We Do Business Your Way!

Welcome to LONG-LEWIS™ est. 1915!

Reviews Montgomery & Prattville

Below are recent reviews written by our customers.  If you would like to write your own review, click here. You may also write your review and read other reviews on 3rd party sites by clicking any icon below.

                                                                              

SALES REVIEWS

9/9/20 – Dan Andreadakis was a phenomenal person to work with! He did not pressure me into buying a vehicle. He was very informative about the cars I was interested in. He spoke with my dad and was able to answer each of his answers. He also provided me with food while I wanted! Johnathan Vick was also another fantastic person to work with. He was very quick and was able to answer any of my questions. Both guys very pleasing to work with.

– Kristina B.
  Verbena, AL

8/31/20 – My experience was a pleasant surprise! My sales lady was extremely helpful in showing us the many cars we wanted to see and drive. Our whole experience was easy and fun and we walked out with a beautiful car.

– Mary M.
  Selma, AL

8/26/20 – Cornelius Lang and J.V. Northington were very helpful and patient in answering our many questions. They both were excellent and very professional. We will deinately rcommend Cornelius and J.V. as well and Long-Lewis in Prattville to our many friends!

– Robert M.
  Birmingham, AL

8/26/20 – Todd and the team at Long-Lewis were excellent. From the time I drove on the lot to the time I drove off with a brand new SUV was 2 hours! Will highly recommend Ford and Long-Lewis of Prattville again.

– Amy R.
  Deatsville, AL

8/24/20 – This my first experience buying my own vehicle and Keirstin Gibson did an absolute awesome job helping me find the right vehicle. She was super helpful and knowledgeable of all the vehicles I looked at and she made the experience great for me.

– Aaron O.
  Prattville, AL

8/19/20 – Brad made buying a car a worthwhile experience. My wife and I were treated hospitably from the moment we arrived. He took the time to go over every aspect of the vehicle. I will definitely buy another car from here.

– Karey E.
  Montgomery, AL

8/18/20 – They appraised my vehicle sight unseen and gave me just what I needed. Price did not change, no fees, and no add-ons. They did not try to pressure me into buying something I didn’t need or want. Expedited the deal in a timely manner. Salesman was trustworthy and very friendly.

– Rita K.
  Andalusia, AL

8/11/20 – Brad was very patient with us. He listen to what we wanted. They went above and beyond to get us into the right financing and my wife and I walked out with 2 vehicles with 0% on our 10 year anniversary!

– David H.
  Prattville, AL

8/10/20 – Dan, our salesman, made every effort to answer our questions. He often went the “second mile” make sure some of our special needs (specifically towing behind a motorhome) were met.

– Charles P.
  Millbrook, AL

8/7/20 – Customer service was above outstanding. Shawn and Corey were so nice and very helpful. I highly recommend them! They helped me get out of a bad deal to the most awesome deal I’ve ever had.

– Carla M.
  Montgomery, AL

7/22/20 – Great customer service, found the exact car I wanted, and even saved me money on my extended warranty! Awesome people and even better prices.

– Jason G.
  Prattville, AL

7/20/20 – Hands down the best dealership group to buy a vehicle from. I have been a customer for years and will be for many years to come.

– Robert N.
  Millbrook, AL

7/8/20 – Very friendly staff not to mention very knowledgeable and helped me through the process of buying my dream car. The thing that meant the most is they cared as much for the car as I did to ensure nothing went wrong. I would be happy to buy another vehicle from Long-Lewis Ford.

– Allen J.
  League City, TX

7/8/20 – Our Salesman Shawn Smirnoff is very helpful in getting our 2nd Ford Fusion for our 19 year old daughter. He cares about his clients. He makes personal calls to check up on purchase and overall satisfaction.

– Michelle J.
  Prattville, AL

7/7/20 – My salesman Brian did an excellent job of giving me all the information I needed and was extremely helpful during this time of corona virus. No improvement needed.

– Terry J.
  Prattville, AL

7/1/20 – Everything was great. My experience was very professionally handled. I wanted a particular exterior color as well as interior. The didn’t stop until they found just what I wanted. I left there a happy car owner.

– Carol W.
  Prattville, AL

6/22/20 – Salesman was great! He really listen to what I was looking for, and wasn’t pushy just to make a sell! This was the second vehicle that I I bought from Long-Lewis. I plan on returning for the next one I purchase in the future. Really enjoy doing business with Long-Lewis Ford of the River Region!

– Jesse T.
  Montgomery, AL

6/11/20 – The salesperson was excellent and helped me with the process of buying a new car. She was very customer oriented, yet very professional.

– Melvia C.
  Fort Deposit, AL

6/4/20 – The way they treated me was very respectful. They explained new things about my new car. I couldn’t have asked anyone to treat me any better. And they did it in a short time. Didn’t take all day. Thanks to Long-Lewis Ford!

– Linda B.
  Verbena, AL

6/1/20 – Brad was an excellent sales person. He never pointed us in the wrong direction. We will continue to do our business with him.

– Jessica C.
  Bessemer, AL

5/25/20 – Great customer service, sales person too the time to make sure that I got a great deal in my trade in and that I found a vehicle that I would love. They also made me feel like I was family and had a very friendly experience when I had many questions, specially when making a big purchase like a vehicle. Overall great experience!

– Omar B.
  Verbena, AL

5/25/20 – Sales staff was pleasant and helpful in explaining the various models. Not pushy which made for a good experience.

– Jeffery C.
  Montgomery, AL

5/14/20 – I liked the way Mr. Lang drove up on his jitney when I parked. He motioned me to get in, & asked what I was interested in. I replied, Rangers. He showed me what was available. He did a good job. I really like his style.

– Joseph K.
  Prattville, AL

5/7/20 – Go see Shawn Smirnoff. He is awesome. He has helped in many purchases for myself and my family. I love how he calls and ask how I’m doing and how the vehicle is! Shawn Smirnoff is a great salesmen… Keep up the Greaaaat job!

– Michelle J.
  Prattville, AL

5/4/20 – Great experience buying my new Ford. The in-person dealings were professional and easy. The one-line paperwork was done without an issue. Very happy.

– Joseph W.
  Prattville, AL

5/1/20 – Pleasant experience and doing most of the business over the phone or text was a lot less pressure.

– Patrick K.
  Elmore, AL

4/28/20 – The salesman, Joshua, was phenomenal in his approach to dealing with me as the customer. He was patient, kind, and most importantly honest.

– Eric W.
  Prattville, AL

4/27/20 – The staff at Long-Lewis River Region are friendly, helpful and it’s true they do business your way! Justin Hall was a great sales person. He made the whole process enjoyable.

– Lisa P.
  Wetumpka, AL

4/20/20 – My salesperson “V” or Ronnie as I like to call her was amazing. Also Charlie was a pleasure to sign papers with.

– Edd S.
  Elmore, AL

4/13/20 – Everyone was professional and friendly! They made the buying experience a pleasure!

– Alesia W.
  Montgomery, AL

4/10/20 – The service was great, Justin was awesome, and we left with exactly what we wanted!

– Kelsie H.
  Marbury, AL

4/2/20 – Tyler James was very friendly, knowledgeable and was able to answer all questions I had.

– Henry G.
  Millbrook, AL

3/31/20 – Even with the difficult times we are in right now with COVID-19, the professionalism of the individuals at Prattville Long-Lewis made the process feel safe and effective. Mr. Cornelius Lang has sold me cars for over 25 years and is great to deal with. The finance specialist was outstanding and truly seemed to enjoy his job.

– Timothy S.
  Deatsville, AL

3/31/20 – The salesman who helped us (Brad) did a great job not only finding everything we wanted in multiple vehicles, but also finding the perfect vehicle for us in our price range.

– Steven P.
  Montgomery, AL

3/30/20 – Everything was great. My salesperson Josh is one of the best. Him and Ryan got me in the car I wanted for the price I wanted. If you’re looking for a car or truck I would definitely recommend visiting Long-Lewis of the River Region.

– Dallas D.
  Wetumpka, AL

3/30/20 – Long-Lewis employees were so amazing and helpful during the entire experience. I worked with a guy named Brad and Charley. Brad was my salesman and Charley was my finance guy. They both went over and beyond through everything and even stayed late at night to finish everything for me at my convenience. Will definitively be coming back for future purposes. Thanks again for everything!

– Abigail S.
  Prattville, AL

3/23/20 – The service provided by my salesman Brad and manager Chris was exceptional. These guys went above and beyond to find me the vehicle I was looking for. The upfront prices were transparent and fair.

– Phillip M.
  Prattville, AL

3/23/20 – Brad Mulligan did an exceptional job helping me get my very first car. He was knowledgeable on the car I was looking at and helped us get the best price. I would 100% go back to him if I’m ever in need of another car.

– Miranda O.
  Deatsville, AL

3/23/20 – Mark Deuschle did an excellent job for me. He knew what I wanted & that is exactly what he delivered. I am a Happy Returning Customer!!

– Tonya B.
  Millbrook, AL

3/13/20 – He put me at ease through the whole process. He’s a very good salesman. Very knowledgeable about his products. He continues to help me with my new truck. Great friendly guy.

– James J.
  Prattville, AL

3/10/20 – I would like to recommend those looking for a vehicle to see sales rep Cornelius Lang for a phenomenal car buying experience. I’m very pleased with Cornelius Lang and I’m also confident that you will be to. Thank you Long-Lewis for such a great car buying experience.

– Marcus L.
  Prattville, AL

3/4/20 – If your looking for a New Ford or just a used vehicle go to Long-Lewis Ford in PRATTVILLE, AL and see Edward Cumbie he will definitely get you the best deal possible on a new or used vehicle (334) 207-6423!

– Gail C.
  Verbena, AL

2/27/20 – Mark Deuschle was amazing! He was so easy to work with, very informative, and I felt he got us a fair contract on our Edge. We have never owned a Ford vehicle, but we knew Mark from his time at a different dealership and called him to see what he could offer. He knew what we liked in terms of colors, trim, and options, and he just pointed us in the right direction. Long-Lewis got a great dude when they hired Mark!

– Derek R.
  Prattville, AL

2/24/20 – Customer service Lewis-Long Ford is exceptional and never experienced anything like it! I’ve bought many cars but no one has treated me with such respect such kindness as Cornelius at Lews-Long Ford. My finance manager was phenomenal. My husband purchased a truck as well and his finance manager was phenomenal. We’re already talking about buying cars for our 10 year old grandson in 6 years at Lewis-Long Ford. TEAM, Keep up the good work!

– Kelly B.
  Prattville, AL

2/21/20 – Steven Davis worked with me to find the exact vehicle I wanted. Communicated with me throughout the search and respected my time by having all the paperwork ready for me to sign on the day of delivery. This was the best vehicle buying experience I have ever had.

– John E.
  Montgomery, AL

2/20/20 – The finance manager did everything he could to accommodate me. The salesman was knowledgeable but not pushy. They both presented the facts and let me make a decision that was best for me. I never felt pressured or guilty. I’ll be back and hopefully they will still be there.

– Leonard W.
  Deatsville, AL

2/17/20 – We have bought 4 vehicles from this dealership. We would not keep returning if not satisfied. Salesmen and management team are professional and make sure buyers are 100% satisfied.

– Kenneth G.
  Selma, AL

2/10/20 – Very impressed with Long-Lewis staff. Brian and John at Long-Lewis went above and beyond to find the exact truck that met my needs. The did not pressure me to purchase something in stock in Prattville. They spent a large amount of time looking for the truck I wanted and I appreciate that.

– Michael L.
  Prattville, AL

2/3/20 – Everyone was friendly smiling faces and salesman Shawn Smirnoff, man, that guy worked with us! He is a good man. He’s straight forward from the get go for what you want and gets right on the job. He’ll make it happen, you do your part an he does the rest. I recommend for fast, friendly service go to Long-Lewis of the River Region! I am super proud of my 2019 F150.

– Deon D.
  Millbrook, AL

1/30/20 – We were very happy with our salesman Brian Ahlstrom. Brian is very knowledgeable about the Ford vehicles and was able to answer all of our questions. He is a good listener, and helped us find exactly what we were looking for. Brian really went the extra mile after the sale when he gave us an orientation on the special features of our truck. We are, an older couple…and not very familiar with some of the new technology. Brian was very patient and took the time to explain everything. He even helped me set up the Ford Pass app on my phone. We would highly recommend Brian to anyone looking to purchase a vehicle.

– Mark R.
  Montgomery, AL

1/29/20 – I purchased a new car last Saturday I went in and Steven Davis was a ton of help, he had my paperwork done in minutes. Once we were done with him, Wingo had all our paperwork ready to sign. We were in and out in 30 minutes, very easy purchase and very friendly staff!

– Jacoby T.
  Wetumpka, AL

1/22/20 – The whole experience was one that will make me come back to that dealership. I normally dread the whole process of going back and forth on the negotiations and usually walk out after about three hours of no compromise. These guys do it the right way and show a lot of class while doing it. other dealerships need to take notes! People don’t have time to take half a day to buy a car. its bad when a man has to drive two hours away from his home to get quality service. The dealership in Dothan, AL acts like they don’t have time for you and could care less if a deal is made or not. People in this town are starting to realize that it pays to shop around!!!

– David S.
  Dothan, AL

1/20/20 – Chiquita was amazing once again I purchased a vehicle last year from her and came back recently just to look and left with two new vehicles! What I thought was impossible she made it possible, she continues to deliver stellar customer service with great communication and over the top expectations!! We will forever buy from Long Lewis as long as she is there!!

