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Below are recent reviews written by our customers.
SALES REVIEWS
6/28/22 – Brittney French and Matt Stewart were awesome to work with. Professional, welcoming, understanding throughout the entire process. We would recommend the two of them and Long-Lewis Ford of Selma to anyone!
– Dennis B.
Cullman, AL
4/21/22 – Absolutely nothing! I have used Long-Lewis as my primary dealership for the last almost 10 years for every purchase I’ve made. Tracy D. is wonderful and amazing to work with! Every chance I get I refer her as the best salesperson out there!
– Molly W.
Muscle Shoals, AL
4/10/22 – Brittney at Long-Lewis Selma was very helpful and courteous in the car buying process for the first vehicle that I purchased. I decided to purchase two more cars from her. I recommend anyone reading this message to ask for Brittney when visiting Long-Lewis Selma. She was very professional and kind.
– Earl B.
Selma, AL
4/9/22 – Friends, let me tell you about this dealership, first I was looking for a new Honda in Birmingham and they had absolutely nothing to offer the only one that would order me a vehicle wanted 8 thousand more than it was worth, I laughed and left. Went home got on my computer and found Long-Lewis. Called them and spoke to Brittany French, what a God send (she is the best) in less than 10 minutes the vehicle I wanted was on order and was here in just a few days. Pick up was easy, all paper work was ready and absolutely NO pressure. I will absolutely buy my next Ford or Honda (I have both) from them and if Brittany is there I will buy it from her. Thank you for a pleasurable experience.
– Phillip S.
Trussville, AL
4/9/22 – Due to my first experience dealing with Brittney French, I’ve now bought a second new car from Long-Lewis Selma. The understanding and knowledge she showed was very customer focused as well as friendly centered which took all the hassle out of buying a new car.
– Steve F.
Robins AFB, GA
4/9/22 – I had an awesome buying car experience and it was due to Brittney French! After her finding the kind of car I was looking for, it only took a few phone calls be us for the paperwork and payment to process and I had a car!! Brittney is very knowledgeable, professional, and helpful. I will go to her the next time I need another car!!
– Janice F.
Warner Robins, GA
3/25/22 – I like the fact the sales person did not try to force your product or himself to make a sale. He was very respectful and willing to accommodate my needs. he was very detailed in his offerings of what ford had to offer.
– William S.
Selma, AL
1/3/22 – We have done business with Matt Stewart off and on for over 20 years. He is awesome at what he does and the saleslady, Alexis, was terrific! So personable and informative and made the buying experience fast and easy.
– Allison M.
Gallion, AL
12/13/21 – There was no pressure to buy or build. The salesperson was honest and friendly. Now if I could get Ford to give me the color I want, that would be over the top!
– William S.
Selma, AL
12/6/21 – Excellent people working there. Easy to deal with over the phone and in person. Alexis was GREAT dealing with! Overall an excellent experience!
– Benjamin W.
Ramer, AL
11/30/21 – Everyone was very welcoming and happy to help with what I needed. I am very pleased with my purchase and will continue to do business with Long-Lewis.
– Zachery D.
Valley Grande, AL
10/29/21 – My experience was great. My salesman (Travis Hogan) was outstanding, he kept me entertained and made sure all of my questions were answered. He even called to check on how everything was going.
– Shirley H.
Selma, AL
10/25/21 – I am very satisfied with my vehicle, and my salesman is one in a million! In fact while making my comment my salesman called to check on me getting updates and to see how me and the car was coming along! So excited about the fact that you can build your own car. This is my third time purchasing the vehicle and I have to say the best experience out of all of them! I wasn’t there all day, very fast in and out.
– Latonya W.
Selma, AL
8/31/21 – Finding a standard Expedition was very difficult. No one had any and listings online, we quickly found out, were not actually available due to being a rental or in transit. After visiting several locations, we saw the Expedition Max at every location. I decided to call Brittney French at Selma and she was on it. She was looking through every possibility and eventually we decided to go look at and test drive the Max and order the standard at the store. However, once we test drive the Limited Max, it was game over. We loved it and still love it. Brittney did great and helped us find exactly why we wanted, and the rest of the staff was wonderful as well.
– Jessica G.
Wetumpka, AL
7/5/21 – Everyone was great. Easy to work with. Satisfied with my purchase. They were great!
– Patrick J.
Fairhope, AL
6/24/21 – First time that I have purchased a vehicle that didn’t take all day to complete the transaction. The salesperson did not try to up sale everything they had. It was a good experience.
– Gilmer T.
