appreciate him staying late. Beautiful car and I love driving it. Thank you to all involved.

– Jacqueline B.
  Hoover, AL

5/5/22 – The overall experience was great! Trent Marshall was very thorough in his search for the right vehicle for us and also very knowledgeable about the product. He was extremely cordial and helpful. I would say he was the best sales representative I have had dealings with in many years. The sales manager Paul was also very cordial and helpful. His experience was easily recognized and he had a genuine desire to help in any way we needed. Finally Branson Montgomery did an excellent job of explaining the final sales process. He was well prepared for what he was doing even though this was one of his first final closings. Everyone was very professional and helpful! I would recommend Long-Lewis Ford to anyone and I will do just that.

– Robert M.
  Gardendale, AL

5/1/22 – Start to finish my car-buying experience was perfect! Long-Lewis allowed me to test drive at my own pace, whichever car I desired and for how long it took for me to make my decision. Rena did frequent check-ins to see if I had questions. Upon my final decision, she made the paperwork seem less, easy, and guided me through implementing the app which would make me organized and help me keep up with anything my Nautilus will need. On the most exciting day when I came to the dealership to finalize paperwork, and pick up my gorgeous Nautilus, Long-Lewis assigned a tech assistant to help me get set up with my phone and walk me through in a hands-on experience of using the technology in my new car. This was a genius and customer-care feature that I really appreciated. Rena had my car washed, shined, and gassed-up ready for me to drive off in utopia. I truly had the best experience. I cannot think of anything that was overlooked by Long-Lewis, a truly detail-oriented dealership!

– Elaine G.
  Vestavia, AL

4/29/22 – Stayed in touch at intervals to update me on progress, worked to make sure I had all the documents I needed in order to finalize the sale since I was flying into town to buy the truck. Sam was absolutely amazing and even came to pick us up from the airport so we could avoid having to rent a car just to get to the dealership. He was able to answer all my questions and we had a great experience!

– Alex B.
  Bentonville, AR

4/28/22 – We found the staff to be very friendly & our salesman, Blake Lawson, was also very knowledgeable of the car we purchased & he was very professional. We love our 2022 Lincoln Nautilus & look forward to working with Long-Lewis in the future.

– Yvonne D.
  Ashville, AL

4/27/22 – The truck was completely prepped and ready for me to pick up. The sales experience was excellent. I was able to complete the paperwork and pay and was on my way in my new Ford truck quickly. As soon as I need a new car I will be back to Long Lewis Ford to buy it. It was an outstanding auto buying experience.

– Rodger O.
  Hoover, AL

4/11/22 – My husband and I recently purchased a car from Long-Lewis in Hoover, Alabama. We had not planned on purchasing a vehicle at this time but due to a lightning strike and the amount of time it is taking to access the situation and work with the insurance company to either repair or total our Edge, we purchased a Ford Escape. Due to time and circumstances, our options were limited. Tim Graham helped us find a car that was available with all the necessary options that we required. I am the primary driver and so far I am pleased with the vehicle and its performance. Long-Lewis has a long history of being a dealership that provides it customers with dependable vehicles and with service after the sale.

– Emily F.
  Helena, AL

4/5/22 – I had an incredible experience working with Long-Lewis Ford of Hoover. I custom ordered a vehicle in August of 2021, prior to the official launch of the model. I knew there was potential for a long wait, but Long-Lewis (and Sam Charif in particular), kept me informed every step of the way. He was always available to answer a call or text and kept me in the loop as my vehicle progressed along the order process. Everything was transparent up-front and I can’t recommend them more highly!

– David G.
  Birmingham, AL

3/29/22 – Shopping for a vehicle at Long-Lewis was so easy and enjoyable. Rena made me feel so welcome and really went out of her way to help me in any way she could.

– Randall L.
  Tuscaloosa, AL

3/17/22 – My sales agent, Sam Charif, provided outstanding service during my search for a new vehicle! He found exactly what I needed within a short period of time and walked me through the loan process. Pickup and delivery was a breeze due to Mr. Charif’s help. I’ll be recommending him and Long-Lewis Ford to everyone I know!

– Sherry V.
  Remlap, AL

3/11/22 – Jim Bates is a pleasure to deal with. Very professional, knows the product and he cares. I have been purchasing/leasing vehicles from Long-Lewis Ford for almost 40 years because the sales staff is loyal to my family and, in turn, we to them.

– Billie T.
  Hoover, AL

3/4/22 – Our sales representative did an amazing job explaining the vehicle features, our options on the lot as well as ordering and our payment options. The financing gentleman was very patient with us while we made our decision as well as respectful of our time as we had an appointment to make. Overall the experience was a great buying experience. It truly felt like buying from friends!

– Kathryn H.
  Birmingham, AL

2/26/22 – Getting wrapped up in the Bronco delays could have been a mess. Thanks to Karl Wiggs, I was well informed throughout. I was never concerned because I felt like I had a close friend working for me. Really appreciate the incredible service from the team at Long-Lewis from senior leadership who made it a point to thank me for the business, to sales, finance, and technology orientation. Looking forward to coming back for other needs, and I’ll be looking for Karl with a K!

– William P.
  Birmingham, AL

2/24/22 – Karl Wiggs was amazing from start to finish and even after. He gave me his cell and responded all the time really fast. I bought from FL so drove up in a rental and Karl came and picked me up from the rental facility! He has remained available even after the purchase as little bugs are worked out of the new vehicle and has just been tremendous! So much so, that if the price is right on my next purchase, I’ll drive 5 hours again just to know I’ve got Karl as my agent.

– Matthew M.
  Tallahassee, FL

2/24/22 – Trent Marshall was very knowledgeable of the various vehicles that we looked at and was not over bearing during the buying process. He handled the change of vehicles that we looked at very well and was always willing to work with us to achieve what we were looking to achieve in the process.

– Julie H.
  Alabaster, AL

2/17/22 – Before I decided to go ahead with Long-Lewis Ford, I have consulted other Ford dealerships in the city but I have not felt confident with others like I felt with Long-Lewis Ford. My whole experience with Long-Lewis Ford right from placing the order to taking delivery went really smooth with no worries whatsoever. The salesperson and manager were really helpful and provided me with all the required information. Branson Montgomery my salesperson did an amazing job making the process really smooth. He provided constant updates over text and call and was available anytime I had doubts even on his day off, he made sure I get assistance with my requirements. My car arrived on time just the way they promised me at the beginning. I would recommend Long-Lewis ford for anyone who is looking to buy a car. Thanks to everyone for making this process hassle-free and smooth. You have done an amazing job and keep doing it. My best wishes to you.

– Vikram D.
  Birmingham, AL

2/16/22 – I needed an SUV, and that is about all that I knew. So when my salesman, Don started working with me on what kind of SUV that I was looking for, he really listened to my needs as far as sales and my concerns as far as gas mileage. He had several options that he was very thorough with me as far as showing me what the options on this car was versus this car. And it was really hard because I’m single and not really knowing what was wide about the cars. And then when I went to do my finance and he helped me get a good rate through Ford Credit, I was really, really excited about that. Once I got my car, he took the time to really show me all the different features that was on my car, and I really loved that part. He helped me get comfortable with my car and I absolutely love it. I got a 2019 Ford Escape and it is absolutely perfect. It’s my dream car. Several people from the dealership called to check to see how my experience was going, and they’ve been very thorough with my paperwork, so I’m super excited. I couldn’t be more pleased with how the whole process went. And to begin with, I was very, very nervous about it. But I do appreciate the fact that I worked with me and really helped me feel relax and make the best purchase possible.

– Tonya R.
  Williamston, SC

2/10/22 – This was an amazing experience. Xavier was an outstanding salesman and Shomari was excellent at my financing and getting my contract approved in record time. Best car buying experience I have had. I will definitely be recommending you all to others.