– Harvey C.
  Deatsville, AL

1/13/20 – I had to buy a truck for tax purposes but I waited kind of late to take care of it, so I went to salesman, Brad Mulligan, who I bought an explorer from back in June of 2019, and he went above and beyond my expectations again to find me a truck that Long-Lewis did not have on their lot at the time. He was again super courteous, and really took it upon himself to make sure I was taken care of. I really like the atmosphere at Long-Lewis Ford, it’s very clean, they always have a large inventory of vehicles to choose from, and they always have the best prices on vehicles that I’m shopping for. I give them 5 stars yet again, and Brad is by far the best salesman that I have ever had to deal with, and I’ve dealt with a lot.

– Casey G.
  Fort Deposit, AL

1/13/20 – Barry Black assisted me with my purchase. Barry was informative and respectful of my time. He made the whole process from start to finish a very positive experience. My overall experience at Long-Lewis Ford in Prattville was top notch.

– Justin S.
  Elmore, AL

1/13/20 – If your looking for a new Ford Long-Lewis of the River region is definitely the best place for price and peace of mind ask for the Fireman he will get you the best deal possible!!!

– Gail C.
  Verbena, AL

1/13/20 – If your in the market for a NEW or Used vehicle, Service or just stopping in. I highly recommend the Long-Lewis Automotive Group. They absolutely go above and beyond making sure you have nothing but the best experience, at the same time exceeding your expectations at any of their locations.

– James M.
  Florence, AL

12/19/19 – Everything was great! Ms. Brenda Kidd was superb in helping me to find a car that would meet both my needs and the needs of my family. She did not stop until everything was perfect. I couldn’t have asked for a better sales consultant. Thank you again Brenda, and the Ford Motor Company!

– John V.
  Birmingham, AL

12/17/19 – On 12/04/2019, I called Long-Lewis in Prattville, AL and spoke with Steven Davis concerning an EcoSport I had an interest in. Steven sold me a new Fusion in 2016. In less than an hour, he called back with a COMPLETE deal, including what was being offered for my trade. When I arrived a bit later, the EcoSport was clean and full of fuel. I signed the papers and drove off. The moral of this story, If you are tired of the back and forth of the sales person telling you they will try to get it done, go to Long-Lewis And ask for Steven. Don’t forget to tell them Curtis McGuire sent you (so I can get a small thank you check!!!) When you refer a customer to them, you will get one too!!!

– Curtis M.
  Montgomery, AL

12/14/19 – Daequan Whaley helped us and did a great job! He got us a Mitsubishi from Muscle Shoals here by the end of the weekend and we had the car by Wednesday. They all were very helpful and kind esp Daquan, the finance manager (forgot how to spell his name) and coach! The rental people get a shout out too. We were getting our other Mitsubishi worked on and gave us a beautiful brand new ford explorer to drive until ours was done. That made us want a 3 seater suv! Great advertising!!

– Tootie E.
  Prattville, AL

12/13/19 – Barry did a great job in listening to what I needed/wanted in a truck and made that happen. The entire staff was accommodating making sure my wife and 3 month old was comfortable during the process as well. Will definitely recommend Barry and Long-Lewis over other Ford dealerships in the area I’ve had previous bad experiences with (which is what luckily led me to Long-Lewis in the first place).

– Jonathan D.
  Pike Road, AL

12/7/19 – Barry assisted us in locating the exact Explorer we were looking for and had it shipped to our location in less than 24 hours. These folks DO let you know that your the customer and they are there to help. Everyone we came in contact with made us feel like they were going the extra mile for us. Top Shelf Dealership — you will not find better!!

– Bobby B.
  Montgomery, AL

12/6/19 – Everything was fantastic! Stephen and Charlie did everything to make the process easy to understand and I knew they were working to get us the best deal possible. My husband and I both got brand new cars!

– Kathryn H.
  Montgomery, AL

12/6/19 – Midan Green was awesome, he made me feel comfortable the whole entire time. He was patient and let me decided on what I wanted. I didn’t feel pressured into buying anything. Derrick Green made sure it got done and I’m beyond elated about my new car.

– Vychell G.
  Selma, AL

11/26/19 – The staff at Long-Lewis were great. They cared about my situation and what I was looking for. They were really there for me and my husband instead of just there to make money. I highly recommend Long-Lewis!!! They will not disappoint.

– Tiffany C.
  Florence, AL

11/18/19 – The Long-Lewis Ford team was excellent. They had a good reputation, which they lived up to. This is my first Ford car and I can’t see myself ever buying any car in the future other than a Ford for now on. Thanks for making the whole experience enjoyable!

– John F.
  Montgomery, AL

11/4/19 – The loan process was quicker than some we have experienced with other dealerships. From the salesperson to the person showing us how to operate our vehicle was quick and informative.

– Ben C.
  Prattville, AL

11/4/19 – The salesman (Edward Cumbie) was wonderful! He was helpful but not pushy. I have visited other Ford dealerships in our area but would definitely buy from Long-Lewis again. I also would highly recommend Long-Lewis Ford to others.

– John R.
  Montgomery, AL

10/30/19 – The salesman I worked with did a great job getting my car traded in and selling me a great car. The whole staff I worked with made the difference to make the sale. Long-Lewis is a great company that has your best interest in mind. They won’t sell you junk or deceive you. That’s all that matters at the end of the day when shopping for a new or used car.

– John K.
  Deatsville, AL

10/22/19 – Just purchased a F150 from Daequan at this dealership. The entire process was extremely easy and I really enjoy how up front they are with the entire process. No haggling or playing the typical dealership games! Will recommend Daequan and the entire staff at Long-Lewis to all my friends and family. Thanks again.

– Zach H.
  Prattville, AL

10/16/19 – Kita was amazing, really looked out for me on this situation. I needed a car asap, so I went to dealer got a used car and wasn’t happy. She told me to come see her Monday morning and she’ll do every thing she can to help me out the car I was in. She kept her word and now I’m in a new car that I actually like. Thanks you for every thing!

– Andre B.
  Montgomery, AL

10/7/19 – Brad Mulligan made the buying process for my 2019 Ford Fusion an absolute breeze. He listens to you, he understands, and he respects you. I hope Long-Lewis knows how much of an asset Brad is to the company. Long-Lewis left a life long impression on me and they will continue to receive my business.

– Meghan O.
  Millbrook, AL

10/7/19 – My wife was having surgery during which time while waiting was looking at various vehicles when I came across the one I purchased. I reached out online and was contacted by Brad at Long-Lewis Prattville, AL. Explained my situation and he retrieved the truck and sent pics. I told him to get the loan process going and he delivered the truck to my house picked up my trade and stayed in constant contact about values. I questioned a couple of things and signed paperwork the next day. So far has fulfilled everything as promised just have to finish a couple issues next week if they have me a rental as promised I’m not sure how any of it could have gone better.

– Marty B.
  Elmore, AL

10/6/19 – I purchased a 2019 Ford Ranger, Lariat and I’d like to say both Tyler James and Chris Roberson were top notch. The process was easy any and enjoyable. I highly recommend the Ford Ranger and going to Prattville Long-Lewis Ford for your next new vehicle.

– Richard
  Google.com

10/1/19 – Our salesman Zack was very helpful, honest and thorough in making sure all questions were answered. He went above and beyond in that we had our three children with us. The older boys enjoyed watching the TVs around the lobby as it was a Saturday football day. He took extra time while we waited through the process with our two year old so we could make sure we had our trade in cleaned out, look over paperwork and options etc. We went by a different Ford dealership earlier in the day and it was like night and day how we were treated and not pushed to make a decision. Mr. Tang was great with our financing as well. Overall, it was one of the best buying experiences we have had.

– Clay S.
  Pike Road, AL

9/30/19 – Everything went very well. My salesman, Shawn Smirnoff was very knowledgeable about the vehicle. He was also extremely friendly and patient with me. He went above and beyond to make my buying experience the best.

– Janet B.
  Hope Hull, AL

9/30/19 – I had a great experience across the board while purchasing my new Ford Mustang Bullitt! Mr. Oullette and his staff at Long-Lewis Prattville were outstanding! Mr. Lang was a great help along with JV’s extensive knowledge. Mr. Wingo was quite helpful with the financial package! Thanks also to Mr. Bradley who kept me apprised of the Bullitt availability! I would purchase another vehicle from this group without hesitation!

– Edward H.
  Clanton, AL

9/26/19 – After 2.5 months, 4 different dealerships, and numerous texts and emails, they were the ones that finally made a deal happen with the best price on the truck and best trade-in value on my Wrangler. They went above and beyond in every aspect and I would definitely go back. Daequan and Chris were great to work with!

– David B.
  Pelham, AL

9/9/19 – Savannah, Zach and Quyen were ABSOLUTELY wonderful. Definitely the best car buying experience I’ve ever had! And I’ve never been walked through all the buttons before! Savannah was so helpful! Zach sat with us during the wait to make sure we were taken care of! So considerate! Quyen was super efficient and very friendly!

– Avery C.
  Deatsville, AL

9/2/19 – My experience was great with Long-Lewis! Easiest buying process I have ever went through in my life. Thanks to everyone who made this a once in a lifetime experience.

– Brandon M.
  Prattville, AL

9/2/19 – My experience was GREAT! I have no complaints at all. Shawn and Jonathan were great. They were super sweet, helpful, and very patient! They made buying a car so easy. From now on I will always buy my cars from them as long as they are at Long-Lewis. Great guys to have as apart of your team!

– Taylor B.
  Prattville, AL

8/23/19 – Everything went fine. Very professional – no hard sell. Listened to what I wanted and then showed me vehicles that met this criteria. My mind set was on a SUV and the Ford Edge, from the Ford product, did fill the bill. And the young man that showed me how to use all the bells and whistles that came with the Edge also did an excellent job.

– Hamilton J.
  Prattville, AL

8/23/19 – Brad was excellent! He listened to what I wanted and made it happen! Long Lewis has an amazing employee working for them! I will be back very soon I need another car! I will only buy from Brad at Long Lewis from now on!

– Steven B.
  Millbrook, AL

8/22/19 – My sales experience was beyond fantastic! Between John McCallister and Matt Wingo…they made it ALL happen effortlessly. Easiest and best vehicle buying experience I’ve ever had! Ever! They make a great team & I highly recommend them and Long Lewis in Prattville, AL. We don’t buy our vehicles from anyone but John McCallister & now Matt Wingo is in the mix and makes it an even better buying experience! Loving my new Edge!

– Christopher H.
  Prattville, AL

8/19/19 – Everything went perfect we had no issues what so ever with the service that was provided by our family at Long-Lewis.

– Leslie T.
  Montgomery, AL

8/13/19 – Bobby did an excellent job of providing information needed for the sale. I felt he worked with me and the staff to provide me with the best deal they could offer, He made my experience with Ford a pleasant experience. The only thing that could have been better: Ford making a gift of my truck to me. It would have made a nice Senior citizen discount! LOL Thank you, Bobby, for making this experience a pleasant one!

– David B.
  Deatsville, AL

8/2/19 – Salesman Edward Cumbie was outstanding. So was the tech girl who showed me how to use my trucks features (can’t remember her name-sorry). Also, very happy to see the flag, memorial to vets and a cross in the dealership. As a retired 25 yrs serviceman those things are important to me. I left another dealership over no flags being around.

– William R.
  Prattville, AL

8/2/19 – Chris Robinson and Chris James did an excellent job getting all the information I needed and Charles Davis the salesperson did an excellent job as always on completing the sale and trade.

– Richard B.
  Savannah, TN

7/17/19 – As soon as I got there they already had the car I was interested in under the shade and cooled and ready to go for a test drive. They didn’t beat around the bush and make me wait hours and hours just to purchase a vehicle. Once I decided on the vehicle I wanted the process went smoothly and I was able to get in out in a very timely manner. All the staff was friendly and professional and were eager to make sure that you were happy with everything the entire car buying experience. I will only shop for vehicles from this dealership for now on.

– Garrett W.
  Millbrook, AL

7/16/19 – The no haggle way of doing business was refreshing! My car was brought in from another dealer. That process seemed a lot more complicated and time consuming than it should have been.

– Val N.
  Florence, AL

7/8/19 – This was my first time at the dealership and with this company. The salesman (Cumbie) was VERY HELPFUL and KNOWLEDGEABLE. He made my experience one to remember and refer others to this location. But the whole team dealing with my purchase was AWESOME. Zoe (with explaining the ins and outs of my truck), Chris (helping me through the final steps of finance and paperwork).

– Harry B.
  Montgomery, AL

7/1/19 – We went in looking at the Explorer Limited. We drove, they cleaned it up but we weren’t completely sure. Then we drove the Expedition. We loved it! Again, they cleaned it up but we weren’t sold on the sunroof. But Cornelius made sure I wasn’t pushed into anything. He found the Expedition XLT with exactly what I wanted. We LOVE our new Expedition!

– David S.
  Prattville, AL

6/26/19 – The Salesman was most helpful, very obliging and worked with us on diligently on finding a vehicle for us. The Finance salesman remembered us from a few years ago and immediately came over and called us by name. We didn’t purchase a vehicle at that time, and he was interested in knowing why we chose another dealership. He is a very nice young man and we were glad to see that he is still a part of the team on Long-Lewis.

– MR Product Innovations
  Wetumpka, AL

6/20/19 – I was very pleased with my visit and purchase at Long Lewis Ford in Prattville, AL. Bobby was able to do 90% of the deal over the phone and then once I was there he was very helpful and relateable. I am very happy with my purchase.

– Sam S.
  Prattville, AL

6/7/19 – Team was great and quick. Helped me find a great truck and made the buying experience a breeze.

– Stephen S.
  Prattville, AL

5/31/19 – It was simply and easy! Brad Mulligan went over and beyond to help me get the exact car I wanted. He was polite and courteous! Amazing! Could not ask for a better salesperson!

– Laure S.
  Pike Road, AL

5/30/19 – Steven listened to what I needed. No haggling or pressure. The whole team at Long-Lewis were professionals from beginning to end. Was the easiest car buying experience I’ve ever had.