Montgomery, AL
6/22/21 – It was a pleasant, friendly experience. I didn’t feel like fresh meat thrown into the lions den. They were very patient with me when showing me all the technical convenience and safety features. They genuinely wanted me to learn and understand and didn’t seem to mind repeating when I asked or when I appeared confused (I am not a technology whiz). I feel like I left there with a new car and some new friends.
– Ernest D.
Selma, AL
5/6/21 – Anthony was a lot of help making this a quick and easy process/experience. It was so easy that I told a friend and a couple of days later he went to special order a truck.
– Chad D.
Selma, AL
4/26/21 – Brittney provided the best sales experience I’ve ever had purchasing a new vehicle. She was attentive to my needs and requirements and went the extra mile to find my perfect vehicle. She walked me through every step of the way and made the experience one that has made me a customer for life. Cant wait to purchase the Ranger Raptor from Brittney in 2023!
– Rene R.
Columbus, GA
3/16/21 – Best experience ever. Long-Lewis of Selma is the best. Great experience and very knowledgeable!
– Michael S.
Fairhope, AL
3/8/21 – The associates were very helpful. She told me about different features on the car. My salesperson was very helpful and professional she answered any questions I had.
– Jonathon S.
Plantersville, AL
2/1/21 – Our salesperson was wonderful! Got me exactly what I asked for and was very thorough throughout the whole process! Couldn’t ask for anything better!
– Ashley B.
Tuscumbia, AL
1/13/21 – The salesman, Anthony, made sure my family and I was comfortable and that the process went smooth. He was a very sweet guy.
– Monique T.
Prattville, AL
1/11/21 – Everything was amazing. I was greeted by 2 lovely ladies, Mary and Brittany. I told them my situation and helped me leave the lot with a brand new car. I can’t them enough. Mary kept me in the loop on what was going on while I could see Brittany working behind the scenes. The only thing I will recommend is telling people what their credit score was when they got approved. That doesn’t matter to me because I constantly check mine but for the people that don’t know.
– George L.
Montgomery, AL
12/14/20 – Great service! Brittany over at Long-Lewis in Selma, AL is so good and nice. Best customer service! She should have her own dealership! Thanks!
– Lenora P.
Selma, AL
10/12/20 – William Skinner is an excellent salesman. He is very respectful. He went above and beyond to help make the sale a success.
– Joda P.
Destin, FL
9/10/20 – Sales rep. keep me up on what was going on thru the whole process. She was so nice.
– Annvermell B.
Selma, AL
8/31/20 – Everything was great. The Customer Service was great and I will return in near future. Thanks again team!
– Sears D.
Montgomery, AL
8/19/20 – Professional sales staff, and sales managers. Friendly, courteous, and helpful. Super easy experience.
– Kristopher J.
Roanoke, AL
8/4/20 – Every thing was perfect from the start. I loved my salesman! Best service – I loved the whole experience!
– Dawn J.
Jemison, AL
7/23/20 – Excellent sales team and management. Went above and beyond to get what I wanted. Great communication and understanding between the customer and sales team. Highly recommend.
– William F.
Brent, AL
5/28/20 – The sales representative were very helpful and they made sure that my I was satisfied with my purchase. They made sure the approval went smooth and happy customer headed out the door. I will recommend your business to more people.
– Ellena T.
Marion, AL
5/25/20 – I told the salesman what I was looking for and the monthly price. He got me what I wanted and got the price as close as he could. My husband was at work and couldn’t come with me instead of making him drive the hour after his shift to the car lot they drove to him to finish up the paperwork.
– Robin R.
Clanton, AL
3/27/20 – Long-Lewis Honda went out of their way to get me the car I really wanted, they were very awesome very welcoming and down to earth and veryyyyyy patient I love Long-Lewis Honda, I wouldn’t change anything about them and Khaleel Williams is awesome!
– Jessica G.
Centreville, AL
3/10/20 – What a great buying experience we had here. We drove 3 Brittney was amazing and took very good care. Chris, Uncle Duke, Midas, Eric and Quinn we just all around helpful. I LOVE my new car and I got 14 years out of my last Ford so see y’all again in 14 years!
– Gretchen H.
Shalimar, FL
3/2/20 – Great experience fastest car buying experience I’ve ever had would definitely recommend!
– Austin G.
Montgomery, AL
2/10/20 – Long-Lewis Ford found a vehicle with all the criteria that I wanted. Very appreciated!
– Lisa R.
Valley Grande, AL
1/27/20 – The staff was friendly and helpful. They got me exactly what I wanted. I appreciated the no pressure sale. A truly delightful experience!
– Elizabeth S.