– Michael B.
  Madison, AL

2/9/22 – I had been looking for this truck, with the features and options it had, for about 6 weeks. I spoke with the sales rep Darryl for a bit and was offered the option of putting $300 down to hold the truck, which I did. Long-Lewis waited patiently for me to secure financing through my Credit Union and then again waited until I could travel the over 400 miles to finalize the purchase. No hassles, everything went smoothly, Darryl came in on his day off to meet me, test drive and deliver the truck which is in immaculate condition as I was told and as the photos showed. I drove away a very satisfied customer as I was treated like I was buying a brand new vehicle. Very nice and accommodating folks at Long-Lewis Ford. I’m very much enjoying my truck. Thank you all at Long-Lewis and especially Darryl for taking care of me through the process.

– Bruce H.
  Moncks, SC

2/9/22 – I called multiple dealerships in Alabama looking for a specific vehicle. Grateful I called and spoke with Blake Lawson, he was the ONLY person who asked if I would like to order it! I didn’t know this was even a thing. No other dealership offered this.

– Paige R.
  Gulf Shores, AL

2/2/22 – David Brown was absolutely wonderful to work with. He played with numbers until I was happy and comfortable. He kept me informed and updated on my order the through the entire waiting process. I would highly recommend him for business to anyone I know!

– Nora B.
  Birmingham, AL

2/1/22 – Salesman kept in touch with me for about 3 weeks after I first inquired about a vehicle. He kept me up to date on what he had in but never harassed or pressured me. He was a very great salesman and I would recommend him to anyone.

– Byron W.
  Hokes Bluff, AL

1/15/22 – Rena Goodrich, my sales person was GREAT to work with. She listened and found the right Expedition and price range. Paul Fleming, sales manager helped make it happen. He also was GREAT to work with! Both of them and the rest of the staff made the buying process a great experience!!

– Joseph J.
  Gulf Shores, AL

1/12/22 – Branson Montgomery was exceedingly helpful. We were considering the MKX from you or another MKX in Dothan. I didn’t even give him details beyond it being a Lincoln pre-owned certified MKX from a Ford Dealership. From that, he found it and pulled the window sticker. He printed it and pulled a copy of the sticker for yours. From this, we were able to really see the differences between the 2 cars…and it was much more than we had thought. His legwork saved us a missed day of work to go to Dothan! Beyond this, everyone we worked with was pleasant and helpful. Branson was entertaining and transparent. He let us know he was a little new and confirmed anything he wasn’t sure of. When we finished everything, it was late and after the time he got off. However, he realized they hadn’t filled it up and immediately went to do that for us. The finance person was also very helpful in explaining warranty options, how they compared, and how to use them. We had a great experience! This car was to replace an MKX that was totaled. We loved that car and hated having to go through this process at all. Your dealership took the stress out of the whole experience and made it fun. We will buy our next vehicle there and recommend you to others…Branson as well.

– Kendra B. 
  McCalla, AL

1/10/22 – We greatly appreciated the degree of detail that was provided to describe the standard and package features available. This facilitated informed decision making on how we wanted to move forward. During the process, Xavier provided frequent updates to keep us aware of the order status, and he promptly responded to all of my inquiries. Additionally, the hands-on walkthrough of the vehicle features post-purchase was extremely helpful to understand their operation.

– Mingyawna S.
  Birmingham, AL

1/6/22 – 5 stars is not enough!! Outstanding and above the rest! I would do it all over again and that’s not something you hear about buying a new vehicle that you’ve never seen or sat inside! 10 Stars!

– Leigh L.
  Homewood, AL

12/27/21 – Karl Wiggs was unbelievable. I had a 2 year old Ranger. I wasn’t even looking for a new truck. He went out of his way to show me around the lot, took time to explain the financing and I wound up with one of the best trucks I’ve ever had. Even after the sale, I had a few minor things I needed tweaking. He went out of the way to make sure they got done. Also, Long-Lewis has been great. Plus if u want a truck, you should buy a Ford. I taught my daughter how to drive on a 2001 Ford F-150. We’ve taken good care of it. She occasionally works in Hollywood and will hook up the Airstream to the F-150 and head across the country. We just had a grand baby. He’s 4 months old. He’s leaning toward a Bronco. We’ll see. Love y’all.

– John M.
  Vestavia, AL

12/22/21 – Paige Langston is amazing! I absolutely loved working with her. The whole TEAM with Paige’s leadership went above and beyond to make sure my 2nd time at Long-Lewis was a better experience than my last. Your GM also went above and beyond to make sure my husband and I were taken care of. Honestly the only thing that would have been better was a shorter lead time to order the vehicle; but that was truly out of anyone’s control due to COVID. Thanks so much!

– Amber R.
  Chelsea, AL

12/22/21 – This dealership was amazing! The salesman Bradley was an awesome guy! Very knowledgeable!! They suited my every. Need! Will definitely buy from them again and I drove 4 1/2 hours to buy from them!

– Joshua G.
  Diamondhead, MS

12/13/21 – The staff at Long-Lewis helped me surprise my daughter with her dream car. It was fun! They were all great! Blake Lawson did an excellent job with the surprise! He even put a huge bow on it! How thoughtful!

– Dianne N.
  Alexander City, AL

12/13/21 – Communication throughout the buying experience was excellent. The dealer and sales rep were completely transparent about pricing and about delivery expectations. When I arrived to pick up the vehicle, there were no surprises and the truck was ready to take home. Great buying experience. Thanks to the sales rep, John Reynold.

– Wilbert C.
  Salisbury, NC

12/6/21 – “Went well” the best of all 50 plus years of my sales experience! Karl, sales person, established trust with me at the first telephone conversation we had and continue through out the transaction. I cannot think of anything to improve my experience. Long-Lewis was the third Lincoln dealer before committing to a transaction. I will drive the 200 plus miles round trip again!

– George I.
  Owens Cross Roads, AL

12/2/21 – We have a Lincoln MKX and a 2016 F150 Platinum that we bought from Long-Lewis. My last few trucks were purchased there. My salesman, Karl Wiggs, was outstanding. I ordered my new hybrid King Ranch F150 on June 21. It arrived at the Macalla train yard on October 31st. Finally I got the truck on the Wednesday before Thanksgiving. Karl answered phone calls I made during that time regardless of if he was in the office or at home. I will return to this dealership to purchase a vehicle again.

– Glynn W.
  Birmingham, AL

12/2/21 – I thought the dealership did a great job with communication about the truck that I was interested in. For example, they were waiting on a part and they called me first thing once it came in. I also appreciated how easy it was to communicate with the dealership. Rusty gave me his cell and we were able to chat regularly. I also thought the credit application online was helpful to expedite things in person.

– David G.
  Birmingham, AL

11/29/21 – Really great buying experience. No dealer games with add-ons or extra fees. Was able to get the vehicle we wanted quickly since it was still in transit when we called. Sales people were great and did a little something special for my wife since I had mentioned her cancer fight and how we didn’t really have time to order something.

– Kendall M.
  Madison, AL

11/25/21 – Don Matthews, as always, was very product knowledgeable. I’ve traded with Don often and he’s become a personal friend. I trust him and rely on his experience often, even when I’m not buying. Don had a trainee (Branson ?) who assisted; good young man. Also, a young lady (I’m terrible on names) who was quite knowledgeable on the technical side, was very helpful. She helped us very much. Thanks so much! I’ll trade there again!

– Charles C.
  Gardendale, AL

11/18/21 – My salesman, Rusty Patterson, was extremely helpful, courteous, and responsive. I placed a custom order through him at Long-Lewis in Hoover, AL. He made the process easy and was able to guide me through the ordering process. They also gave me a trade in estimate that day to ensure I could afford my new truck. After ordering the truck, there was a long waiting period, more so than I anticipated. While the updates from Ford were sparse, Rusty kept me informed every time I asked and whenever an update in the process occurred. He was always approachable and available, and would even take my calls on his day off. I really enjoyed the ordering and purchasing process with Rusty because of his positive attitude and his ability to communicate well. I would highly recommend him to anyone looking to purchase a new vehicle!