– Colby C.
  Prattville, AL

5/23/19 – I’ve purchased/leased two vehicles from Long-Lewis in Prattville. Both times I feel that I have been treated with respect and not taken advantage of because of being a single woman! They have gone over and above trying to satisfy getting me what I have wanted in a vehicle for the price I was willing to pay. I believe I have been treated fairly and will continue doing business with them in the future. Every one from management down to service has always provided a answer to my questions.

– Janice S.
  Millbrook, AL

5/22/19 – This is the 2nd vehicle we have bought in 6 months. We happened to run across Brad Mulligan on a visit there one evening & he was extremely helpful & very friendly. We have told several people about him!

– Jennifer C.
  Prattville, AL

4/9/19 – Being a resident of Montgomery, I’d planned to keep my money in town. I engaged Long-Lewis only to give the local dealership a price to beat. Yet, after dealing with my salesman (Shawn Smirnoff), I decided to do business with Long-Lewis. And it wasn’t a purely financial decision; after going back and forth with competing offers, I received a price from Long-Lewis with which I was satisfied. I considered going back to the local dealership, and I suspect they would have improved their offer. I didn’t contact them again, though, because I felt like Long-Lewis had earned my business. They just struck me as honest people and I appreciated that. Further, my salesman has kept up with me after the sale. He’s already got my money, but he’s still taking the time to make sure I’m happy with the truck. I’ll remember that when it’s time for my family to get another vehicle.

– Robert P.
  Montgomery, AL

3/4/19 – The purchase of my new expedition, Mark D came to me with the whole deal worked out , and the sales team had worked me up a trade into a more equipped truck with all the bells and whistles my wife was wanting, for only 10 dollars more a month.

– Jacoby T.
  Eclectic, AL

3/4/19 – Great sales person! Bobby made the deal happen. Got me in and out in 30 minutes didn’t have to take up my whole day.

– Craig C.
  Wetumpka, AL

3/4/19 – The whole team worked with me to make sure I had everything I needed to get my truck. They went out of their way to help us. I am glad you have caring people that see what customers are looking for. Special thanks to Joshua Williams for the help he provided. This is why I have bought Ford products since 2000. Keep up the good job.

– Roy F.
  Selma, AL

2/11/19 – Communication went very well and the entire process was streamlined and convenient for me being that I work crazy hours. Chiquita was great!!!

– Harvey C.
  Deatsville, AL

2/11/19 – My experience was awesome at Long-Lewis. They found the truck and color I want and all the staff was amazing. I would come back and tell other about Long-Lewis.

– Jeffrey B.
  Pike Road, AL

2/11/19 – No pressure, no gamesmanship, no gimmicks, exceptionally friendly, courteous, professional and considerate. Willingness by everyone we encountered at Long-Lewis to assist and make certain we were accommodated! Couldn’t believe we were actually at a “car dealership”!

– William H.
  Wetumpka, AL

2/4/19 – My experience with purchasing a vehicle with Long-Lewis Ford was nothing less than spectacular. Both my salesman and the finance manager took the time to listen and understand my needs from the specific vehicle I wanted to the terms of repayment I needed. The communication between emails, texts, and phone calls was the best. My questions were addressed quickly and efficiently. Considering all of the technology we utilize my salesman still made sure to add that personal touch that made me very comfortable asking a million questions! I have never had such a pleasant experience purchasing a vehicle!

– Kelly R.
  Lawley, AL

1/31/19 – Everything from sales, paper work process and walk through of vehicle features went smoothly and was.

– Robert W.
  Deatsville, AL

1/21/19 – Straight forward in discussing the vehicle and pricing. No fooling around. Felt the sales people I dealt with were just right to get the job done.

– David N.
  Prattville, AL

1/21/19 – Mr. John at Long-Lewis Ford in Prattville, AL has been awesome to work with. He is very knowledgeable and has been extremely helpful in the purchase of my sons truck. Long-Lewis Ford Dealership overall has been very patient and has delivered sales and customer service at a Top Notch- 5 Star Level! Highly recommended for all new/used vehicle purchases!

– Sonya J.
  Hope Hull, AL

1/8/19 – The salesman was very knowledgeable and understanding, enjoyed the experience of working with him.

– Walter B.
  Deatsville, AL

12/20/18 – Mike Kennedy was great and definitely knew his product and certainly represents Long-Lewis in a professional manner. All Long Lewis personnel that dealt with were extremely professional. Extremely pleased with my F350.

– Jimmy A.
  Prattville, AL

12/14/18 – They spent hours working with me to make sure I got everything I wanted in a car. It was easy and  didn’t take long at all. They were extremely accommodating.

– Cheyenne S.
  Millbrook, AL

12/11/18 – The salesman was outstanding. He asked what I wanted, searched inventory at other dealerships till he found the vehicle I wanted, then arranged to have brought into their inventory. There were no surprises at anytime during the process. It was a refreshing experience where I felt like I was a valued customer.

– Horace H.
  Millbrook, AL

12/3/18 – Everyone was very nice and helpful. They were able to locate the vehicle I wanted right away. I would recommend them to others. A very good experience.

– Connie H.
  Clanton, AL

12/3/18 – Allison had exactly picked out what we wanted. She is a very good judgment of character to know what her customer wants. I knew it was the right truck before I even drove it!

– Stephanie H.
  Wetumpka, AL

11/12/18 – The price was right on point and fair. The respect my daughter and I were shown was refreshing. Long-Lewis made our process easy and smooth. When I had a question a few days later they got me a quick response. Great experience buying my daughters first new car. I will certainly be back in two years for my sons car purchase. Will certainly recommend them to anyone, and certainly worth the 2 and a half hour drive.

– Julie H.
  Crestview, FL

11/10/18 – I was able to get exactly what I wanted! I told them the options I was looking for and they located a car that was perfect for me! Long-Lewis is the only place I will ever buy a new vehicle! Great customer service and they make you feel welcome!

– Elliot G.
  Prattville, AL

10/29/18 – I had a specific Edge I was looking for.They found it and brought it to our location, but my husband insisted I drive the Explorer. We chose the Explorer. The Ford team went above & beyond as usual to make this an awesome buying experience.

– Bart I.
  Prattville, AL  

10/25/18 – This was one the easiest buying experiences we have had. Everyone was very helpful and nice. The car had a lot of features on it and at the delivery of the vehicle, they made it really easy to learn everything before we left. We will definitely do business here in the future.

– Robert S.
  Prattville, AL

10/15/18 –  My salesperson was tenacious and did not give up in finding the truck I wanted. He found one that met every one of my specifications and had it transferred to the dealership from another one in Alabama. Then, he diligently sought out every discount possible for me to ensure I received the best value for the truck. Lastly, he was the first salesperson in many, many years that I did not have to go directly to a sales manager to get negotiations completed. Long-Lewis has a heart for people and should be praised.

– Scott A.
  Wetumpka, AL

10/1/18 – Our salesperson and the finance person were open, honest, and flexible during the process of picking a truck. They were willing to answer every question no matter how many I asked. Very kind and courteous staff!

– Eric K.
  Prattville, AL

10/1/18 – Great buying experience! Very professional staff and extremely clean dealership! They went above and beyond all expectations to earn my business.

– Jeremy M.
  Dothan, AL

9/28/18 – The sales team went out of their way to make our experience a fantastic one! They found us the car we wanted and had it shipped to us. Picking up the car was quick and easy and was overall an excellent experience all around!

– Elaine S.
  Prattville, AL

9/24/18 – I loved being able to wander around the lot and look at vehicles without a pushy salesperson following me, that let me decide and purchase a vehicle of my choice on my own. Very fast paperwork and the salespeople are extremely kind. Best car buying experience ever!

– Michael M.
  Prattville, AL

9/24/18 – I had an amazing experience purchasing my truck. My salesman was very helpful through the entire process! I was made to feel like family the entire time I was there! VERY GOOD customer service from start to finish!

– Kenneth B.
  Deatsville, AL

9/23/18 – Everyone was very helpful and patient! Even to the point of helping me transfer items from my old car to my new one! They have a wonderful staff. Great place to do business!!

– Mark L.
  Gulf Shores, AL

9/10/18 – We have been customers of Long-Lewis since they opened in our area. Always friendly, always trustworthy and they go out of their way to make sure we are pleased with the deal and the vehicle we received. Wouldn’t go anywhere else!

– Jospeh O.
  Elmore, AL

9/7/18 – I don’t think anything could have been improved. Excellent and timely service! I received the best service ever from Long-Lewis! They went out of their way to help me in such a timely manner!

– Linda D.
  Prattville, AL

9/5/18 – Long-Lewis of the River Region gets the job done! They invest their interest and time into you, they will find out exactly what you are interested in and they are all in to get you exactly what you want!

– Gerald F.
  Prattville, AL

9/3/18 – Long-Lewis staff is top notch and they work extremely hard to satisfy their customers! They are all extremely kind and very courteous!

– Chad V.
  Prattville, AL

8/27/18 – This is the first time I’ve bought a brand new vehicle and Ford as well!! The sales team made my experience one that was exciting and memorable!! I have no problems with purchasing another vehicle from Long-Lewis especially, in fact, I will recommend them to friends! The other staff was friendly and professional in every way as well so it just made for an all around nice experience.!

– Matt A.
  Deatsville, AL.

8/21/18 – The people at Long-Lewis are very friendly and have a very welcoming environment! Great fast and friendly service!!! I will definitely be returning!

– Brian F.
  Colonial Heights, VA

8/20/18 – I had an excellent experience at Long-Lewis Ford! The staff was extremely knowledgeable and very helping. The salesman went above and beyond to assist me through the process of getting a new truck. They definitely have my business for future vehicles. I will be sure to let all of my friends and family to look there first!

– Jesse J.
  Prattville, AL

8/16/18 – Long-Lewis did everything they said they would! I’d like to thank Long-Lewis of the River Region for working so hard to make sure that I got the truck that I wanted!

– Lester T.
  Fitzpatrick, AL

8/15/18 – My salesperson was extremely helpful in finding me the F250 that I wanted! I was not pressured to buy something that I had not already inquired about, that was a huge plus! The paperwork was ready for my signature when I arrived, and I did not have to spend my entire day at the dealership signing paperwork and waiting on others. The entire staff at Long-Lewis of the River Region were absolutely wonderful! I have been recommending them to everyone! The BEST CAR BUYING EXPERIENCE I have ever had!!! Excellent staff, very friendly and accommodating. Had everything ready for me to sign when I got there, no waiting around all day to purchase a vehicle!

– Tammy C.
  Grady, AL

8/6/18 – These people went above and beyond getting the exact vehicle and color that I wanted. They also made sure the one feature in the vehicle that I wanted, I got! I will recommend all friends and family to Long-Lewis!!!

– Judy H.
  Valley Grande, AL

8/3/18 – Everyone at Long-Lewis goes out of their way to make your buying experience a good one! Everyone I met was very friendly and helpful! They are not pushy and they want you to be happy with your vehicle purchase! I will definitely recommend them to anyone and everyone looking to purchase a new car!

– Sharon S.
  Billingsley, AL

7/30/18 – I was very pleased with the overall experience! The sales team and service team were extremely helpful and it was an absolute pleasure to work with them!!

– Walter F.
  Prattville, AL

7/25/18 – The entire car buying process is usually a headache and a pain, but Long-Leis of the River Region made it extremely easy and worry free. It all went amazing and we will be back to do business with them again!

– Mckail B.
  Prattville, AL

7/23/18 – Best dealership for buying a vehicle! The process was quick and was, and my salesperson was very friendly and extremely helpful!!!

– Quadriyyah J.
  Millbrook, AL

7/11/18 – Staff was very friendly and generous! My salesperson went above and beyond to help me get the vehicle I wanted! You guys are phenomenal!!!

– Rome R.
  Montgomery, AL

6/27/18 – All of my expectations were met! Great service and people! I felt as thought my opinions were valued and that I was appreciated!!!

– Shelby M.
  Prattville, AL

6/26/18 – My overall experience with Long-Lewis wast fast,easy, and very enjoyable! My sales person was absolutely wonderful! The finance manager was very nice and made the process quick and simple! I was given a very good trade in value for my previous car!I look forward to doing business with them again in the future!

–  Brittany L. 
  Millbrook, AL

6/25/18 – I purchased a vehicle for my wife, and she LOVES it. Our salesman went above and beyond all expectations working a deal for my wife and I. The sale went very smooth in and out kind of service!! My next vehicle i purchase will definitely be through Long-Lewis Ford!

– Joshua H.
  Wetumpka, AL

6/4/18 – Long-Lewis took great care of my husband and I! The whole atmosphere meant a lot to me because my husband is a disabled veteran!! Thank you so much for treating us so well and giving us the best vehicle possible!!

– Tanja R.
  Prattville, AL.

5/21/18 – Don’t change a thing…this is the model for every car dealership! As I mentioned earlier…I was very impressed that the Sales Manager took the time to sit down with me personally to ensure I understood what all the numbers meant, took advantage of all available discounts, and was satisfied that I was given the best deal possible. On top of all that, they allowed me drive the car home overnight so I could show it to my wife since I selected a different color (while gold) and more features over what we had originally planned. As a retired Air Force officer, I understand the value and importance of publicly recognizing staff for outstanding service. These folks truly deserve your recognition…they were honestly that good!

– Peter I.
  Prattville, AL

5/15/18 – The following Long-Lewis Dealership Team made my experience an excellent one! Overall, I appreciate the team’s eagerness to rectify the past experience. Furthermore, they ensured I left the dealership with a favorable impression and I look forward to a continued professional partnership that will endure for some time.

– James R.
  Wetumpka, AL

5/4/18 – Hands down the most pleasant car buying experience I’ve ever had. There was no pressure from our sales person, he was extremely knowledgeable about the vehicle we were interested in and the several difference financing/lease options, and took the time to get to know us and help us with our decision. I would absolutely buy another car from this dealership!