Millbrook, AL
1/13/20 – The entire sales team ensured we were informed during the process. They will work to ensure you are presented the best deal possible. The Long-Lewis Ford of Selma personnel were courteous and professional.
– Steven F.
Warner Robins, GA
1/6/20 – Matt Stewart located the exact vehicle we were looking for in a timely manner and worked after hours to ensure we had the vehicle in time for a family vacation that we had planned
– Robert S.
Selma, AL
12/23/19 – Nothing could have been improved everything was perfect and flawless! This is the best group to work with!
– Sara H.
Carrollton, KY
12/20/19 – Matt Stewart went beyond expectations to make sure I was satisfied with the purchase. Long-Lewis is a new dealership here in Selma but they kept one of the greatest assets for purchasing a new vehicle. I looked at many Rangers in Central AL but Matt took the best care of me.
– Mark M.
Selma, AL
12/20/19 – Khaleel and the managers hung in and found me a car that fit my needs. Long-Lewis in Selma Rocks. Good service. Great people.
– Patricia W.
Selma, AL
12/13/19 – The process was very easy and the sales person very friendly and helpful. Long-Lewis is a great company. Very helpful and friendly.
– Arthur M.
Selma, AL
12/10/19 – By far, this is the BEST dealership in Alabama that we have ever dealt with. Melvin in sales is fantastic, very concerned, caring and patient sales person. Matt in Honda finance was great and I cannot recommend this dealership enough! Finally, a great, no pressure, enjoyable experience from a car dealership. Very highly recommended!!
– Helen W.
Selma, AL
12/9/19 – They have one of the best salesman that have met and a very good sales team . Thanks Khaleel Williams!
– Wilburn G.
Selma, AL
11/21/19 – Everyone was awesome, the Salesman was very nice and attentive. The didn’t pressure me but just very informative and worked really hard to get all of my must have features. Thanks Midan Green and The Sales team at Long-Lewis. I would also like to thank Chiquita in Prattville at Long-Lewis for even putting your company in my mind to do business with.
– Lekishia A.
Jones, AL
10/24/19 – This is our first time buying a Ford, very impressed with Vehicle and many features. I have to say everyone at Long-Lewis Ford of Selma was friendly and made sure we had a a hassle-free experience.
– James W.
Selma, AL
10/9/19 – Great place. Very friendly and professional. Brittney made it very easy. She was great.
– Wilburn T.
Camden, AL
9/23/19 – Matt Stuart was a joy to work with and he anticipated my every need. You cannot do better than perfectly!
– Vaughan R.
Selma, AL
9/22/19 – This was the easiest experience that I have had when purchasing a vehicle!
– Phillip A.
Millbrook, AL
8/15/19 – Very professional, there was no “surprises” or “hidden fees”. The price amount we agreed on over the phone was the price I was given at the dealership.
– Forrest B.
Selma, AL
6/28/19 – The experience at Long-Lewis has made this first time buyer excited about the product and dealership.
– Kevin G.
Valley Grande, AL
5/30/19 – Brittney was patient and easy to communicate with! She was very kind to my family during our length of time at the dealership! Glad she was the one helping us that day!
– Houston P.
Selma, AL
3/22/19 – Matt and his team where very helpful and understanding. Put my family in the vehicle we wanted. and were not agitating or pushy to put us in something we did not want or need. Thank you!
– Nathan H.
Valley Grande, AL
SERVICE REVIEWS
9/25/22 – I was very pleased with all of the work done on my car at the Selma Dealership. Matter of fact, I am going to have more work done there. Thank You for excellent customer service.
– Doris D.
Forkland, AL
9/21/22 – I was very pleased with the service we received. Glad that the Ford business was located where they were. Very pleased to get the work done. Servitude was wonderful.
– Endtime Evangelistic
Bryan, TX
6/20/22 – Everyone was very courteous and professional. They swiftly handled my servicing and had me on my way seamlessly. Will definitely be back for all of my service needs!
– Phillip D.
Selma, AL
6/17/22 – The customer service personnel in the Ford Service department are always so helpful and friendly. They value my time and keep me abreast of the service I receive.
– Pamela R.
Selma, AL
4/28/22 – The service department is top notch and kept informed about the progress of recall work they were performing. The service manager walked to the department and got me set up in a loaner vehicle while mine was being worked on. The entire staff was very professional!
– Charles H.
Valley Grande, AL
4/24/22 – Very impressed with the services rendered by Long-Lewis Ford of Selma, Alabama, and the perfectionism.
– Inez W.