– Brandon B.
  Homewood, AL

11/15/21 – I ordered from Karl Wiggs of Long-Lewis of Hoover. When I ordered in Jul he told me it would be November before it came in. He kept me informed along the way as to build, shipping and such. I received my 2022 F350 SD DRW on November the 8th. Very happy with my overall ordering and delivery process.

– Gary S.
  Trussville, AL

11/15/21 – Long-Lewis was absolutely amazing. David Brown was friendly and took extra steps to make sure I was happy with my vehicle. I really appreciate him taking the time and being friendly. I highly recommend Long -Lewis and David Brown.

– Shane B.
  Leeds, AL

11/11/21 – I live in Oklahoma and worked online and over the phone with Karl for most of the ordering/buying process. He made the process very easy and straightforward. Honesty is hard to find today and during the whole process, Karl was great at keeping me informed and updated. When the truck arrived he had it ready for us to test drive when we arrived and made the process quick and easy so my wife and I could get back on the road to home. I definitely recommend Long-Lewis and Karl!

– Zachary R.
  Enid, OK

11/8/21 – The sales person, Rusty Patterson, was really helpful throughout the whole process. He ordered the truck I wanted without any pushback and kept me updated as it was being built. Once it was ready, he called the day it arrived and I had it next day. All of the paperwork was in place when I got to the dealership and he helped make everything smooth and easy to work through. The only improvement would be to make the overall process a bit faster since there were some lag times between my trade-in appraisal and when I had to go through the finance paperwork but that is understandable since it takes some time to evaluate. I would say as well that this dealership was a vast improvement in finance paperwork since most of it was electronic and on iPads. I really liked that as well since I only had to sign a few times electronically and the rest was just agreeing and allowing my signature to transfer on other line items. Great, modern improvement to that process.

– Matthew L.
  Birmingham, AL

11/4/21 – My family and I have acquired several vehicles through Long-Lewis over the years and have always been happy. In working with Long-Lewis I have always felt as though I am a valued customer.

– Michael W.
  Daphne, AL

10/29/21 – Long-Lewis is definitely a car dealership I would recommend. Bought my first car from them in 1967 and continue to shop there even though I drive in from out of town. Always love to deal with sales and service teams they are always friendly and attentive to my needs.

– James H.
  Tuscaloosa, AL

10/25/21 – What a wonderful experience. Daniel Willis was very professional and courteous, and even picked me and my wife up from the hotel. He found us some additional incentives and passed them along to us. I will recommend Daniel and this dealership to my family and friends looking to purchase a new vehicle.

– Caleb P.
  Las Cruces, NM

10/25/21 – Long-Lewis Ford was hands down the best car buying experience I have had. I would highly recommending anyone in the market to go and let these guys help you out. From the great deals and even more amazing workers it was the easiest process I have had in buying a new vehicle. I won’t be shopping anywhere else!

– Jacob P.
  Northport, AL

10/22/21 – Long-Lewis of Hoover is the only dealer I found, while looking for my new truck, that had a firm grip on the “new” way of buying vehicles since COVID. The order process was easy and straight forward. Bradley was great in answering any questions I had throughout the process. I will definitely buy from here again!

– Christopher M.
  Athens, AL

10/21/21 – Thanks to Daniel Willis and the whole sales and financial crew at Long-Lewis Ford was hands-down the best dealer I visited while searching for a new vehicle. Their website showed a price for the vehicle and when you checked on it at the lot, it was the same, unlike the numerous other dealers I visited that showed one price on their websites only to substantially jack up the price when you inquired about them at the lot. It’s nice to see some integrity from a dealership these days! I would highly recommend you visit Long-Lewis Ford first, for any of your vehicle needs, before wasting time elsewhere!!

– Richard
  Bonaire, GA

10/11/21 – Tim Graham was an excellent salesman and he made the car buying process a very pleasant experience!! In the course of searching for my new car I have been in touch with several Lincoln dealers. Long-Lewis went above and beyond making sure my needs were met. I will definitely spread the word that Long-Lewis Ford/Lincoln is a dealer worthy of their business.

– Susan H.
  Dickson, TN

10/11/21 – Karl is one of the best sales person in the South East. I ordered an 2021 Bronco and he was able to get my vehicle as promised. This is the second vehicle I have bought from Long-Lewis.

– Terrence K.
  Hoover, AL

10/8/21 – I have never ordered a custom vehicle before, but Long-Lewis made it one of the best car buying experiences I have ever had. Chip shortage delay and all! Definitely worth the wait to get the vehicle exactly the way you want it.

– Travis K.
  Cumming, GA

10/1/21 – Nothing could have went better as far as the sale and the professionalism of my Salesperson, Blake Lawson. Blake is the best salesperson I have ever dealt with. Long-Lewis is my go to dealership from now on; this was my first purchase from this dealership. Very professional and responsive to my wants and needs. I will definitely be a repeat customer.

– Douglas L.
  Spruce Pine, NC

9/27/21 – We live in NW Georgia, but purchased our truck via Rusty Patterson in Hoover, Alabama. That is telling. Rusty contacted us based on an internet inquiry concerning an “in transit” 2021 F250 that met many of our requirements. Patterson suggested ordering a 2022 F250 equipped exactly to our specification for a price negotiated prior to our arrival at the dealership. A few phone calls and emails later, we felt comfortable enough to pay a deposit and submit the order. Rusty kept us apprised of our order’s progress, and we took delivery on September 9, 2021. We were very impressed with the vehicle and purchase experience.

– Mike M.
  Summerville, GA

9/27/21 – Great experience special ordered new Explorer. When vehicle arrived was notified buy Bradley Wilson. Set signing and delivery on a Saturday morning vehicle was clean, fueled and ready to go.

– Richard B.
  Hoover, AL

9/22/21 – Rusty Patterson was always available to help with any questions. He made sure I was able to get exactly what I wanted on my retail order, and stayed on top of any updated information. Thank you Rusty and everyone at Long-Lewis, you have me as a permanent customer.

– Jeffery T.
  Adger, AL

9/21/21 – Sam was fantastic. This was not my first car but it was my first solo purchase. Sam made sure I fully understood what was going on and ran every number I asked to look into so we could find the best plan for me. He was extremely informative while I waited on my car to be delivered and send me updates, which I greatly appreciated. I would recommend this dealership and Sam to anyone looking for a vehicle.

– Kayla H.
  Calera, AL

9/20/21 – My experience went extremely well. My sales rep was Karl and he basically took care of everything. Karl gave exceptional customer service and professionalism. He took his time to prepare the vehicle and show me features of the vehicle, and also gave that same experience to my husband. Karl truly made purchasing this vehicle a smoother process because we all know how hectic buying a car can be. Thank you Karl!

– Janice S.
  Hoover, AL

9/15/21 – I have bought my last two trucks here. They are wonderful to you and keep you well informed. I recently ordered a F-250 Diesel and the team kept me notified of the whole process. Even after purchase they have called to see how I am liking the new truck. I would highly recommend them to anyone.

– Luke
  Odenville, AL

9/15/21 – I recently took delivery of a truck ordered in May. I ordered so that I could customize the truck to my exact needs and desires. By ordering, I got exactly what I wanted without having to pay for features I did not want or need. All aspects of the buying process went exactly as expected and the truck arrived a few weeks earlier than the promised delivery. I was very pleased with Long-Lewis’ dealer discounts, the way they worked with me to maximize my Ford rebates, and the value I was given for my trade. THANK YOU Long-Lewis!

– Dennis P.
  Hoover, AL

9/14/21 – The team at Long-Lewis have been very reliable over the many transactions to provide the best guidance and solutions. Due to the vehicle shortage this was the first time that we actually had to order the new car. There were many other potential options that I looked at, however in the end it was the help that Karl and his team provided that kept me as a loyal Long-Lewis customer.