– Jeremy W.
  Deatsville, AL

5/3/18 – I fully recommend Long-Lewis Ford to everyone. The personal attention you receive is wonderful, you are treated with respect and listened to. I could not have had a better experience.!

– Orille M.
  Montgomery, AL

4/16/18 – This is the 9th new vehicle I’ve purchased and this one by far exceeded any experience I’ve had. My sales person and the entire Long-Lewis team went above and beyond to make this a smooth and pleasurable experience. My initial contact was approximately 9:00 AM and the truck was in my garage by 3:00 PM. Thanks for the great service and I will definitely be using Long-Lewis of the River Region for all my future automotive needs.

– Michael H.
  Clanton, AL

4/2/18 – I refer Long-Lewis to everyone I know. My dealer was the best. They take their time and make sure you’re comfortable and happy before you purchase. Very caring and honest people. They go above and beyond to satisfy their customers. I had a great experience. I will be returning!

– Moesha J.
  Millbrook, AL

3/12/18 – Great experience from the time I arrived , to the moment I left with my new explorer. A very helpful staff and an overall great experience! The facility was very clean and organized. The sales team was very helpful, and was not pushy. They allowed me and my wife to look around as we wanted and the entire “transaction” process was very smooth.

– William C.
  Clanton, AL

3/2/18 – This is the second vehicle we have bought from Long-Lewis Ford. The first purchase was made at the Hoover, AL location in 2013 and we were treated great during that transaction. The time arrived for us to purchase another vehicle and we contacted Long-Lewis in Prattville, AL to inquire about purchasing a new Explorer. Our sales person was so helpful to us throughout the entire process. He even offered to let us take a new Explorer home overnight so we could check it out. We took him up on that offer and returned to the dealership the next day and purchased the vehicle. Our sales person was actually scheduled to be off the day we bought the car but he went beyond the call of duty and came in to complete the transaction. I feel we once again were treated great by Long-Lewis Ford and especially by Jeff Foshee, our sales person. He is a great asset to your company and he really showed that he cares about his customers automotive needs. We are Long-Lewis customers for life!

– Charlolette N.
  Deatsville, AL

2/28/18 – My sales person  was wonderful to work with during the entire car purchasing process. Her caring and cheerful demeanor made my experience a smooth transition. She was able to convince me to purchase my second car from Long Lewis even when I was about to move on. She worked hard to get the price I wanted and was able to close the deal in a matter of days. (THAT is HARD to do ask anyone there) A very determined young lady with a personality to get things done right. I would buy a car from her if the opportunity presents itself again.

– Mike H.
  Prattville, AL

2/26/18 – The Staff at Long-Lewis River Region are extremely friendly and knowledgeable. They will never push you into doing something that you are not comfortable with doing. I highly recommend them for your next buying experience.

– Elizabeth C.
  Tyler, AL

2/19/18 – Long-Lewis is a customer oriented business, they strive to please the customer in every way. I am totally pleased with my experience at the dealership!

– Debbie S.
  Georgiana, AL

2/14/18-  My expectations in how I wanted to be treated by a salesperson were met!!. He quoted the price of the vehicle in a way that was important to me. Never asked for how much I wanted to pay or what I wanted my payment to be. Just a simple out the door price. I have purchased a vehicle from Long-Lewis in the past. Long-Lewis will continue to be my preferred dealership to use!!

– John L.
  Prattville, AL

2/5/18 –  My sales person was able to find the exact model with what I wanted and did not try to sell me features that I did not want or leave off any that I did want. It was a great buying experience with no sales pressure. I will recommend Long-Lewis to anyone looking for a new vehicle.!!

– Thomas R.
  Prattville, AL

1/22/18 – Our salesperson did a very thorough and impressive job explaining all the features and benefits our new Explorer XLT offered. She thoughtfully extracted all of the desires we were looking for in a new vehicle and took care to review all of the ways the Explorer would meet our expectations. We were also excited to be to be the first sale customers for our salesperson, Lauren,  at Long-Lewis. Our experiences with finance and delivery were also top notch. We were surprised with the amount of time taken to ensure we were receiving the vehicle we felt most matched our needs. The Long-Lewis team was wonderful and made our experience truly wonderful. When we are ready for a new truck, we will be back to find it at Long-Lewis!

– Anthony B.
  Prattville, AL

1/18/18 – Everything was quite impressive as far as service from the salesman that I had working with me. He really went above and beyond to make sure I was satisfied and I really felt as if I was important to the salesperson all because of the way he handled the entire process! I have been bragging on his excellent customer service ever since! Thank you so much for a great experience. I love my car!

– Brianna L.
  Elmore, AL

1/10/18 – My Sales Associate went ‘above and beyond’ to assist me in locating, acquiring, and then delivering my new 2017 Ford Edge Sport. His dedication to help me find the car I actually wanted to lease, rather than a car his home dealership wanted to dispose of, earned him my respect as well as my business.

– Joseph T.
  Prattville, AL

1/9/18 – The customer service was EXCELLENT!!! My salesman was PERFECT!!! The waiting area service was very accommodating to my son with special needs. I would recommend Long-Lewis to anybody!!

– Rosalind C.
  Coosada, AL

1/8/18 – This was my second car purchased from Long-Lewis, and I am sure my next car will also be purchased here. No matter what the situation, I have never left the dealership without being totally satisfied with the service provided and the friendliness of the people that work for Long-Lewis of the River Region!!

– David S.
  Lowndesboro, AL

1/3/18 – My experience with Long-Lewis was excellent. They found the explorer my wife and I were searching for with the options we desired. The process was quick and easy. I would highly recommend their staff and vehicles. We will be repeat customers.!

– Nathan E.
  Deatsville, AL

12/25/17 – I joined the military 20 years ago and bought cars from all over the United States, to include Hawaii. This was by far the best car buying experience I’ve ever had. Long- Lewis Ford River Region, and specifically my sales representative, Kayla, knocked it out of the park!

– Jeffrey C.
  Maxwell AFB, AL

12/25/17 – The staff was very helpful and knowledgeable during all of my contact with them! My wife was beyond satisfied with the service we received!!

– David M.
  Prattville, AL

12/12/17 – I was in the market for a new vehicle and the  salesman that I dealt with was very helpful and courteous!! I had a specific budget and he knew up front what it was! He did everything possible and got it there! I will recommend Long-Lewis to friends and family who are in the market for a vehicle!

– Linda M.
  Thorsby, AL

12/7/17 – Everyone was extremely helpful and friendly. Long-Lewis of the River Region is the only place that I will ever check when looking for another vehicle!!

– Kevin M.
  Billingsley, AL

11/27/17 – Long-Lewis has had a great reputation of honesty, helpfulness, and respect and the greatness still continues! My salesperson was very helpful and was not at all pushy in the entire process. Keep up the good work Long-Lewis!

– Lawrence S.
  Prattville, AL

11/13/17 – My salesperson was great! He treated me with respect and was very knowledgeable about the car I purchased and helped me to understand the features. I am very excited about my vehicle. Thanks for everything!!

– Brenda R.
  Millbrook, AL

11/8/17 – My salesman was very helpful and was able to assist me selecting the F-150 that would best fit my needs’. Everyone at this dealership was very friendly and helpful they also were very mindful of my time. I was very happy and impressed with the honesty and integrity that this dealership has I would highly recommend Mark to any and all my friends and family. The finance process was excellent also, the finance office also continued the high level of service I had received from my sales consultant. In the end the manager, my sales consultant and the finance manager all came out and thanked me for allowing them to help me with my purchase. They will have my business for life. what a great experience!!

– Mark D.
  Deatsville, AL

11/6/17 – We had a great overall experience and the staff was very knowledgeable. They went over everything we needed to know about our new vehicle and made us feel at home!

– Randall J.
  Deatsville, AL

11/1/17 – We found the exact vehicle that my wife wanted, and the dealership had it delivered in seemingly no time at all! Everything went great and I could not be more pleased with all of the service!

– Brandon D.
  Deatsville, AL

10/30/17 – I have bought three vehicles from this location and I will go nowhere else now. They are always very attentive and extremely helpful. They always pay attention to what I want and help me find it!

– Aaron S.
  Prattville, AL

10/23/17 – Had a very good and professional experience and was treated nice and very friendly. They did not pressure us to decide on anything, and they gave us plenty of time to decide ad figure out what we wanted. They also courteously explained all of the different features that our vehicle had to offer and explained in depth how all of the gadgets worked.

– David C.
  Billingsley, AL

10/17/17 – My salesperson was knowledgeable and answered all of my questions. The finance officer was very helpful and it was SO NICE to have an Allstate representative available to transfer my insurance coverage to my new vehicle almost instantly.

– Gladys M.
  Prattville, AL

10/10/17 – Everyone at the dealership was extremely helpful and courteous. The sales, service and parts folks were all very friendly and asked if they could help me! All of my questions were answered! I have dealt with many other … not so great… dealerships. But Long-Lewis was by far the friendliest, most courteous, and overall most professional of any dealership that I have visited.

– David W.
  Prattville, AL

9/25/17 – I very much appreciated the great service and non-aggressive nature of everyone on the sales team. All of my questions were answered very honestly. Next time I need a new car, Long-Lewis of the River Region will be my first stop!

– John A.
  Montgomery, AL

9/18/17 – Our salesperson made this experience one of the most pleasant buying experience I think we ever had making a car purchase. I was so pleased with him to the point where I sent my son to see him and he also bought a vehicle through this sales person at Long-Lewis as well. Our family LOVES Long-Lewis!!

– Craig C.
  Wetumpka, AL

8/29/17 – The sales experience was the quickest that I have ever been involved in. Time management was very efficient and well done! I walked out of Long-Lewis feeling like I had been taken care of and had all of my expectations met. Well done “Team Long-Lewis!”

– John H.
  Millbrook, AL

8/23/17 – Everyone was very friendly and helpful! The length of the process was pretty great! My family was overall pleases with the purchase experience!

– Karen T.
  Prattville, AL

8/21/17 – It is, has, and always will be a pleasure to do business with Long-Lewis! This particular visit was my third visit and vehicle purchase through Long-Lewis and they always treat me like family!

– Joseph N.
  Prattville, AL

8/2/17 – Our sales person was very helpful, knowledgeable, and courteous! The price I was given on the line was the price that I was charged! No extra or hidden fees! Everyone was extremely friendly and the whole experience was pleasant!

– Emily J.
  Toney, AL

7/26/17 – Our salesperson went above and beyond in helping us decide on our new explorer! Everything went very smoothly from beginning to end and we will for sure be coming back to Long-Lewis!

– James M.
  Deatsville, AL

7/20/17 – The purchase I made at Long-Lewis was the best and easiest car purchase I’ve ever had! This is my fifth vehicle purchase, but it was my first purchase with the people of Long-Lewis. But I will for sure use Long-Lewis in the future and refer everyone to them!

– Hannah E.
  Millbrook, AL

7/12/17 – Everything was perfect!! We purchase A LOT of vehicles for our company, and we are extremely pleased on the purchase we made form here, because this was our first enjoyable experience that we have ever had purchasing a vehicle! Our sales person was very HONEST and VERY KNOWLEDGEABLE! He made the whole experience wonderful! We can not thank Long-Lewis enough! This type of service is far and few between these days!

– Freeman Electrical Contractors Inc. 
  Valdosta, GA

7/10/17 – From beginning to end, our experience at Long-Lewis was excellent! The customer service from vehicle trade-in to the final signing on my new vehicle was all excellent. The people at Long-Lewis know how to do their job to the upmost satisfactory level. My family and myself were extremely happy with our visit ti
Long-Lewis of he River Region!

– Kelly R.
  Prattville, AL

7/6/17 – One of the best salesman I have ever worked with! He knew his equipment and was a very pleasant person who answered every question we had during this experience! He also followed up with us several times to make sure that we were happy with our new purchase. The employees there were very professional.

– Linda C.
  Montgomery, AL

7/5/17 – My salesperson was amazing and worked with me to find the car that had everything I needed and one that was in my price range. He went out of his way to answer all of my questions and address all of my concerns so that the process would be extremely smooth and worry free!

– Melanie J.
  Prattville, AL

6/29/17 – Long-Lewis has a great emphasis on customer service! All the employees were kind and made sure that my buying process was exceptional! I will recommend everyone I know to Long-Lewis!!

– Tinette B.
  Prattville, AL

6/26/17 – This was the best buying experience I have ever had and it was all due to my salesperson! He took care of every need and question I had. I have never had a salesman go as far as e did to make sure I was happy. When I picked up mmy truck he took the time to show me everything about the vehicle and how to work all of the buttons. I will never use another dealership or salesperson. I have told all of my friends how good Long-Lewis was and how they took care of me!

– Anthony F.
  Prattville, AL

6/19/17 – Our sales person was excellent! She listened to what our needs were and found us the perfect car. I absolutely love my new vehicle! I can not give Long-Lewis enough praise for the wonderful way they take care of their customers. They make you feel like “family” I will recommend them to all of my friends and family!

– Jay S.
  Prattville, AL

6/13/17 – I am very pleased with my new truck purchase! My salesperson went above and beyond to help with my buying experience! The service department did an outstanding job in making sure all of the bells and whistles worked perfectly on it! Long-Lewis is the best that there is!

– Earl G.
  Prattville, AL

6/8/17 – It was a very comfortable experience! This was the first time I purchased a vehicle from any Long-Lewis locations and I will do it again! Every employee was honest and were very up front about everything I needed to know!

– George G.
  Ramer, AL

6/5/17 – My salesperson was the absolute best! When I wasn’t positive about getting approved for a loan, he never doubted my credit one bit! He kept me motivated and had a kind heart during the whole experience! He made me feel like what I wanted in a vehicle was what was the most important during the entire process! My entire buying experience was over email until I actually went to pick up my vehicle! I will recommend this dealership to anyone in search of a new vehicle!