Uniontown, AL
2/5/22 – They were the best service professionals from the front office staff to the very friendly passionate caring service professionals. Whitney, Chris, Mr. Mixon (I forget his first name) and the rest of the guys all were nice About checking on me. They had quite a bit to fix on my truck and I was there for a longer than usual. The guys would come and say what what in here for and I would tell them. They did not want me not being taking care of. You hear so much bad about Selma, Alabama. The Long-Lewis Selma Crew makes Selma look great. I don’t even go to Selma for anything. They are only reason I went there because I love the way they are.
– Shelita D.
Camden, AL
11/18/21 – My experience was good. Service was completed. Staff was courteous and answered my questions about my vehicle. I was very satisfied.
– Benjamin C.
Selma, AL
10/21/21 – Excellent service! The Quick Lane team kept me informed and suggested the services needed for my F150. The team greeted me with a smile and asked if I had questions they could answer. It was a very good experience!
– Tim P.
Tuscumbia, AL
10/7/21 – Chris Poe kept me very up-to-date with the status of my truck during the time it was in the shop. Even looked up my records, at my request, to see if the transmission fluid had been changed recently. I can trust Chris with my vehicle.
– Calvin S.
Eutaw, AL
9/22/21 – Whitney and Chris provided outstanding customer service and they made it easy to schedule my appointment around my schedule.
– Pamela R.
Selma, AL
9/2/21 – I was given an appointment the same day. My car was taken in for an change as soon as I arrived and was out in about 30 minutes! The girl at the device desk was very friendly and efficient!
– Robert W.
Valley Grande, AL
7/26/21 – Was updated by the service team/Chris Poe was very polite and went the extra mile to insure I stayed informed and covered everything they serviced on my vehicle!
– Charles H.
Valley Grande, AL
7/15/21 – I absolutely love Long-Lewis Ford of Selma, AL! The staff is so helpful and professional. I am always welcomed and greeted with a smile. The service is outstanding with little to no wait time the maintenance team get you in and out. It’s always a pleasure would definitely recommend to family and friends!
– Diane P.
Selma, AL
7/8/21 – Shop foreman was very helpful. He explained what he was doing. Found a small problem and fixed it while the vehicle was there.
– Caron H.
Camden, AL
7/5/21 – Above excellent care and service! Had services performed while traveling from California and warranty was honored with no problems. We were scheduled for next day full service and couldn’t be happier with Chris and his technicians. Seamless accommodations and services. Thank you for helping us to enjoy a stress free vacation.
– Teresa M.
Barstow, CA
7/1/21 – All went well. The communications with Chris was excellent. He gave us instant feedback and answered all questions quickly and competently. Thank you having excellent car service in our area.
– Alfonso H.
Selma, AL
6/28/21 – Service is very important to me, and I get that. I expect the job (the reason I’m there) to solve my problem and I’ve not been disappointed.
– Edwin P.
Selma, AL
6/24/21 – My oil change and tire rotation went very well!! All the employees were friendly and answered all the I had!! Great experience!!
– Destiny C.
Plantersville, AL
5/24/21 – They do it fast, not long on waiting for the job to be done. Do a very good job. Let you know if something needs to be done other than what you brought it in to be repaired or changed. Has courtesy to clients and always works with a very good attitude too.
– Roy F.
Selma, AL
4/9/21 – Chris did an excellent job of getting my truck in for an oil change on a super busy day. This is the only service department I trust with my vehicle!
– Calvin S.
Eutaw, AL
3/10/21 – They took my appointment on very short notice, treated me like a star even though I had bought my car at another Ford dealer. Gave me great advice on service as well as super service. I only wish I had bought from them instead of Baugh Ford. Very pleased.
– Larry S.
Demopolis, AL
2/3/21 – Always have a great, smooth experience here. The staff are friendly, respectful, caring and courteous of your time. Service is run very smoothly and efficiently. Definitely recommend.
– Nikette C.
Selma, AL
1/8/21 – My Focus needed a part ordered, because the vehicle is a part of the Certified Pre-Owned program a rental (paid for by Ford for 5 days was provided), all things worked to perfection.
– Edwin P.
Selma, AL
12/1/20 – As always with Long-Lewis Ford in Selma, AL. The service was great workmanship done in a timely fashion and the staff that I worked with was attentive and answered all my questions. Great people!
– Robert R.
Eutaw, AL
11/16/20 – The staff was very friendly and helpful with information concerning my problem. The service was very timely. My repairs were done and my vehicle was ready in a timely manner. The service team was excellent from the check-in to the pick-up and check-out portion. They make you feel comfortable throughout the process.
– Marjesta W.
Selma, AL
10/26/20 – Great service from start to finish. They did everything that was asked of them, had a door handle gasket that had worked its way out. Asked if it was covered under warranty, and it was,. win win for this ford guy on that day.