– Carrier Communications Co.
  Hoover, AL

9/13/21 – Highly recommend to everyone in the market shopping or just plain looking. This is my eighth purchase from the Long-Lewis Corporation. Every single experience has been amazing and their prices are extremely hard to beat. I traveled 6 hours to purchase this vehicle. Should say a lot.

– Dequincy N.
  York, SC

9/13/21 – I’ve bought many new vehicles over the years and Long-Lewis of Hoover has by far exceeded my expectations! This was actually my first time ever custom ordering a new truck and the process went amazing. Ford keeps you updated through the whole process of your vehicle being built. Long-Lewis valued my trade at time of ordering and guaranteed the amount till my new truck came in and I’m pleased to say they held up to their word. Will definitely continue doing business with them and refer all my friends and family.

– William R.
  Madison, FL

9/10/21 – Everything went smoothly. I want to give thanks to our salesman Darryl Delbridge and the entire team for a wonderful experience. This was the 5th vehicle purchased at Long-Lewis through Darryl Delbridge and want be my last. Great team at Long-Lewis.

– Robert W.
  Pelham, AL

9/7/21 – Long-Lewis is the absolute best dealership for all your needs! Used to only buy at another Ford location down the road a few miles, NEVER AGAIN!! Been with Long-Lewis since 2016 and highly recommend then!! Easy and quick sales. Karl Wiggs is the best salesman to get you in whatever you desire!

– Kevin S.
  McCalla, AL

9/3/21 – The car-buying process at Long-Lewis Ford was nothing short of incredible start to finish. From ordering and selecting the car best fit for my needs to finances and insurance, I was so well-taken care of by the team. The process was effortless, and I could not be any more pleased with my new ride. From the bottom of my heart, thank you!

– Maria E.
  Birmingham, AL

8/30/21 – From the test drive, the order process, the receipt, review of the functionality, through the finance process, it couldn’t have been easier. Rusty was amazing and helpful. So was Evan. I appreciate their honesty and integrity!

– Donna W.
  Hoover, AL

8/27/21 – I am very satisfied with my experience ordering and purchasing a new Lincoln Nautilus from Long-Lewis. I had to go out of my home state to purchase this new car. I contacted several Lincoln dealerships in my home state and none were helpful in finding the exact vehicle that I wanted. Long-Lewis was willing to order the car I wanted and kept me up to date during the long wait time for the car to be built. When my car was finally on their lot and ready for me to purchase, nothing could have gone smoother. The entire process was transparent and I feel like I had all the information I needed to pick the options I wanted. There were no surprises or hidden fees and I read all the fine print prior to purchase. Long-Lewis of Hoover is to be commended on the entire process. I will purchase all my Lincoln’s from them in the future. I am only sorry that I can’t drive 3 1/2 hours each way to have them service my Nautilus! My past experience with my home state Lincoln dealerships have not been stellar and have been very disappointing. Long-Lewis does the Lincoln brand proud!

– Neva D.
  Sumrall, MS

8/23/21 – Don Mathews provided an excellent buying experience. He was straight forward from the start and kept me all informed throughout the entire build and purchase. When it’s time for another purchase I will return.

– Jacob T.
  Saraland, AL

8/17/21 – JR followed up every week on our ordered vehicle with a phone call or voicemail. No complaints with Long-Lewis service or employees. When our ordered vehicle was taking to long to be built, JR found a vehicle that was close to what was ordered and called to see if we might be interested in purchasing it. We did decided to purchase vehicle and, JR and Paul, made process easy. Leigh loves her new Nautilus. Thanks again, will definitely purchase another vehicle through Long-Lewis.

– Leigh C.
  Arley, AL

8/9/21 – Jim was exceptionally the professional. He communicated with me all through the process. I was never in doubt of where we were in the process of ordering my pickup. Jim was able to make a lifelong dream of ordering a pickup come true. Thank you Jim and everyone at Long-Lewis Ford.

– Andrew E.
  Birmingham, AL

8/6/21 – Long-Lewis Ford in Hoover did such an excellent job and walking me through the truck buying process and it was smooth and quick. I would highly recommend them.

– Brandon M.
  Alabaster, AL

8/2/21 – The entire Long-Lewis team actually made our purchase of the 2021 Explorer a fun and enjoyable experience. I definitely recommend giving them the opportunity to put you in a new Ford!

– Michael P.
  Cullman, AL

8/2/21 – Don was extremely kind and courteous from day one. He even talked with me, answering questions, when home on his days off. Could not have been more helpful and respectful. MUCH appreciated!!

– Jeffrey J.
  Anniston, AL

7/30/21 – My salesperson, Karl, was incredible in keeping me engaged during not only my ordering process/purchase of my truck. But, he also kept me up to date with the whereabouts of my truck as it was being built and shipped.

– Jason O.
  Alabaster, AL

7/26/21 – Our salesperson, Blake Lawson, made this a particularly smooth experience. He was very thoughtful and accommodating of our circumstances. He made EVERY conceivable effort to aid us in purchasing the exact Navigator we were looking for! We love our new Navigator and had a great experience with Blake and Long-Lewis Ford Lincoln!

– Amy J.
  Enterprise, AL

7/22/21 – Daniel Brown is an outstanding salesman. He listened to me and was very upfront from the beginning. I dealt with 2 other dealerships that day, Tuscaloosa Ford and Stivers. They tried to rip me off offering me $7k less than Long-Lewis for my trade-in. Then not budging from MSRP. They told me to go somewhere else and I did. Daniel was great he deserves an award as does the rest of the Long-Lewis team. I will buy all of my trucks there from now on!

– Jeffrey R.
  Crane Hill, AL

7/20/21 – My sales person was extremely helpful, knowledgeable, responsive and friendly. He made my truck buying experience enjoyable. Because of him, I will be returning to Long-Lewis Ford to purchase my next vehicle, and will recommend all of my friends and family do the same!

– Luke B.
  Chelsea, AL

7/12/21 – We used Tim Graham at Long-Lewis in Hoover. My wife and I came by a month or two ago just to look at inventory, and to have our car appraised. Tim approached us kindly and apologized for low inventory, but explained many options that we had from ordering an Explorer to how to monitor the site for incoming vehicles. Fast forward a couple of months Tim contacted me and told me the Explorer that we had looked at was indeed in stock. He said he saw that it had been returned to the lot that morning and immediately thought of us. We were able to work out a price on the phone and purchased the vehicle that night when my wife got off work. Staff even stayed past closing time so my wife could be on the paperwork. Also the entire time all staff was friendly and honest. The price we were given was held till the end. They never once tried to sneak in hidden fees or increase price. Class act. Thank you Tim and Long-Lewis.

– David H.
  Pelham, AL

7/12/21 – I came to the Long-Lewis Ford dealership in search of a Ford Explorer Limited. Darryl Delbridge listened to exactly what I want along with the price range I wanted to be in. He delivered on exactly what he said he could do to help me. I didn’t feel like I was just another customer. Darryl made me feel like family. Not only did I test drive the vehicle; he also suggested a overnight test drive. That was the icing on the cake for me to finalize that the Ford Explorer Limited was the vehicle for me. Then John in finance was the absolute best. He took his time to explain everything to me. I would recommend Long-Lewis Ford to anyone I hear that is looking for a vehicle. This was my best experience purchasing a vehicle.

– Shawndraka R.
  Calera, AL

7/5/21 – The sales person was very knowledgeable and did everything he could to get me the best deal. Our buying experience was excellent. We highly recommend Karl Wiggs.

– Doyle B.
  Warrior, AL

6/21/21 – If you want a great deal an a straight answer on a great car see Darryl Delbridge at Long-Lewis Ford-in Hoover. If he can’t get you what you want or find one it doesn’t exist. Great job thank you.

– Matthew B.
  McCalla, AL

6/17/21 – Your great asset in our purchase was Rusty Patterson! He was very personal, friendly, a knowledgeable consultant, and never pressured us… After getting to know us, he seemed as if he sincerely wanted us to have the car we ultimately purchased. Through him and the Long Lewis Financial Staff, we had a very positive experience. Thank you.