– Latonya L.
  Deatsville, AL

6/3/17 – Excellent – Above and beyond! When we had a problem with our 2016 F150 they were very helpful. When we got ready to purchase another vehicular, CORNELIUS LANG was the best!

– Lisa M.
  DealerRater

5/5/17 – I had a good idea of what I wanted and needed in a new vehicle. The willingness of the sales person to go out and find what I wanted on the internet–even when I changed my mind in mid-stream! He stayed in contact with me to let me know how the search was going and gave me options to check out along the way. When the final vehicle was located, it was delivered within 48 hours and I really appreciated that fact! Didn’t have to wait very long for the new vehicle and I love it!

– Henry D.
  Prattville, AL

5/4/17 – I have a long history with Long-Lewis Ford and that is because the service is outstanding. They have always treated me fairly and made me feel important as a customer. Cornelius has been a great salesman over those years who I rely on to give me a quality deal and one that I don’t have to worry about looking back on with regrets. Charlie is a fantastic owner who knows how to put a great team together. Congratulations to a great team at Long-Lewis.

– Joel J.
  Millbrook, AL

5/3/17 – I was very pleased that I was able to get a car that I wanted at a price I could afford. The wonderful team at Long Lewis wanted to sell me the car I wanted and worked on a deal to get it. I love my new car. I will recommend Long-Lewis.

– Kathleen H.
  Deatsville, AL

4/21/17 – Mr. Lang was great. He found an Explorer for me in a day and everyone was great and the process went very smooth. This is my second purchase from Long-Lewis and the service has only improved.

– Wilma K.
  Deatsville, AL

4/17/17 – Our salesman Jeff Foshee did an excellent job of showing us and letting us test drive any vehicle that we looked at and at no time did he try to pressure us into buying our vehicle. We originally looked at a used vehicle to purchase but we started looking at some of the new vehicles and drove the new Explorer we were sold on it. Everyone that we had contact with was very helpful and friendly at all times, they went above and beyond to make sure the process went well. When I get ready to purchase a new vehicle I will be back.

– Jeremy K.
  Jemison, AL

4/7/17 – Everyone at the dealership that I dealt with was very professional and more than willing to go the extra mile. Even other salespeople were helpful. Love doing business here.

– Jan H.
  Prattville, AL

4/5/17 – I inquired about purchasing knowing that it would be difficult and a challenge for them to get it financed. Charlie Wall and others spent more time and patience than I deserved to get me the truck I wanted.

– Arnold A.
  Millbrook, AL

4/4/17 – My sales person, Mr. Cornelius Lang went above and beyond making us comfortable while waiting for the vehicle and He was extremely knowledgeable about my new vehicle. We enjoyed our experience so much we sent two other customers to him, one of whom bought a new truck. Love this dealership and the staff!

– Tessia D.
  Prattville, AL

3/31/17 – The sales person we dealt with sold us our 2016 F-150 Truck. We were pleased with his personal touch and knowledge of Ford products which made this purchase an easy process. Our experience was once again very pleasant.

– James M.
  Prattville, AL

3/31/17 – Everything about my experience was perfect. Everybody that helped me was very friendly and the owner even made it a point to welcome me and make me feel welcomed. It was a very pleasant and professional experience overall.

– Cody G.
  Gardendale, AL

3/30/17 – Jerry was an outstanding salesman, was concerned with putting me in a vehicle that would meet my needs. The finance manager was able to find a rate that was lower than the low rate that I had already found. Overall great experience at Long-Lewis Ford!

– Steven T.
  Deatsville, AL

3/27/17 – Our salesman was terrific! If all customers were treated like our experience it is a Win/Win for Long-Lewis. A lot of different people spoke to us and had a smile on their face!

– Larry O.
  Montgomery, AL

3/23/17 – All individuals that I corresponded with (either by email or in person) were helpful and appeared appreciative of me as a customer. I tried to be honest with my expectations and I felt they reciprocated that same sense of honesty. The negotiations were pleasant and the final price was reasonable. There was no strong arm tactics, bait and switch, etc. that I have experienced at  other dealerships. I greatly appreciate the whole staff working with me, especially Charlie Price who provided me great information prior to my arrival at the dealership. I am more than pleased with my experience and I have no recommendations for improvement.

– David T.
  Prattville, AL

3/21/17 – One of the best salesmen I have ever worked with. He knew his equipment and was a very pleasant person who answered every question we had during this experience. He followed up several times. His name is Gerry Otero. He was very professional. I will ask for him  each time I need a new car. The dealership is very lucky to have him on staff.

– Linda C.
  Montgomery, AL

3/21/17 – We worked primarily with Gerry (in sales) and Matt (in finance).  Both were incredibly mindful of timelines and helping us financially. We never felt pressured, were given up-front information, and felt like we were doing business with friends rather than strangers. Gerry stayed late to help us transfer to the new car, and Matt worked as quickly as he could to get us home to our kids. We also appreciated the many others who worked in the building who were kind and courteous to us as well. We were pleased with the many offers (and  follow-ups) of continued service. Overall, this was the best car-buying experience we’ve had.

– Jonathan B.
  Prattville, AL

3/21/17 – John McCallister was outstanding! Quyen was thorough, fast, & helpful during the signing of the lease agreement!

– William M.
  Birmingham, AL

3/16/17 – These guys did a wonderful job. Shaq met us on the lot. He was very knowledgeable about the vehicle. Took us for a test drive. Did not rush us at all. Then the transaction was smooth and fast. The vehicle was serviced, cleaned, filled with fuel and we were on our way. This is a first class operation, top to bottom. It is the second vehicle that we have bought here. Service is also fast and friendly.

– Todd
  Cars.com

3/14/17 – Had no intention of buying the day I walked in but with the help I got and the willingness of the salesman to work with me it was a no-brainer on the buy.

– Fletcher W.
  Cars.com

3/13/17 – I received great service. John McCallister found me the truck I was looking for and made my buying a Ford Truck a reality. I felt like I received a fair price for my Ford Ranger as a trade in. I will buy another product from Long-Lewis in the future. This is the second vehicle I have purchased from your dealership in the last 5 months.

– Roger L.
  Prattville, AL

3/13/17 – The kindness of the salesman and staff and their cooperation for what I was wanting. Everything was discussed thoroughly so everyone was on the same page. My needs were met in a timely manner and couldn’t ask for a better experience.

– David C.
  Georgiana, AL

3/7/17 – My Salesman, Cornelius Lang, took very seriously my needs and showed me several vehicles that had the features I wanted. I wanted a 2016 model and they did not have the color I wanted but he searched until he found that color and went and got it at another dealer and brought it to me. He explained to me as an elder lady how to work all the new technologies. Extremely helpful.

– Ramona J.
  Millbrook, AL

3/6/17 – Extremely friendly and helpful staff… I got there at 5 o’clock in the evening when they were closing and they welcomed me in and didn’t end up leaving there at 8 o’clock after I bought the truck… not a complaint about being there late from the manager, from the sales person or from the finance person… I bought a few brand new vehicles before and this experience was the greatest I’ve ever had!! Keep up the great work Long-Lewis you just earned a customer for life!!

– Robert S.
  Montgomery, AL

3/6/17 – I was so impressed with the lack of pressure during the decision process. I was able to make decisions and talk to my spouse without being hounded. It says a lot about the sales process and that you let the vehicles speak for themselves.

– Joseph W.
  Prattville, AL

3/3/17 – I appreciated the fact that from the salesman, to the financial manager, all the way to the president not only came over and introduced themselves but also worked on making payments work for us.

– Kevin C.
  Prattville, AL

3/2/17 – I purchased a 2014 Ford Focus on February 25, 2017. My experience with Long-Lewis Ford was exceptional. From the moment I came into the dealership until I left with my new car I was treated with the utmost respect and I would recommend your dealership to everyone. I want to thank your staff for being so friendly to me. They answered all of my questions, never making me feel I was being rushed or hurried. Thank you!!!!

– Cynthia B.
  Cars.com

3/2/17 – I purchased a 2015 Jeep Grand Cherokee. We had a very pleasant experience as usually! Charlie Price was wonderful to work with and it was a very quick and hassle free car buying experience!

– Kasi W.
  Cars.com

3/1/17 – Jason, Chris and Allen were great. Everyone was so helpful. I have had my little hatchback for just a few days. I am really enjoying it. The gentlemen at Long-Lewis make car buying a joy. You don’t find that at most dealerships. They did not pressure me and even understood my situation. They worked with me to put me in my brand new Mirage hatchback as soon as possible. Love my little car. Can already tell I am getting great mileage. Thank you Jason, Chris and anyone I may have forgotten to mention. Went by the other day just to ask a few questions, and Chris came out to the car and showed me what to do … he had already done that but at my age, you forget sometimes! LOL. Even put my tag on for me. Thank you again for everything. God Bless.

– Vicki P.
  Cars.com

2/28/17 – Very good customer service and excellent deal. I will buy my next vehicle with them again.

– Kenneth K.
  Cars.com

2/24/17 – My salesman, Gerry Otero, was very friendly, and treated me more like family than just a potential customer. He and the management team bent over backwards to try and find an F250 somewhere in the region with the exact combination of options I was looking for. In the end, I wound-up going with one they had on the lot the whole time and I felt bad for putting them through all the un-necessary trouble. I apologized, but they wouldn’t hear of it, and repeatedly assured me that it was no trouble, and all that mattered was for me to be happy with the final choice. I have been extremely happy with my choice so far. Thanks to Gerry, and his manager Charlie, for all their help.

– James W.
  Deatsville, AL

2/24/17 – Tina did a wonderful job finding us a car within our price range that we love! She was so nice and helpful! LL will definitely be the place we go to buy our vehicles from here out.

– Destiny H.
  Prattville, AL

2/24/17 – Very good experience. Saw salesman Charlie the one the I got my 2016 F 150 from he remembered my name and what I got. Very nice people. Vickie the young lady that works in service was a joy to deal with Everyone at dealership is southern friendly .Have a overall good experience. I will go back.

– Donald O.
  Prattville, AL

2/23/17 – I purchased a 2017 Escape. I had a great experience. My salesman, Gerry, was very helpful as was the finance manager, Matthew. Everything was explained to me to my satisfaction. This is the second vehicle I’ve purchased from Long Lewis. I recommend them to my friends looking for a vehicle.

– Cynthia H.
  Birmingham,  AL

2/23/17 – 2017 Ford Explorer Sport. The service was great I love my new car. Yes the Staff was very helpful and very friendly including the service department.

– Meghan D.
  Millbrook, AL

2/21/17 – The detail cleaning on the vehicle was not done very well (there were still some items from the previous owner in the car when we picked it up), but everything else was wonderful.

– Crystal W.
  Montgomery, AL

2/17/17 – Totally satisfied with Long-Lewis Ford. I am happy with my F150 limited. A failure of the passenger seat that took 12 days to solve was disappointing. No fault of the dealership, ford could not supply the part. It’s an impressive vehicle that I expect to provide years of satisfying service.

– Jonathan D.
  Prattville, AL

2/17/17 – Chris the sales rep was great, I came to the dealership and told him what I wanted. He didn’t hassle me to look at something else, he showed me exactly what I wanted, the test drive was very thorough as well. I was there less than 30 minutes, decided on what I wanted and returned the next day and bought the car. I’m in customer service myself and would hire him without hesitation.

– Michael W.
  Prattville, AL

SERVICE REVIEWS

8/31/20 – Quick Lane on-duty manager was super courteous and anxious to help in any way he could. Great job on the oil change and tire rotation. THANK YOU! Long-Lewis Service personnel are always friendly, courteous, knowledgeable and the work performed is always done to perfection.

– Roger P.
  Deatsville, AL

8/24/20 – I just showed up with no appointment and was in a time crunch, Noah greeted me with a smile and never skipped a beat! He had me finished up quickly and on the road! I’m always grateful for good service!

– Brandon H.
  Prattville, AL

8/24/20 – Long-Lewis Ford of the River Region has the best Service Dept and personnel around. I got the best service on my vehicle because the techs are competent and knowledgeable and take the time to explain every detail. I always have a good experience when I bring my vehicle in for Service.

– Jacqueline F.
  Prattville, AL

8/14/20 – Under the circumstances with having a short staff, the team did very well! And with a powerful leader like Mr. Derek Johnson, this team will exceed higher standards.

– Kevin R.
  Deatsville, AL

8/12/20 – Once again I received excellent service and courtesy during my visit, but then it is something I have grown to expect when I visit Long-Lewis River Region. I know my vehicle is being serviced by technicians who are familiar with Ford vehicles and that gives me peace of mind. As I was leaving the service manager took a moment to say “we appreciate your business.” Little things make the difference.

– Ronnie L.
  Prrattville, AL

8/11/20 – I was from out of town and stuck. Service manager took computer and diagnosed problem himself. He located parts and got it fixed in less than 4 hours. They gave me a ride to where I was staying and delivered my truck to me when fixed. They totally saved my vacation and will definitely get my future business as I am moving to the area. I am very grateful.

– James H.
  Proctorville, OH

8/10/20 – I was stuck right in front of the dealership and they took me right in. Then they did everything they could to keep my repairs as low as possible.

– Jay S.
  Prattville, AL

8/10/20 – Even in these times I was treated very well. The service was fast and the staff was very friendly. Keep up the great work. I was greeted when I arrived plus they were on time. I was in and out in 40 minutes. Great service.

– Ricky M.
  Millbrook, AL

8/6/20 – Every single time I come in for service I’m greeted with a smile and stellar customer service from everyone. Great employee work environment!

– Harvey C.
  Deatsville, AL

8/3/20 – Service was handled professionally, timely and staff was courteous. Would highly recommend to anyone requiring vehicle service.