– Susan A.
  Vestavia, AL

6/14/21 – After searching months and running into multiple problems, barriers, and difficulties with other dealerships, I finally found Long-Lewis Ford in Hoover. Words cannot begin to express how thankful I am not only for the perfect truck but also for the friendships I made during the process. From the very first conversation I had with my salesman, Sam Reese, to the time I drove the truck off the lot, I was more than pleased with the exceptional customer service and genuine desire to help get me in a new ride. Sam was honest, fair, and personable and I highly respect that. At no time was I given “the run around” and Sam was available at any time to answer my questions. He has even taken the time to follow up with me after my purchase. Again, I highly recommend this dealership to any interested party as they will surely provide excellent customer service. Huge shout out to Sam, David Swan, and Joe Drake.

– Alex R.
  Dothan, AL

6/11/21 – Long-Lewis made purchasing a new vehicle a pleasant experience. Salesperson was knowledgeable and provided straightforward information about not only the vehicle but the pricing. After the sale was complete the salesperson stopped by my house after work to help me with programming the garage door opener. I call that service!

– Wester G.
  Hoover, AL

6/10/21 – Jim Bates was so helpful and knowledgeable. He answered all questions and made sure I was happy with answers or decisions. Although there are many customers, I felt that at the time I was the only customer that mattered and all attention was focused on what I needed. I appreciated that so much as a female and widowed. I would suggest any potential customer interested in a Ford or Lincoln to see Jim for a very satisfactory experience.

– Sumica H.
  Hoover, AL

6/8/21 – I’ve bought seven vehicles from Long-Lewis. They are the best dealership in Alabama. There is nothing they can do to improve because they are the best. I will not buy a Ford from another dealership. The salesman are great, the facilities are excellent. They’re the best period.

– Christopher H.
  Alabaster, AL

6/8/21 – Couldn’t have asked for a better salesman. Daniel was top notch. He never made us feel pressured to buy a vehicle. We explained to him our situation and he began working on it from start to finish. He explained every detail. Found us the best way to purchase a vehicle. He was a true God send in my book. My wife hates car shopping and we were dreading the situation. He went above and beyond what he had to do and I believe he would do it all over again if he had to. I definitely will be back. He made sure our kids were taken care of and lifted a huge burden off of my shoulders. Everyone in the building made us feel like family. I definitely will be a repeat customer at Long-Lewis Ford.

– Johnathan M.
  McCalla, AL

6/7/21 – Every staff person I met was friendly, knowledgeable and helpful. The sales team listened to my needs, asked the right questions, and matched me with the perfect vehicle. The finance person did the same and helped me reach the warranty plan that was right for my driving habits. I could not be more pleased.

– Bernard H.
  Vestavia Hills, AL

5/28/21 – One of the best experiences we’ve ever had buying a vehicle. We were greeted when we walked in, our vehicles were appraised quickly, Daniel answered all our questions and financing was a breeze. Will definitely be using Long Lewis for future purchases.

– Casey W.
  Birmingham, AL

5/28/21 – It was a great buying experience getting my car from Long-Lewis. Everyone involved from the sales department, the document processing area and the car walk through personnel were excellent. I would highly recommend Long-Lewis for anyone looking at purchasing a car.

– Richard H.
  Birmingham, AL

5/26/21 – What went particularly well was that we had Don Matthews as our sales person. We were ending our lease and hadn’t decided what we were going to do. Don laid out all the options in a way we could make an informed decision. And thanks to Don, we ended up with the Explorer of our dreams! I have already, and will continue to tell others about Don Matthews and Long-Lewis! You guys have a customer for life!

– Donald R.
  Bessemer, AL

5/24/21 – We had a great experience at Long-Lewis purchasing our new Ford Edge. Darryl Delbridge went above and beyond to make sure we got the car we wanted and at a price that was better than we could have expected. With the low quantity of vehicles available Darryl made sure we got the one we wanted and worked with our schedule to make it happen.

– Randall P.
  Mount Olive, AL

5/24/21 – This is the only dealership I buy from. I am a lifelong Ford customer have bought several vehicles from various dealers and since I started buying from Long-Lewis – Hoover, I won’t buy anywhere else. Excellent staff, keep up the great work.

– Jerry E.
  Calera, AL

5/7/21 – Blake Lawson was extremely helpful in my Bronco purchase from beginning to end! Anytime he received updates, he passed them along to me. Every detail of my order was completed as I asked. He’s definitely an asset to Long-Lewis of Hoover! He made the Bronco buying process so easy, that I plan on sending anyone thinking about a Ford to see him at Long-Lewis!

– Janice R.
  Altoona, AL

5/4/21 – Kyle, our salesperson, was very laid back and knowledgeable about the vehicle. He went over and beyond the call of duty to complete the sale by staying late and accommodating us to make the car ours.

– Johanna M.
  Vestavia, AL

4/30/21 – I am difficult to please. Very picky about what I want in a vehicle. Long-Lewis delivers without hesitation. With their invaluable assistance, I was able to reserve a hard to find Ranger, contacted immediately upon arrival, offered to bring it to my home which I declined as the dealership is a short distance from my home and I could not wait to get there. David Brown, the salesman, has become ‘my new best friend’. A wonderful overall experience I would not just recommend but advocate for Long-Lewis for anyone’s any kind automotive needs.

– Johnny D.
  Hoover, AL

4/29/21 – We really enjoyed working with Autumn and Kyle in buying our Edge. They were knowledgeable, friendly, and patient with us throughout the process. Would happily work again with either one of them, and we were generally very satisfied by our experience at Long-Lewis.

– Christopher H.
  Northport, AL

4/26/21 – Our salesperson Blake Lawson was excellent. When I saw the vehicle listed online and called the dealership, Blake answered. He immediately sent me all the information I requested. He answered any questions I had and texted me updates daily. We drove from out of town to look at the vehicle. He stayed after the dealership had closed to make sure our sale went smoothly. He texted me a video the next day (as he said he would) showing me how to navigate the features on the vehicle. He has even emailed me after the sale to let me know if we have any issues or questions to please call him. The best experience I have had buying a vehicle.

– Patrick L.
  Phenix City, AL

4/19/21 – My experience with Long-Lewis has been great. Don and Tim in the sales department presented me with a deal that was better than I thought I could get. The car I wanted was on the lot and I drove out happy after a very pleasant experience. Don’s 27 years of experience and Tim’s patience made for a smooth transaction from the start. I actually enjoyed doing business with you.

– Ralph T.
  Montgomery, AL

4/19/21 – John Reynold greeted me upon arrival and the total experience was pleasant from start to finish. He made a great first impression and everyone I worked with from the sales manager to the finance personnel were pleasant and professional.

– Hubert W.
  Mountain Brook, AL

4/9/21 – Fantastic experience. Blake Lawson was my sales person and he was great. We had ordered my vehicle as it was a new release and he kept me informed the whole time. No pressure to buy expensive add-ons. Pricing was upfront and no hidden fees. Overall a great experience. Would absolutely recommend Long-Lewis and Blake Lawson again.

– Christopher M.
  Tuscaloosa, AL

4/2/21 – This is my 4th Lincoln I absolutely love the brand! The luxury, beauty, and affordability of a Lincoln is what I fall for EVERY time! Another bonus is my Sales Professional, Paul Fleming always treats me like family! Thank you!

– Rosalind G.
  Hoover, AL

3/26/21 – We had a Bronco Sport custom built. David was there every step of the way, making sure our build was correct and keeping us up to date on the status. I was kept informed at every point while bronco was being built, shipped and until arrival. Great service including signing all documents and paying for it.

– Jack H.
  Helena, AL

3/16/21 – John Kinlaw was an excellent salesman! So fun to joke around with and made the process so easy. The finance man was super friendly and spelled out all the documents for me so I felt comfortable signing them. The girl who taught me about the different features of my car was very knowledgeable and kind and friendly.

– Elizabeth H.
  Birmingham, AL

3/16/21 – Ok first of all we were directed to Sam Reese. This was perfect. He was so kind and knowledgeable throughout the purchase of my new Lincoln. He answered all of our questions and if he didn’t know or was unsure he asked another person. He wanted to make sure we had the correct info. Then, we were so impressed by everyone who came by and introduced themselves to us and told their position and offered their help if we needed it. Everyone was so kind and helpful. We had to go home and think about the offer and info which we did. We called and talked to Sam and David who was also super nice. He explained everything we had questions about and the best thing neither Sam or David never ever put any pressure on me to buy this vehicle. I thank them for that. Once I came back to purchase the vehicle every department was very knowledgeable about their job and making sure everything was good as well as me knowing how to operate the vehicle. Especially since I live two hours away. Evan (I think was his name ) in finance was so knowledgeable about the extended warranty and again he did not pressure us in getting it. He simply gave his opinion and what would work best for us and left it up to us to decide if we wanted to do it which we did because of all of the electronics on this vehicle. Then we were guided to the final step which I cannot remember the guys name or the young lady who helped us to go over the final questions. They were awesome. The final thing I must say is that I feel no hesitation that when and I already had to call Sam, that I know that I can call and they will be happy to help me. I do have to say that you have a great young man working for you. Sam had only been there two months and he knew so much about this vehicle so we were so blessed that he was our salesman!

– 4ever Friends
  Fayette, AL

3/12/21 – Refreshing buying experience. Easy to do business with combined with transparent pricing without a bunch of ‘extra’ fees. I have purchased many major luxury brands. My buying experience with Long-Lewis and Karl Wiggs specifically was very positive.

– Brad B.
  Hoover, AL

3/8/21 – I am 100% pleased with every aspect of my search and purchase. Everyone was very friendly and helpful, especially Sam Charif who went above and beyond to help me find the right vehicle. I had purchased a Ford transit years ago from Sam, and that’s why I came back to get a Ford Explorer. Sam is absolutely the nicest most patient man who made the entire process easy, understandable, and a pleasant experience. I will highly recommend this dealership and especially Sam to anyone who is looking for a vehicle.

– Thomas A.
  Homewood, AL

3/8/21 – The staff, especially Mr. Delbridge, was professional and made sure I got the best deal I could get. I tell my family and friends, if you’re looking for a car or a truck, go to Long-Lewis Ford they can’t be beat! Mr. Delbridge is an excellent salesman, this is the third truck that he has sold me. I know you want a 5 star rating but, thanks to Mr. Delbridge, I’m giving y’all a 10! So thank you! And Mr. Delbridge, when I get ready to buy another vehicle I will be calling you!

– Edward T.
  Fairfield, AL

3/3/21 – I have purchased vehicles from Long-Lewis for many years and have always been pleased with the way they conduct business. They know me by name and treat me like one if the family, except better. The process in buying my vehicles has always been quick and easy. The service department is wonderful. There is someone who goes through everything about your new vehicle before you ever leave the lot. I would recommend Long-Lewis to anyone.

– Derrell M.
  Trussville, AL

3/1/21 – Long-Lewis was very knowledgeable, friendly, and great to work with. We had a super buying experience and was in and out fairly quickly. Got what I wanted on my trade in which was great. I went in for a Bronco Sport, changed to an explorer, and left with a Lincoln Nautilus. I wouldn’t have changed anything about our experience at Long-Lewis Hoover. From beginning to end everyone was helpful, friendly, and knowledgeable. Highly recommend!

– Tara V.
  Vestavia, AL

2/22/21 – I have purchased several vehicles from Long-Lewis, and I have always had a great experience. Whether it’s Sam in sales or Chris in service they always make you feel like you’re their top priority. I will be a lifelong Long-Lewis Ford customer.

– Christopher W.
  Helena, AL

2/17/21 – I feel Bradley and the team understood my needs and what would get me comfortable making the trade. The process was pretty straightforward despite some technical issues when drawing up the paperwork. everyone was very kind and made for a good experience.

– Eduardo V.
  Birmingham, AL

2/15/21 – I mentioned to the sales and finance person that I had the pleasure of doing business with at Long-Lewis, that my original plans for that day was to go to the local store and buy wi-fi bulbs for my home. I passed by the dealership, saw the Lincolns parked on the front lot, and my car did a complete U-turn and pulled into the parking lot. Before that day ended, I purchased a Lincoln Corsair and I’m totally satisfied with the everything about the process and product. From the luxury SUV, sales staff, finance staff, and Lincoln taking such good care of me since the purchase and it’s something I believe will continue throughout the ownership of this wonderful vehicle. Thank you Long-Lewis.

– Lynn C.
  Shalimar, FL

2/15/21 – I have bought every car at Long-Lewis Ford since the 1980’s. I moved several years ago and because of the quality and trustworthiness, it was worth it to me to drive 4 1/2 hours there to do business. The sales people are great, same applies to business office! All employees are friendly and helpful. And since I have moved, I haven’t been able to find a quick lane service to equal theirs! I highly recommend Long-Lewis Ford!

– Sharon H.
  Shalimar, FL

2/8/21 – Communication is what went very well for us. Our sales agent at Long-Lewis Ford (Bradley) has always gone the extra mile. The Staff at Long-Lewis Ford are always attentive to their customer’s needs and knowledge of the Ford products. We are completely satisfied with our experience at Long Lewis Ford! I wouldn’t shop for a car anywhere else!

– Patricia H.
  Calera, AL

2/3/21 – Chris was great to work with. He was upfront honest and on top of information to me as it was ready. I would buy from him and Long-Lewis again in the future. Looking forward to a long relationship together.

– Justin J.
  Birmingham, AL

2/3/21 – Our Sales associate, Blake, was very attentive to what we were telling him even though we were not certain what we wanted. He eventually led us to what he understood us to actually be looking for, a Lincoln Aviator. We gave him some specifics we wanted and he went to work finding our car. Less than a week later we were driving our Lincoln off the lot.

– James R.
  Albertville, AL

1/25/21 – The sales people at Long-Lewis are very professional, friendly and knowledgeable. They are able to answer, or find the answer to questions very quickly. The entire sales and financing process is simple and easy. I highly recommend them.

– Michael D.
  Pelham, AL

1/18/21 – The time the salesperson spent going over everything was great. I’ll say the same for the finance guy as he made everything easy to understand. Overall a great experience and I don’t believe I’ve ever dealt with such professional people. The folks employed at this dealership care about the customer experience and go out of their way to make everything easy. Wouldn’t dream of shopping elsewhere.

– Denise C.
  Pinson, AL

1/15/21 – Mr. Jim Bates was awesome! Never felt pushed to buy. He was understanding and patient and fought to get us the best deal. Would 10/10 recommend to anyone. Was a great experience from the time we pulled in the lot to the time we left with new keys.

– Austin R.
  Prattville, AL

1/13/21 – Karl made for an easy and stress-free buying experience. Would buy there again and recommend to anyone in the market for a new car. Drove an hour and 1/2 to buy from Long-Lewis based recommendations from friends and family. Will remain a loyal customer!

– Abigail A.
  Ashland, AL

1/13/21 – From start to finish our experience with Long-Lewis Ford was outstanding. No pressure salesforce, honest answers and going the extra mile to make sure we were satisfied is why all of our future vehicles will come from Long-Lewis Ford.

– Matthew R.
  Hoover, AL

1/11/21 – We contacted Kyle Hall about a Ford Explorer we had seen on the Long-Lewis lot on Sunday to verify our understanding of the promotion and price of an Explorer Limited. He confirmed all the pricing for us. We then decided to drive the 100 miles to test drive the vehicle and we let Kyle know we were coming. He had the vehicle ready for us when we walked in the door. After the test drive he worked with us on different purchasing option. Four hours later we walked away with our first Ford purchase. Kyle was a pleasure to work with from the beginning of the sales process to the end. He is definitely an asset to your organization. We would also like to commend Jacob from the technology group who helped us with all the technological features. He was very patient with our many questions and helped us leave feeling comfortable with the functions of our Explorer. Also, Sho in finance was a pleasure to work with and in explaining the warranty and finance option. You have a great team in these three.