– Michael W.
  Prattville, AL

7/20/20 – The service manager attended to me promptly and took care of me immediately. The young technician who worked on my my vehicle was attentive and quite professional in performing is tasks. Honestly, I was impressed!

– Maurice G.
  Prattville, AL

7/15/20 – I always have had a good experience with Long-Lewis Ford of the River Region! In this particular case, I was able to call, make an appointment, drop my car off, and it was our in an hour and a half! On time, on point, and exactly what I expected upon picking up my car!

– Jessie N.
  Prattville, AL

7/15/20 – They kept me informed. I did not have an apt. but they were able to get my service done. They informed me that I needed brakes done. Service apt. went very well.

– David S.
  Millbrook, AL

7/15/20 – The  tech changed the oil and I asked him to check the tires and he found a nail in one of the tires and fixed it. Someone even brought me a water since I was in my car while he was working on the car.

– Patricia H.
  Prattville, AL

7/6/20 – Customer service is very important to me and I appreciate the Great Customer Service I received at Prattville’s Long-Lewis Ford dealership.

– Patricia T.
  Selma, AL

7/1/20 – Noah makes all the difference when I come in to the Quick Lane. The techs are very professional and I know I’m going to be taken care of.

– Matthew C.
  Prattville, AL

6/26/20 – Noah questioned as to what I needed. Told me he would call when ready. He called I picked up my vehicle and paperwork was all in order. I didn’t have to wait. A pleasant experience. Pleased that compliance with COVID precautions were observed.

– Charles J.
  Deatsville, AL

6/26/20 – Everything went great… Thank you Ford motor company and Long-Lewis Ford for appreciating the essential worker.

– Johnny M.
  Wetumpka, AL

6/25/20 – My experience getting the oil changed at Long-Lewis was very easy. I arrived at my appointment time and my car was taken in immediately. I was in and out in a short time. Everyone was very friendly.

– Martha G.
  Montgomery, AL

6/24/20 – The employees did excellent work on my truck and got me in and out very quickly. The employees also were very friendly, even though they were short on staff.

– Joseph V.
  Montgomery, AL

6/19/20 – Noah is an excellent service representative! He is so helpful and efficient. He has the best customer service of any representative we have had at Long-Lewis and at any Ford service center in a long time.

– Kasi W.
  Prattville, AL

6/18/20 – Everyone was very understanding of my situation and worked very fast too get my new battery In my car as soon as possible. I was able too get too my appointment on time.

– Helen K.
  Millbrook, AL

6/17/20 – They got us in and did what we were there for in a timely manner. Also my husband is handicap and they made it easy for us to get him in the waiting area and that is so much appreciated.

– Dianne R.
  Wetumpka, AL

6/15/20 – Noah was the most pleasant, helpful, and knowledgeable employee I have encountered at this service center.

– Jackie S.
  Prattville, AL

6/15/20 – Customer service was outstanding. Also excellent communication before, during, and after the service.

– Clay C.
  Prattville, AL

6/15/20 – Attentive staff & great service visit… took care of everything I asked to be done.

– Paul H.
  Prattville, AL

6/12/20 – My wife came in for the service. She was so happy she didn’t have to get out of the car. She said nothing needed to be improved.

– James F.
  Prattville, AL

6/11/20 – Outstanding service. I had forgotten to make a separate appointment for a recall but the staff took care of me shortly after my oil change.

– Robert P.
  Deatsville, AL

6/8/20 – Your employees are friendly and professional. Your car is serviced promptly. However, my glove compartment is always torn out in order to upcharge me and sell me a filter. I DON’T like that! I have money and important papers in there. And it is never put back correctly. It always falls completely out and has to be reinstalled. That is SO frustrating!

– Carmen H.
  Deatsville, AL

6/5/20 – The service department was very helpful and provided a loaner vehicle of the same model while mine was in service for three days.

– James M.
  Prattville, AL

6/4/20 – I was in and out of there quickly and they had me right at my appointment time. They explained everything they needed to do, etc.

– Richard B.
  Deatsville, AL

5/29/20 – Amazing experience. Appointment was at 8 I was pulled in and on the lift by 8:01. No high pressure to buy extra products just honest information and the ability to make my own decision.

– Mazzan M.
  Prattville, AL

5/25/20 – They quickly rotated my tires in less than 15 minutes. They also gave me military discount, which came out to $13 total.

– James M.
  Prattville, AL

5/20/20 – The serviceman greeted us with a warm, friendly smile and was very professional and confident. He then discussed our oil change and tire rotation very thoroughly. We proceeded to the oil change lane and work began immediately and with ease. As we were waiting, he inquired whether we would like any water or anything and we said we were ok and he asked in a very sincere and respectful way. The work was done and then he asked if he could remove the sticker and I gladly said he could and was having difficulty so I removed it. A new sticker was given to me. He saw that I was ready to pay and immediately came to get my credit card and took care of the bill and I signed and he gave me my copy. This was all accomplished very quickly as well as the tire rotation. Thank you for such an outstanding experience!!

– Sam C.
  Prattville, AL

5/15/20 – Noah, knows customer service! The guy informed me of every step in my vehicle’s status (from time started until finished) It was a very pleasant experience!

– Sam C.
  Prattville, AL

5/13/20 – Good service, attention to my communications, get what is ask for with no update pressure. Service experiences have been good. Sales experiences have been good. All around glad they are here local.

– Jerry W.
  Deatsville, AL

5/11/20 – Charla made sure that my vehicle was serviced at my scheduled appointment time. She explained everything and answered all my questions thoroughly. She is definitely an asset and I will continue to bring my vehicle to this location because of her attentiveness to detail.

– Eric D.
  Prattville, AL

5/11/20 – The recall repair took far less time than I had expected. I have no suggestions on how this service call could have been improved.

– Alvin W.
  Prattville, AL

5/1/20 – Everything went well! I always receive amazing customer service from the moment I’m approached til the end of my time there. Staff is very friendly and accommodating and all the guys are pleasant. I’ve recommended quite a few of my closest friends and they have all got vehicles from you guys! Keep up the good work!

– Harvey C.
  Deatsville, AL

5/1/20 – Arrived early for my appointment & the guys took me right in & went to work promptly on my truck & handled all the paperwork thru my Ford Pass rewards. Did a full works package with a tire repair.

– Timothy G.
  Prattville, AL

4/29/20 – I was very happy with the service I received and information and patience extended to me (I don’t know much about cars except how to put gas in them and drive.) The service representative was very respectful and courteous and explained the process to me.

– Nancy M.
  Millbrook, AL

4/27/20 – My encounter with Long-Lewis Ford was pleasant and all the employees were awesome. Thank you for making my appointment a pleasant one.

– Angela B.
  Montgomery, AL

4/27/20 – Everyone was so nice, I was greeted with smiling faces, I will definitely use them again.

– Julie G.
  Wetumpka, AL

4/22/20 – As always the service is the best. I use Long-Lewis of the River Region for both my truck and my wife’s Escape. Quick and friendly, it’s the best. No improvements could make it better, unless it was free.

– Leonard B.
  Prattville, AL

4/20/20 – Just stayed in my truck while service was completed. Service personnel where very friendly and done their job very well. Even change a filter that I had no idea that my truck has. Oil change and tires rotated, and filters. Thank you for your excellent work..see you in about 5000 miles again.

– Donald J.
  Deatsville, AL

4/10/20 – As always the service at Long-Lewis Ford Quick Lane is top notch. In and out without any problems. I take my F150 and the wives Escape to get service there. Great Service!

– Leonard B.
  Prattville, AL

4/9/20 – Superior service. The pick up and return service in the midst of this COVID-19 public health emergency was superb; great customer service. Pick up on schedule, returned promptly when done. Representatives were courteous, professional, friendly and exercised appropriate cautions from a health standpoint. Really impressive.

– Brian M.
  Prattville, AL

4/9/20 – I was very happy with my oil change and tire rotation. The staff was very friendly and professional. I can’t remember the name of my service provider, but he was conversational and got right to me when I got there.

– Dennis L.
  Prattville, AL

4/9/20 – Easiest and quickest ever having been there several times. Some times timing is everything. Drop in or schedule your service. So far the drive -up was the easiest.

– Tommy H.
  Wetumpka, AL

3/30/20 – Had to sit in the car due to the Coronavirus but Cameron made it an enjoyable experience. He was quick and extremely professional in servicing my car.

– Carol P.
  Prattville, AL

3/30/20 – I can’t think of anything that could have been better. I felt very well cared for and confident while driving my car. Thank you.

– Sue S.
  Prattville, AL

3/23/20 – The service manager met me as soon as I pulled up and my service was completed I a timely manner. Additionally I wanted to use my points however he could not access his portal account for me to do so and gave me a discount in lieu of. That was pretty awesome and thoughtful.

– Kelly R.
  Deatsville, AL

3/16/20 – The customer service in the service department was amazing. They took care of my vehicle the right way and in a timely manner.

– Kevin J.
  Raeford, NC

3/9/20 – It all went well. No complaints from me. Kaylan is an awesome service advisor! She gave me feedback on when my car was ready and all together just a wonderful experience.

– Amber D.
  Wetumpka, AL

3/2/20 – Everything went like clockwork. They got me in and took care of the recall service fast and got me home quicker.

– Audie S.
  Wetumpka, AL

3/2/20 – I had an 8:00 appointment they got me right in they took care of everything I needed and I was out before an hour was up!

– Elizabeth C.
  Bessemer, AL

3/2/20 – The concern and attention that customers receive is great! They seem to do a thorough check on everything! Very customer focused!

– Vivian T.
  Georgiana, AL

3/2/20 – Noah was fantastic. His no surprise approach to the maintenance my truck both needed and would benefit from was clear, concise, and informative.

– Kelly R.
  Lawley, AL

3/2/20 – Signed up by phone. Appointment occurred the same week. Oil change, tire rotation, and new air filters … In and out in less than an hour.

– Simon M.
  Prattville, AL

2/21/20 – I had a great experience, no complaints, everyone was very nice, courteous, and professional. I could not suggest any changes. Thank you and have a great day!

– Susan V.
  Wetumpka, AL

2/17/20 – The technician took the effort to replace all dirty filters and to rotate the tires. He consulted me on each step and kept me completely informed. I could not have asked for better service.

– Alvin W.
  Prattville, AL

2/12/20 – The service writer had my truck in and was having my truck serviced in a very short time. They took care of all my problems and I was out the door.

– James C.
  Millbrook, AL

2/10/20 – Please give those guys free lunch! A pay raise, something! They are always so nice and dealing with multiple people, multi tasking and making sure everyone feels welcomed!

– Isaac B.
  Prattville, AL

2/6/20 – The service team meticulously worked my issue for 4 months, and ensured that I was taken care of in every way, shape, and form. The team also provided me with continuous updates as they troubleshooted my issues and provided me with feedback when requested. The service was provided in an easy, friendly, and professional manner!

– Wesley P.
  Deatsville, AL

2/3/20 – I don’t recall the young mans name that helped us but he was extremely courteous and got us taken care of quickly. The quality of customer service he provided was very much appreciated and is what brings customers back.

– Robert H.
  Deatsville, AL

2/3/20 – This was the first time I was there in over a year due bad service but new owners and now run correctly I will be back.

– Lawrence S.
  Prattville, AL

1/31/20 – Service people were friendly, was taken at my appointment time and the maintenance was done in a short time. I had no problems, thanks!

– Thomas B.
  Millbrook, AL

1/30/20 – The person I dealt with is a plus to your quick lane service. Ha was courteous, took the time to ask what I needed and listened. He brought to my attention of filters that needed attention and explained where they were located and what they do. I was 100 % satisfied with the care and response I got. Keep up the good work and hold on to valuable employees.

– Bennu M.
  Deatsville, AL

1/25/20 – Service was performed in a timely manner and customer service was even better.

– Johnny B.
  Prattville, AL

10/18/19 – I have not had to deal with automobile issues but my husband passed away and I realized that I had to take over the maintenance of my car. I called Long-Lewis Ford where I bought the car and was very pleased with the customer service representative I was connected to. He answered my questions and recommended I bring the car in for service and maintenance and I felt that I was dealing with someone who was honest and had my best interest at heart. The person I spoke with was not in when I brought my car but the person who helped me stepped right in and gave me the same feeling. I will use them in the future.

– Nancy M.
  Millbrook, AL

10/8/19 – I had no appointment set up but was greeted in no time…..timely and rewarding customer service I was in and out in no time!! I will only bring my car to you guys!! Stellar customer service!

– Harvey C.
  Prattville, AL

10/3/19 – The service was prompt, I got exactly what I needed and was on my way back home to study for a big test the next day.

– Yolanda J.
  Millbrook, AL

10/2/19 – Service manager Sam Laster is doing a great job with this department. As a former service manager, I appreciate his good attitude and drive to ensure customer satisfaction.

– Richard R.
  Deatsville, AL

9/27/19 – We called on our way from Illinois to Florida to get an oil change, Jesse Sconyers was great. He was very helpful and pleasant to deal with.

– Kenneth G.
  Fredericksburg, IN

9/26/19 – The team at the Quick Lane in Prattville are absolutely awesome. Fast, courteous and professional. A big shout out to Bobby, Jessie and the technician who did my oil change. Keep up the good work.

– Thomas L.
  Elmore, AL

9/20/19 – My experience with Long-Lewis Ford in Prattville was very pleasant. The work was done on time and done well. Everyone I came into contact was very friendly and helpful. I felt welcome there.

– Martha G.
  Prattville, AL

9/16/19 – Check-in went quick and easy and the service was completed before expected. Not much room for improvement.

– Christina R.
  Prattville, AL

8/22/19 – My wife was stranded because the car overheated. Long-Lewis came and picked her up and took her home after she had the car towed in to the shop. It was fixed the next day. They came to the house and picked her up again so she could drive it home. Great experience!