– Peter B.
  Parrish, AL

1/8/21 – My wife wanted a Lincoln Corsair. I identified the SUV she wanted on the Long-Lewis website. I spoke to the sales representative and asked for his best offer. He gave me a very good offer, so we made an appointment for the following day. We drove the SUV and then purchased it. This was an effortless and pleasant experience. We are very pleased with the Lincoln Corsair and the service we received at Long-Lewis.

– Randal K.
  Jacksonville, AL

1/6/21 – I had a great experience working with Karl Wiggs at Long-Lewis Ford. They did not have the truck that I wanted on the lot but Karl went above and beyond to find it. He managed to find 6 trucks that fit my criteria so I still had a great selection to choose from. Mr. Wiggs was an absolute pleasure to work with and I hope to work with him again if I need a new vehicle in the future.

– Patrick W.
  Auburn, AL

1/4/21 – Great service from beginning to end. All the people were knowledgeable about their jobs and very patient with me. I would recommend this dealership to anyone. And I noticed that customer service is this dealership practice. I could tell that they take special care with all their customers.

– Annie M.
  Alpharetta, GA

12/30/20 – It is a pleasure to work with our salesman, Darryl Delbridge of Long-Lewis in Hoover, AL. He knows the Lincoln business like the back of his hand! We have purchased several vehicles from him over the years and have never walked away dissatisfied with the vehicle we purchased or the price we paid. Other Long-Lewis personnel are very polite and easy to work with – on the financial side where we sign all the paperwork to the IT person who gave us our lesson on how to handle all the buttons in our Lincoln Navigator! We certainly will be glad to recommend Long-Lewis of Hoover to others.

– Gilbert S.
  Tuscaloosa, AL

12/28/20 – Great experience Bradley Wilson is a great representative and took great care to see we got the best deal and car we could. He was aided by Jim Bates as backup. We love dealing with Long-Lewis Hoover and their great staff.

– Sara K.
  Mountain Brook, AL

12/24/20 – The Long-Lewis staff has become a trusted source for all our vehicle needs from sales to service and quick service. After 22 years of buying cars from them they have become family. My salesperson, Paul Fleming, showed me a variety of options and even found a vehicle that was on the lot but not yet processed for sale.

– Paul O.
  Hoover, AL

12/21/20 – Daryl Delbridge at the Hoover, AL Long-Lewis Ford is the best salesman I have ever worked with . He cares so much about his customers and works very hard for the customers needs. I trust him as a friend and know he always has my best interest in mind. He is an asset to the Ford Dealership and the customers he serves.

– Donna K.
  Gordo, AL

12/16/20 – Kyle and Sam have helped me numerous times on our fleet as well as personal vehicles. The process was easy and we have never had to spend more than 30-45 minutes in the dealership getting exactly what we wanted and needed each time. We look forward to purchasing many more vehicles from Long-Lewis.

– Kenneth S.
  Bessemer, AL

12/7/20 – Salesman spent time explaining the different pricing plans on several different trucks. We never felt rushed. He answered all our questions. During the paperwork process when we questioned something and it didn’t look right to him, he took immediate action to get with another manager to not only get it corrected, but the other manager came over to apologize and show us it was his error and he didn’t hesitate to fix it. Everyone was very attentive to our needs and comfort throughout the entire process. Salesman has followed up with us since the purchase date.

– James D.
  Alabaster, AL

12/7/20 – Fast and friendly service. They treat you like family. I personally drive by 5 other ford dealership to buy a vehicle here. They remember your name and offer the best price on their vehicles. Ask for Darryl Delbrigde or any of the friendly staff.

– Herbert S.
  Helena, AL

12/3/20 – My salesman Evan Swanagin, talked on the phone about what I was looking for. He obviously listened because when I visited the next day he has 3 trucks lined up for me to see. Wade Julius in finance took really good care of me with options to purchase. With that, I was in and out with a new truck that I loved all within literally a couple of hours. I was shocked how efficient they were with everything start to finish. Highly recommend because a great all around experience.

– Marsha D.
  Helena, AL

11/27/20 – Tim Graham my sales person was great to work with he was not pushy or aggressive and answered all our questions. Long-Lewis is a dealership that values CUSTOMER service. I like their upfront pricing and the fact they treat their employees well and with respect.

– Glenna R.
  Pinson, AL

11/25/20 – My 150 Ford truck was delivered to me in great shape. The gentleman who delivered it (Paul) was professional and delightful. Paul was courteous and well-informed. He showed me a number of the useful characteristics of my 2020 Ford. I love my new Ford.

– Raymond S.
  Pass Christian, MS

11/16/20 – My Dad and I were impressed by the total package of how the whole system works at Long-Lewis. The prices are competitive, with no pressure tactics. Carl was very knowledgeable and helpful through the process of buying my car. My father was a owner in the new and used car business. He purchased a truck and my sister purchased a truck from Long-Lewis. He knows good deals on automobiles.

– James L.
  Ashland, AL

11/16/20 – I had a wonderful experience buying my new Lincoln Nautilus and I love it. Evan was great. The man who closed was so efficient. Everybody was friendly and helpful and I love my new car!

– Georgia W.
  Alex City, AL

11/9/20 – Our salesman, Chris Adams, was amazing. He answered all questions honestly and and thoroughly as he could. There was none of the usual strong-arm sales tactics one gets from car salespeople, and that was perfect for us. When we needed to step away from the process to think over a few vehicles, Chris was very agreeable to meet with us the following day to make a final decision. The whole process went very smoothly. Chris was more of a “purchase advocate” than a salesman. He helped to make certain that we got every rebate available. The only “extra” that was offered was an extended warranty, by the manager, which was not a “pressure” sales effort. It was simply explained and made available.

– Gerardo S.
  Pelham, AL

11/6/20 – Everything went extremely well from the time I talked with my salesman Don Mathews until delivery. I could not ask for a smother stress free experience, I told Don what I was looking for and he delivered!

– Ronnie L.
  Prattville, AL

11/2/20 – Aron, our sales person, was great! He earned an A++ for attention, helpfulness, and knowledge about the Ranger and the whole buying process. No pressure sales pitch just friendly help. Everyone we encountered at Long-Lewis was very nice. We have gone a different dealer at first but was not very impressed with our question being answered. We then tried Long-Lewis. We had asked about a Ranger in the factor to dealer pipeline. Aron found use just what we wanted at another dealer in GA and got is that Ranger. All went well and we purchased the Ranger. Thank you, Aron and Long-Lewis. We like the no bs style of doing business.

– Vandiver C.
  Birmingham, AL

10/29/20 – For months we had been looking for a truck we had talked to and been to so many dealers. Not only did we get a great price for our trade in we got an amazing truck with everything we were looking for! Every one at Long-Lewis went above and beyond I would recommend them to anyone looking for a vehicle! When it comes time for another vehicle that’s where I’m headed to! Thank you for our truck I love it!

– Robert F.
  Jemison, AL

10/28/20 – We are repeat customers of Long-Lewis Ford. I’ve lost count but I believe this was vehicle number 12 or 13 we have purchased over the years. The customer care we have received in every aspect of the operation has always been exceptional. Whether it’s service, sales, parts or finance we have built relationships with the Long-Lewis Family and always trust we are in good hands. Our sales associate Paul Fleming always goes above and beyond to take care of us and in his absence Barbra has done the same. We never even think about going any place else to shop for a new vehicle. We appreciate the level customer care and look forward to continuing our relationship with the Long-Lewis Ford Family in the future.

– Ricky T.
  Strett, AL

10/22/20 – From the time we drove up until we left with our new vehicle, everyone was extremely helpful and knowledgeable. It was a pleasurable vehicle buying experience.

– Gregory S.
  Chipley, FL

10/21/20 – The staff and especially my sales person were knowledgeable, friendly and polite. I would strongly recommend Long-Lewis and their team of professionals to anyone looking for a pleasant auto purchasing experience.

– Jeffrey N.
  Rockwall, TX

10/19/20 – The salesman, Blake Lawson, was very knowledgeable, answered all my questions, explained many of the car’s features, provided trade in information, detailed payment options, etc. The finance person explained everything. The man who gave me a detailed rundown of all the car’s functionality before I left was very thorough.

– Sandra G.
  Northport, AL

10/12/20 – My experience at Long-Lewis was the best hands down, before I got there I called from GA. The next day my cargo van buying experience was awesome considering the way it started out, it was like a big bluff, they were tuff and took it and made it like they do it all the time like it’s a professional thing these people here have that no other dealer has, it’s unreal.

– Clint R.
  Barnesville, GA

10/5/20 – Evan Swanigan was our salesman and he was so professional and patient. Made it one of the best buying experiences we’ve ever had!

– Geoffrey H.
  Columbiana, AL

10/5/20 – Kyle Hall is just fantastic. He is so honest and sincere and makes you feel like you are not just buying a car. He made the whole experience wonderful. I will be sure to refer friends and family to Kyle Hall in the future.

– Stephen M.
  Tuscaloosa, AL

10/5/20 – I feel like God sent me to Long-Lewis and as soon as I walked in the door I was introduced to Don Mathews which took his time and patience with me and my family showing me different options for my budget. I feel like he went the extra mile to make sure I was not pressured but he stayed in contact with me until I made my decision. Then I feel like he went above and beyond to help me get the best deal on my choice. So I feel like the first time I have bought a new vehicle was an awesome experience. I have already been referring the dealership and Mr. Don Mathews.

– Jeremy E.
  Calera, AL

10/2/20 – Great customer service, best prices, and they value your trade. They never tried to be dishonest about their best price for the car or the trade. Both prices were great. Never will buy another Ford any where else.

– Jacob K.
  Southside, AL

9/18/20 – When I arrived the car I wanted was being looked at already, my salesman was very quick to find me another in case the first did sell! I loved my experience here! They did all the steps to keep me satisfied and were so nice the whole time! I would definitely recommend this place and Chris Adams!

– Destiny S.
  Moody, AL

9/17/20 – My experience at Long-Lewis was seamless. The car I had been searching for was not in stock but they had one on order. Evan our sales person keep us informed every step of the way on the arrival of the vehicle. At the point in time to sign the paperwork he was very informative and answered all of our questions. I would definitely buy another vehicle from Long-Lewis.

– Crystal H.
  Heflin, AL

9/16/20 – This is my first new truck I have ever brought. I have brought used trucks before, but from individuals. The whole process was new to me but I know I got what I wanted for the price I wanted. Long-Lewis team was answered every question I had. I will return to buy my wife’s car from them, and any car in the future.

– Scott B.
  Northport, AL

9/16/20 – Blake Lawson our sales rep went above and beyond our expectations to find and deliver (on his off day) to get us exactly what we wanted.

– Bobby M.
  Strrett, AL

9/16/20 – My family has been coming to this Ford dealership for years to get our cars and they never disappoint. They are very honest and determined to help you get the best car in you price range. I highly recommend this dealership, you won’t want to go anywhere else after!

– Katherine S.
  Hoover, AL

9/14/20 – Overall great exprience…no typical car sales nonsense, no rushing, no pressure…easy to work with and great service. Other area dealers seem to be the opposite, typical 70’s car salesmen. Long-Lewis was a refreshing experience. I really can’t say there was anything to improve upon, Blake provided great service at every level.

– SVP Unlimited LLC
  Odenville, AL

9/10/20 – I had the best experience at Long-Lewis ford very very nice people I came in at 9am and was leaving by noon. Got a brand new car instead of a use one. Very nice and helpful people. I came in for a use SUV and walked out with a brand new one. Will be getting all of my vehicles from them.

– Diondria A.
  Demopolis, AL

8/31/20 – Don Mathews is the BEST salesman. So patient and willing to go the extra mile. We love buying from Long-Lewis because it’s a no hassle situation every time, and Don is a no-pressure salesman!

– Tanya S.
  Bessemer, AL

8/28/20 – Our sales rep. (Jim Bates) was very responsive. He made sure we were happy with the Ford edge and made sure we understood all the features. He didn’t have us waiting around, we were in and out. I would recommend him to my friends!

– Erick S.
  Bessemer, AL

8/17/20 – Karl was an awesome person to deal with. Got me exactly what I wanted. Didn’t beat around the bush and was straight up from the start. Definitely recommend him if you’re looking for a car or truck.

– Corey M.
  Trussville, AL

8/17/20 – I had an amazing salesman that was extremely thorough and made sure I knew all of my options. We stayed in contact through having a few things added to the truck which took a huge amount of stress off of me. I would definitely buy from him again.

– Brianna B.
  Hoover, AL

8/14/20 – This is the 3rd time that I have bought a car from this location and it was no different of an experience. Bradley was super helpful at getting me what I needed, and the entire team was ready to get me going once I had chosen my car. No complaints at all!

– Jalen B.
  Vestavia Hills, AL

8/13/20 – I have bought 6 cars for me and my 2 daughters over the last 12 years and it gets easier every time. I really enjoy dealing with Don Mathews and the Long-Lewis sales team.

– Kevin W.
  Gardendale, AL

8/10/20 – Salesman was real knowledgeable an helpful with everything I needed. Best experience I’ve had purchasing a vehicle will definitely continue doing business there as long as Jamarcus works there.

– Bradly C.
  Ashville, AL

8/5/20 – They were very courteous and it was done very fast as far as the paperwork also very helpful and informative about my new vehicle they actually take the time to show you how to use the new features on your vehicle.

– Pedro B.
  Calera, AL

7/29/20 – Experience was wonderful! Tim (my salesman) was an excellent example of a hard working, go getter that was amazing to work with! The entire process was smooth and handled perfectly. Even the one issue (broken windshield) has been explained and will be fixed for me at no cost. At any time in the future that I need to look for a new vehicle, I will start with the same dealership and salesmen!

– Keith T.
  Birmingham, AL

7/23/20 – Paul Fleming sold me my very first car a 2001 Taurus I purchased in 2002. This year I purchased a 2020 F150 and I wouldn’t have purchased from anywhere or anyone else. The customer service at Long-Lewis Ford can’t be matched! Thank you so much for a spirit of Excellence and Integrity!

– Ashley S.
  Mobile, AL

7/23/20 – The car that I wanted Located was on the lot when I arrived, ready to look at it. Mr. Matthews took very good care of me the day I went to look at and lease it. He had everything ready to go with the finance man, John. After doing the lease, Jacob familiarized me with the Lincoln controls. Everyone I met was polite, helpful, and friendly. No one was the least bit pushy or made me uncomfortable. They were all very professional and cordial to me.

– Mary M.
  Birmingham, AL

7/23/20 – The service is awesome. They always have the lowest price on the window, so you do not have to haggle. This price is ALWAYS much lower than you would expect because they look for every rebate and discount.

– Teresa J.
  Cordova, AL

7/20/20 – Chris Adams was our salesperson and he was particularly sincere and straight forward to deal with. He did a great job and was helpful in every way. Could not be happier with my buying experience than I was at Long-Lewis.

– Michael J.
  Hoover, AL

7/15/20 – Ordering a new truck in a pandemic was challenging. Karl kept me informed the whole way and I got exactly what I wanted. A Great experience all the way around.

– Larry M.
  Birmingham, AL

7/15/20 – The dealership was very clean and the sales rep was very helpful and nice well informed on the vehicle I purchased. The whole crew that help me throughout the process was very prompt. And they followed all of the COVID-19 protocols.

– Joseph C.
  Remlap, AL