– Lawrence J.
  Prattville, AL

8/14/19 – No improvements needed. Service was excellent. The staff friendly and helpful. The service was done in a timely manner. I have no complaints.

– Kathleen B.
  Prattville, AL

8/9/19 – I was told exactly what was being done and how long it would take. I appreciate being informed of the progress in my service. Good experience!

– Tony G.
  Montgomery, AL

8/9/19 – Had to wait about a little less than an hour — fantastic when you consider I was a drive-up with no appointment! The young gent running the show (I forgot his name — hat, curly hair) was a real pro, very personable, polite, etc. The tech was also personable and polite. Overall, a great service from nice folks.

– Ralph R.
  Prattville, AL

8/9/19 – The maintenance work, on my truck, was done in a timely manner. The young man in charge communicated very well with me. They replaced my battery and showed me the test results. The work was completed and am very satisfied. I’ll always use Long-Lewis in Prattville, AL. They are the only people that will touch my truck. FORD TOUGH!!

– Faires A.
  Montgomery, AL

8/7/19 – I scheduled a appointment for a oil change with Demetrius and my appointment started on time, took less than 30 minutes and he was professional and most important NOT pushy or forceful in telling me additional things that needed to be handled on my next scheduled oil change.

– Janecia B.
  Marbury, AL

8/7/19 – I set up the appointment on line. They called and confirmed it. I got there at the appointment time. They took the truck while I waited and less than an hour later I had new oil, filters and rotated tires. I guess you could say they just did their job but there were no hassles and service was efficient. That’s good enough for me.

– Carel T.
  Deatsville, AL

8/5/19 – Didn’t have an appointment, but they were able to get me right in and out the door quickly for a regular service. Much better than the last time. Questioned the service rep as to how long it would take and he was spot on. Actually beat his estimate by 5 min. Great job. And satisfied with the work.

– Chad E.
  Prattville, AL

8/5/19 – Vehicle was taken in at appointment time and service was completed within the estimated time period. The staff was very knowledgeable and courteous. Would highly recommend to friends and family.

– Michael W.
  Prattville, AL

7/29/19 – Service was prompt and efficient as always. Staff is friendly and knowledgeable. It was a hot day and I was offered water several times. I always feel like my vehicle is being well taken care of, which is why I use Long-Lewis Ford’s Quick Lane for my vehicle’s maintenance.

– Melissa R.
  Prattville, AL

7/19/19 – Customer service rep was fantastic. She got my truck in for the recall in record time and called as soon as it was available for pick up. No problems at all!!

– Scotty G.
  Prattville, AL

7/12/19 – I was early and a young man came to the vehicle and directed me to the service lounge. I was comfortable and waited while my truck was serviced. Good job done by all.

– Arthur P.
  Millbrook, AL

7/12/19 – Did not have an appointment but they worked me in. Told me it would be about 20 minutes so I waited in the very clean waiting area. Once finished I noticed that they had forgot to do the tire rotation once I told them about it they said no problem and they finished that right away. The team members I had contact with on this day were very professional and were really concerned about me as a customer. Good stuff.

– Stephen W.
  Prattville, AL

7/10/19 – Overall, I have found Long-Lewis Ford of River Region to be easy to deal with. I purchased one vehicle several years ago and now have leased an Explorer. There were a few hiccups but they were taken care of quickly. I love my new 2019 Explorer. I have found their service department always ready to answer any questions I may have. I give them 5 stars.

– Janice S.
  Millbrook, AL

6/20/19 – Tire crew was amazing. We hate having to have repairs made, but love the service and friendly smiles.

– Edd S.
  Elmore, AL

6/17/19 – Each of the Long-Lewis employees we had contact with were very courteous and made us feel our business was important and appreciated. Recommend they make no changes.

– Robert L.
  Prattville, AL

6/14/19 – Got me in fast and communicated with me. Took a little longer than expected but overall good service.

– Frederick S.
  Wetumpka, AL

6/13/19 – They listened to what my problem was and found a solution that got the AC back working properly again.

– Earl I.
  Prattville, AL

6/10/19 – Drove in, without reservation. I was accommodated quickly, given a bay, asked to wait inside. I asked for lube, oil, filter, and check for leaks.

– Mark L.
  Helena, AL

5/31/19 – I have used Quick Lane since moving to Millbrook almost 2 years ago. They are fast, professional, and courteous. I never worry about the quality of service.

– Dennis M.
  Millbrook, AL

5/17/19 – Great service and customer reps. Job done right the first time and delivered on time…that’s what I expect from Ford and one of the reasons I bought my Edge. Thanks!

– Peter I.
  Prattville, AL

5/6/19 – The attendant was courteous and took my car back quickly. He came to get me when my car was ready, which was only about 20 minutes.

– Ann Marie F.
  Millbrook, AL

5/3/19 – Excellent customer service and superb attention to detail and work done to my truck, far surpassed my expectations.

– Gregory D.
  Pensacola, FL

5/3/19 – Very fast service. Everyone was professional and helpful. I have always had my truck serviced at Long-Lewis.

– Douglas R.
  Prattville, AL

4/29/19 – The scheduling of my appointment and promptness of my car being serviced was very fast and easy.

– Elliott G.
  Montgomery, AL

4/11/19 – I needed my new rims put on the car. They’re show car rims and the crew treated my car and rims with professionalism. With service like that, it would be difficult to improve. Well done, folks!

– Glenn H.
  Prattville, AL

3/18/19 – Long-Lewis River Region Ford works to make your experience painless. They go out of their way to make sure you are taken care of.

– Jamie B.
  Prattville, AL

3/15/19 – Very good service. Long-Lewis in Prattville always does a good job. Hope this helps you to make your decision.

– Michael H.
  Letohatchee, AL

3/11/19 – I was very pleased with the time it took. It only took about an hour to install my new tires. The tech service people are very professional.

– Herbert L.
  Deatsville, AL

2/14/19 – Stivers in Montgomery, I’ve had some not so amazing experiences, but it’s been a while, so who knows what it’s like now.. The actual Quick Lane at Stivers has always been really good to me but the actual service department… A little to be desired, but Long Lewis in Prattville has been amazing every visit. I have Service Technician Casey work on my vehicle and he does an immaculate job every time. I’ve always had a good experience at the Prattville Ford Dealership.

– Adam B.
  Montgomery, AL

2/14/19 – Went in initially for an oil change and check on replacing a tire rim damaged earlier in a tire balance. Oil change went quickly and was called 2 days later that my rim had arrived. Went back in and got the rim replaced as well as taking care of a recall item. Everything again went quickly and professionally. This dealership has been in my area for just over a year. I am very pleased with the service I’ve received there as well as the professionalism of their staff and technicians. I was greeted each time by the service manager and was well taken care of during my waits. The waiting area was immaculate and stocked with various beverages and snacks. Great team for our city.

– George I.
  Prattville, AL

2/8/19 – I drive 1000 miles a week so I am in for service regularly. All of the staff are awesome! Chris, in particular, is always super fast, friendly, and informative.

– Nathan W.
  Prattville, AL

2/4/19 – I have had bad experiences with this dealership in the service area in the past. But they have basically new hired the entire service department and now from this last visit, is much much better. I talked with Andy , the new supervisor, and he assured me that would be better and it was. Thanks, Andy!

– Clifford D.
  Montgomery, AL

1/30/19 – Long-Lewis Ford was wonderful! They kept me informed of the repairs my car needed and fixed them in a timely fashion. I am very pleased with Vicki and her team!

– Ami L.
  Prattville, AL

1/21/19 – I was advised as to the needs of my car and how long it would to accomplish. I agreed and the car was returned at the time promised. I was well pleased.

– Oscar T.
  Prattville, AL

12/20/18 – Fast and friendly. I scheduled an appointment, they got to my vehicle on time, and finished up quickly. It nice to be to get my vehicle service right here in Prattville.

– Mark H.
  Prattville, AL

12/10/18 – The service was excellent. Everyone was kind, polite, and accommodating. One suggestion for making great service even better is to find a way to have a service advisor or other representative greet the customer immediately. It would eliminate the possibility of confusion for who the customer should approach. I came at a very busy time, and I was pleased with the service, but I did have to ask for someone to speak with before leaving my vehicle.

– Douglas J.
  Plattsmouth, NE

11/29/18 – Everyone was courteous and professional, enjoyed my one trip to the service department, will use again without hesitation as needed.

– Terry F.
  Deatsville, AL

11/12/18 – I always have a good experience with the service department at this facility.. The Service Department people are Friendly, Knowledgeable, and very helpful when it comes to servicing my vehicle… I have never had a bad visit..

– Jacqueline F.
  Prattville, AL

11/12/18 – Being able to make a same day appointment for oil change and tire rotation is definitely very much appreciated. Quick Lane staff did a good job completing the work in a timely manner.

– Holly C.
  Prattville, AL

11/9/18 – Service was great. That is why I have them change my oil and service my cars. I think you need to remove the love part in your survey, this is a relation ship between a man and his wife or family.

– William S.
  Deatsville, AL

10/8/18 – I was very pleased with the service department at Long-Lewis! My vehicle was taken care of and the oil was changed in a very timely manner!

– Patricia W.
  Prattville, AL

10/4/18 – Nothing about my experience with the service department could be improved! They were all very nice and took care of my vehicles problems. They are by far the best dealership in the Prattville area.

– Donald O.
  Prattville, AL

9/3/18 – All of the employees were very helpful and the waiting area was extremely comfortable! Thank you Long-Lewis of the River Region for such amazing service!!!

– George B.
  Prattville, AL

8/28/18 – I truly enjoyed my experience at Long-Lewis of the River Region! They have a professional staff who are very knowledgeable and every time I go there, I never have any problems! The employees are always very kind and courteous!

– Williams S.
  Prattville, AL

8/27/18 – Long-Lewis of the River Region is in a convenient location for me! You can schedule your appointment online which was quick & easy plus they called back to confirm my appointment very quickly! When I arrived at the Service Department someone was right there to greet me & they immediately got my vehicle in to start the oil change! I also had my tires rotated & the work was done in a timely manner! It was a very pleasant experience as far as oil changes go! They also have a very nice waiting area if you’re waiting on your vehicle to get done!

– Ann F.
  Millbrook, AL

8/10/18 – The service was done very fast which was greatly appreciated! and I love the option of being able to stay in my vehicle during the servicing! Thank you Long-Lewis for another great experience!!!

– Yolanda J.
  Prattville, AL

8/6/18 – I dropped in without an appointment and they got me in and out very quick and easy! I was very impressed with the service department and the quick lane.

– Beth C.
  Lowndesboro, AL

8/2/18 – Excellent customer service!! They are courteous, professional service technicians. & a clean/quiet waiting area with snacks provided to the customers!

– Christopher H.
  Wetumpka, AL

7/25/18 –  The staff at Long-Lewis are great people who genuinely care about you! Everything was done in a timely manner and they take nice care of you while you wait!!!

– Freddie O.
  Prattville, AL

7/10/18 – I had a great experience with the service department! I had a very short wait and while I was waiting I was offered drinks and snacks!!! GREAT SERVICE, thank you so much!!

– Jill M.
  Prattville, AL

6/29/18 – The overall attitude of all of the sales team and service department was very much so an attitude of the customer comes first!!!

– Truman B.
  Prattville, AL

6/18/18 – Really easy to get an appointment, prompt service when I arrived for my appointment. Checked what I asked to be checked and showed me the dirty air filters so that I could decide to change them or not. Service was completed quickly and efficiently.

– Dennis M.
  Millbrook, AL.

6/7/18 – Professional, courteous service from both the techs and the supervisor. Long-Lewis offers fast and friendly service, very thorough staff, clean shop environment, staff very knowledgeable.!

– James H.
  Millbook, AL

6/6/18 – Long-Lewis has a very courteous staff. No improvements are recommend from me during this visit!!

– Dennis J.
  Deatsville, AL

5/28/18 – This was my first experience with Quick Lane and it was very good.Very friendly and helpful staff.

– Gladys M.
  Prattville, AL

5/1/18 – I got my car in at appointed time, the waiting area was very comfortable,and the service was extremely quick.

– Ava C.
  Prattville, AL

4/18/18 – I was very impressed with the high quality of service I received they were helpful and friendly took care of the recall I had very fast. All of the staff were helpful they also went over my vehicle to make sure there nothing else that would need any attention the facility was clean and provided an atmosphere that made the entire experience very enjoyable. Long Lewis of the River region really goes above and beyond they have earned my business for life. I highly recommend them to everyone.

– Mark D.
  Prattville, AL

4/9/18 – Everyone at Long-Lewis of the River Region is professional, courteous, and knowledgeable. It is always an enjoyable experience to shop and receive service work. The facility is new and well designed. The customer waiting area is comfortable and well stocked with drinks and snacks. We have purchased four vehicles here and will continue to shop here first! We love Long-Lewis of the River Region!

– Kevin M.
  Billingsley, AL.

3/30/18 – You can get your car in and out easily at the Quick Lane service, and getting regular service scheduled is also a snap. The service manager called to ensure everything was satisfactory on my visit. I’m glad to call them my service department.

– Kathlen H.
  Deatsville, AL

3/28/18 – Quick and very knowledgeable staff. in and out in less than 30 minutes. I can not thank Long-Lewis enough for how they helped me in such a short amount of time!

– Tony F.
  Prattville, AL

3/21/18 – The waiting area is very comfortable and well stocked with refreshments and snacks. Waiting for service was in a relaxing atmosphere. Long-Lewis is a team of professionals providing service, and if you have to wait, you are certain to be waiting in a VERY comfortable environment with a group of people that will treat you like family!!

– Edward P.
  Lapine, AL

3/16/18 – The Long-Lewis employees are always very friendly! They have such great customer service and just overall outstanding people skills!

– Jospeh O.
  Elmore, AL

3/12/18 – Our service at Long Lewis Has been great! The price of my trucks oil change and the customer service is wonderful.

– Kathy M.
  Elmore, AL.

1/15/18 – Your service representative came to my vehicle and he said “I realize you are a little early, but we can take you”. I was allowed to pay at the service station there. Over all it was a great experience.I will get all my oil changes done there.

– Arthur P.
  Millbrook, AL

1/14/18 – First time in a Long-Lewis service atmosphere! But they made me feel at home with fresh coffee and a good atmosphere! Long-Lewis Ford has always been known for great customer service!

Lawrence S.
  Prattville, AL

1/8/18 – Long-Lewis was prompt, professional, courteous, Overall great experience. There is nothing to improve from Long-Lewis based on this experience.

– Jeffrey R.
  Montgomery, AL

12/29/17 – Wait time was excellent and customer service was great.! Will recommend Long-Lewis to service to people who need it!

– Ryan R.
  Montgomery, AL

12/18/17 – From the lady that answered the phone all the way to Vicki (in service) keeping me updated through the process everything went well. I didn’t expect it to go as well or be as smooth of a process as it was. Anytime this vehicle needs repairs or maintenance I will take it back to Vicki and Peyton at Long-Lewis of the River Region!!.

– Joe C.
  Clanton, AL

12/11/17 – The team was great, performing and oil change, tire rotation, and tire alignment in a reasonable amount of time, took care to explain the results of the multi-point inspection, and got me in and out quickly.

– Damon S.
  Montgomery, AL

12/1/17 – Very friendly when I called to make appointment the adviser met me outside to show me where to come being my first time. Nothing to improve on great experience compared to other dealerships I’ve used.

– Kimberly R.
  Montgomery, AL

11/8/17 – No hassle!!! honored the warranty and fixed the problem. Will definitely go back with any more work done. the service department did an excellent taking care of my needs and followed up with me on the status.

– Charles H.
  Prattville, AL

10/16/17 – I brought my car in because the service engine light came on (car is little over a yr old). I was in and out with the problem being resolved in less than an hour. Very pleased with the service department!

– Amber E.
  Prattville, AL

9/29/17 – We have a busy schedule and it’s great when you can drop your car off and you trust what is being done! Great service!!

– Donna W.
  Deatsville, AL

9/5/17 – Overall, it was such a wonderful experience! I will be going back and I will also recommend Long-Lewis to my family and friends!

– Carmen H.
  Deatsville, AL

8/25/17 – Everyone is always so helpful and professional! I never have to typically it in the waiting area long!

– Stacey C.
  Montgomery, AL

8/21/17 – The staff went out of their way to answer all of my questions and also showed me how to sync my phone to my vehicle, which really is not a big deal, but they took time out of their busy work schedule to help me when they didn’t have to! Wonderful people here!!

– Kathy M.
  Thorsby, AL

8/14/17 – Amazing people in an amazing atmosphere! Everything was handled in a timely manner and was very accurate! EXCELLENT customer service! Thank you Long-Lewis!

– Ashley O.
  Montgomery, AL

7/28/18 – The employees were very friendly and explained what they had to do to my vehicle and they got me in and out quickly. Continue with this kind of service and my loyalty and business will ALWAYS stay with Long-Lewis!!!

– Vivian T.
  Georgiana, AL

7/27/17 – The staff was very friendly and gave my appointment top priority! When I arrived for my appointment, I was approached instantly by a staffer asking if he could assist me. That alone made that visit very comfortable! I will continue being a customer of Long-Lewis!

– John C.
  Prattville, AL

7/25/17 – We have always been very pleased with our association to the Long-Lewis group and are happy to have them in the River Region. We needed a ride home when our car was put in the shop and Long-Lewis obliged and we were very please with the promptness that they got us in a vehicle and dropped us off at our home, then they PICKED US UP when our vehicle was ready! Very very pleased with the service at Long-Lewis of the River Region!

– Robert L.
  Prattville, AL

7/21/17 – The service on my vehicle was done right away and the service adviser and all the staff the I encountered were very professional and friendly.!

– David L.
  Wetumpka, AL

6/19/17 – I cannot even begin to describe how impressed I was with the service team at Long-Lewis! They got m vehicles issues worked out quickly and we were out of there in seemingly no time at all! I can not thank Long-Lewis enough for everything that they do for their customers.

– Norean P.
  Marbury, AL

6/8/17 – The customer service at Long-Lewis is always great and customer service was very good!I always can trust Long-Lewis to get my vehicle in and out and fixed in no time!

– Bill M.
  Millbrook, AL

5/10/17 – The service manager was extremely professional and the employees were super courteous in taking me home so they could fix my car and then picked me up. I was amazed at how quickly the recall on my vehicle was fixed.

– Carl P.
  Prattville, AL

5/8/17 – Rich and the other folks at Long Lewis just bent over backwards to take care of me perfectly! From the time I walked in the door, I felt welcomed and respected. They did an EXCELLENT job of taking care of my car’s issues. Their service was fast and I was out before I knew it! I will be back!

– Janie B.
  Prattville, AL

5/5/17 – I came in the morning and did not have an appt but the staff treated me well and took care of my maintenance and recall with no delay. Great job!

– Terrance P.
  Montgomery, AL

4/21/17 – Everything went great. The hospitality from the time we got out of the truck untill we picked it up was great. We even received a phone call on the trucks progress.

– Frederick B.
  Eclectic, AL

4/25/17 – My experience was beyond acceptable! I know this review is lengthy but I was just so impressed. I had just got back from a 4 day road trip & somehow acquired a slow leak in my right front tire. I knew I was needing new tires soon but did not look forward to the inconvenience of shopping around, checking out what that particular tire distributor was going to offer such as road hazard, rotation options, convenience, financing options & the most important the customer service that comes along with maintaining my vehicle. Might I mention, my vehicle was not even purchased from this dealership! I called & requested a price on tires & was transferred to the Service Dept. A very nice, informative lady named Vickie answered the phone, asked me what I was looking for in a tire, got my tire size & within minutes, I was emailed 3 different quotes with finance information. I let her know my decision & was answered back with a phone call to set up instructions. I had mentioned to her I had a slow leak & she offered for me to stop by there on my way home & they would look at it, so I did. I pulled right into the Quick Lane service & was greeted by this young lady who was in fact, Vickie, the lady I had been conversing with, she called out to this very nice serviceman named Daryl & he suggested we put it up on the rack so he could look at my tire. There was a dark spot on my tire about the size of a silver dollar & within that spot was a chunk of rubber missing with the metal radial strips broken, he said it was unbelievable that I didn’t have a blow out. Vickie said wow, that is just something & said we really don’t want you driving on that tire & your tires will be here in the morning, so let me see what I can do. Well she went inside & next thing I know, she comes out with a offer of them giving me a loaner car & when I got off of work the next day, my new tires would all be on & ready to roll! Wow, just wow, I have never been so impressed by a dealership especially one where I hadn’t purchased my vehicle from! I give this place both thumbs up!! Thank you! A new Customer!

– Florence Eddy
  Google.com

4/10/17 – Took me right in & the time to complete my service was less than anticipated. I was also pleasantly surprised that the repair was done at the same time I brought in the car without me having to wait & return again.

– Joyce K.
  Millbrook, AL

4/3/17 – Great experience at this dealership. They really care about their customer’s. Never hesitate to recommend family & friends to use Long-Lewis Ford of the River Region.

– Charles P.
  Deatsville, AL

3/27/17 – Excellent addition to the service for our Fusion. I was in and out quickly and the new showroom looks great!

– Charles M.
  Wetumpka, AL

3/27/17 – I wish I could remember the name of the person who helped me, she told me but I forgot. She was very friendly, my service was fast and since I made an appointment I pulled right up and they got me started. I had a nice area in which to sit while I was waiting. I am really happy I purchased the service plan when I purchased my car, it helps me stay on top of keeping my car in good shape. Great experience, friendly staff!

– Dennis L.
  Prattville, AL

3/27/17 – Vickie in service got me in quickly on the weekend, diagnosed the problem and had me fixed up in about 30 minutes. The whole staff was wonderful. I will be buying my next new ford with you guys. Thanks for a great experience.

– Henry H.
  Prattville, AL

3/15/17 – Service Advisor Brian took care of existing tire issue and also recognized other possible issues and made recommendations. Thanks so much!

– Steven M.
  Prattville, AL

3/14/17 – Vicki was awesome as always. She and the current and previous service managers were helpful. Something went wrong while my car was getting serviced. Vicki gave me a loaner so that I could get on with my day’s activities. Even though there was an issue the service department was adamant about finding a fix which I appreciated.

– Kristen B.
  Montgomery, AL

3/9/17 – This was the first time I have used the Quick Oil and Tire Center. Until a few weeks ago I did not even know about it. I had stopped to make an appointment for the first oil change on my 2017 Escape. I really like the idea of not having to make appointments and then wait for half the day while the oil is changed. Thank you for doing this for your customers.

– Samuelle S.
  Prattville, AL

3/5/17 – We have owned our Ford Escape for two years. Last week, the bluetooth went out. I really rely on that bluetooth, so I took the car right over to Long-Lewis. Minutes after I arrived, a salesman came up and asked if he could help. I told him the situation and he immediately tried to program the bluetooth back on, but it did not work. He sent another employee to check and he could not program the bluetooth back on, either. A third person was sent over, but he could not get the bluetooth to work, either. All three were very prompt,so not much time elapsed. this was great, because I had to get back to work. I was next was taken to the person who schedules service appointments and he promptly made me an appointment.We brought the car in as scheduled and we were able to pick it up that evening. the bluetooth worked once again and it is still working great. Everyone was very helpful, quick and efficient. It was a great experience.

– Stephen Brooks
  Cars.com

3/3/17 – Vicky the person I came into contact with was very helpful and knowledgeable after they found a couple of issues she called & explained. The truck stops and rides great. At the time I came in they where very busy but Vicky made me feel just as important as the people ahead of me. That’s what mostly stands out and I look forward to next service.

– Bobby Smith
  Cars.com

3/3/17 – They took my truck in at the appointed time, repaired the AC condenser , and let me know the progress of the repairs. They also made sure I was comfortable in the reception area.

– Bob Martin
  Cars.com

3/1/17 – Courteous, helpful and knowledgeable about my vehicle. Repair was very quick. So far my visits to the facility have been positive.

– Wallace Mcvay
  Cars.com

3/1/17 – Again, the customer service was impeccable! All staff we encounter are great. Brian took my an hour early on Saturday morning because I had a death in the family and was traveling out of state. Bruce Williams is great at keeping me informed! He took on the task of registering my vehicle himself when he got in to work. The service dept is really amazing. However, The experiences with my 2013 Focus (38000 miles) have me questioning the quality of the product. This is my daughters vehicle and I need dependability, which is of utmost importance.

– Jeffery Bouie
  Cars.com

2/28/17 – The whole always treats me like I belong there. Bruce, Rich, Richard, Brian C, Vickie and Brian J are the greatest. Keep up the good work and I’ll see you all soon.

– Bruce Williams
  Cars.com

2/27/17 – Purchased 2016 f150. There was a leak coming in under drivers side dash. Service dept was very informative and helpful and completed the reports in a timely manner.

– Kelly C.
  Prattville, AL

2/27/17 – I brought my vehicle in and asked that several things be checked. Bruce made sure everything was done as I had asked. Overall very pleasant experience.

– Willeen Mccaa 
  Cars.com

2/27/17 – Really enjoyed the experience with Long-Lewis always curious employees and Bruce always keeps me informed.

– Charles B.
  Prattville, AL

2/24/17 – This was a service recall and I was very pleased with the professionalism displayed. Everyone was very quick to ensure my needs were met. A to all of you!

– Donald G.
  Prattville, AL

2/24/17 – Very great service! I was very pleased with Bruce and the staff on how quickly they had my car ready! Beautiful new location & building!

– Ricky M.
  Deatsville, AL

2/24/17 – This was a service recall and I was very pleased with the professionalism displayed. Everyone was very quick to ensure my needs were met. A++to all of you!

– Donald G. 
  Prattville, AL

2/23/17 – Service to replace radio by the technician was excellent. The only problem was related to the part not arriving in the am as stated. Had to leave truck an additional day due to the delay of the radio. Works great once installed.

– Thomas S.
  Pike Road, AL

2/23/17 – Bruce is outstanding and always takes great care of me and my vehicle needs. He and his outstanding customer relations is one of the reasons I keep coming back to Ford for all my maintenance needs.

– Earl I.
  Deatsville, AL

2/22/17 – The service agents I dealt with were extremely helpful and very accommodating to my needs. I will definitely be using Long-Lewis again!

– Hannah F.
  Prattville, AL

2/21/17 – Love the new quick service and extended hours.. Was able to get my vehicle serviced without having to leave work early and the wait was perfect timing…might be nice to have a TV in the waiting room but otherwise it was great.

– Joseph O.
  Birmingham, AL

2/20/17 – Service was awesome. Bruce was very helpful, courteous, and prompt in assisting me with warranty work. Excellent employee!

– Wayne H.
  Montgomery, AL

2/20/17 – They completed a recall on my rear doors of my 2011 car. I was surprised that when I asked the front service desk guy to check if he felt the power steering was okay, he said it would be a 100 dollars to do that. A 100 dollars to sit in the car, turn the wheel and tell me if it felt okay to him. Must be nice to be able to charge that much to do a favor for a customer.

– Richard B.
  Prattville, AL

2/11/17 – Long-Lewis performed a 60,000 mile service package. I knew up front the cost and the amount of time to complete the service. The work was done within the time frame and also included completing two recalls on my car. The service provided is exceptional. I have always received excellent service here.

– Walter B.
  Prattville, AL