– A&B Metal Fabrication, LLC
Selma, AL
10/12/20 – The service I have received since day one has been wonderful and I love Long-Lewis and the staff. They always go above and beyond thank you for taking such great care of me here!
– Lekishia A.
Jones, AL
9/21/20 – I always have had a great experience with customer service as far as them working on my truck. They make you fill like you are their main priority. You will be greeted with a smile, and they listen to you to see what’s going on your vehicle.
– Betty M.
Marion, AL
9/10/20 – The service was great and the staff was friendly! The building was clean and I felt secure in my purchase. Everything happened the way it was suppose to happen. I am pleased with Long-Lewis of Selma, AL. They have a lifetime customer.
– Vychell G.
Selma, AL
8/17/20 – Everything went very well from the beginning. I arrived and was greeted by Mr. Lee Nichols with a smile on his face, told him what I needed done and he informed me of my time frame which was very satisfactory and I waited for my truck to be finished. After the technician was done with my truck he explained to me what he noticed with my truck and I thanked him. I will definitely be back to get my other small issues taken care of.
– Tony R.
Selma, AL
6/25/20 – At the time taking my truck in it was very good service fast and prompt did not have to stand around and look for someone to help me did not have to stand around and wait to get answers on my vehicle very good service in Selma, Alabama.
– Adolph M.
Jones, AL
5/20/20 – Lee Nichols and his team in the service department do an outstanding job. They are very easy to schedule maintenance/service appointments with and go through the details report afterwards each time.
– Leander C.
Selma, AL
4/15/20 – Chris is always so professional and gets us in and out quick. During this visit he made sure to sanitize everything really well since we are dealing with COVID-19. Everyone in the shop is nice and friendly.
– William S.
Jones, AL
3/4/20 – Ford always takes care of my maintenance needs. Chris Poe is definitely an asset to your company. He is kind and knows his job thoroughly. Thank you for taking care of my Ford, which I love and am very grateful for. My Ford has been and is an exceptional vehicle. Thanks Ford!
– Wendy M.
Valley Grande, AL
2/10/20 – Great customer service, done in a timely manner. They found some things that could have potentially been dangerous if left unattended, so we took care of those issues before they got worse.
– Rob R.
Eutaw, AL
1/27/20 – I am always happy with the service that I receive at this dealership. I generally deal with Chris in the service department. This young man is always very clear with telling me what is going on with my vehicle. He always goes above and beyond. The young lady that helped me with my rental was also very nice and very helpful. More companies should teach the customer service values that are always practiced here at Long-Lewis Ford of Selma. Thank you!
– Randall S.
Selma, AL
2/20/19 – Ford service has always been an exceptionally great experience. A quick and accurate service with care. Chris Poe in the service department always makes sure the Ford experience is a good one. Thank you Ford for looking after the needs of what is necessary to maintain our luxury vehicles. I thank you Long-Lewis Ford, Chris Poe and all the staff. Merry Christmas!
– Wendy M.
Valley Grande, AL
12/9/19 – Chris was most helpful. He contacted me on behalf of the technician to let me know of any issues, and with my consent had the technician finish with the maintenance of the car along with the recall that was being fixed on this vehicle. Very professional group of Ford folks!
– Greg M.
Selma, AL
11/6/19 – Service personnel were very professional and courteous. My vehicle was in service for a very minimal time and all the work was done efficiently and will full explanation upon pick-up.
– Ronald Y.
Selma, AL
10/7/19 – The gentleman who helped us was kind and very polite with our questions and requests. We got our vehicle back within a reasonable time. No hassle or trying to harass us into buying something else. I would recommend this dealership to anyone who values customer service.
– Nathan H.
Valley Grande, AL
9/26/19 – I brought my 2014 Ford Fusion in for a recall issue. Lee had made an appointment for me the day prior. I was immediately taken care of, and within a couple of hours, I received a call that my car was ready to be picked up. Fast, friendly, no fuss service. Could not have asked for better.
– William S.
Selma, AL
8/19/19 – Chris in the service department was very nice and helped us with all of needs it was a recall on air bags and he got it fixed in one day it was my daughters car she was home from out of town he was awesome.
Valley Grande, AL
6/20/19 – I went in for my battery and I was so excited when the service people told me that it was covered under warranty! Not only did they replace it they noticed a problem with the battery cable and ordered it and replaced it also at a later date! They went above and beyond!
Valley Grande, AL
5/31/19 – Got me in and serviced in a timely manner with no hassle or trying to get me to do extra stuff to my vehicle. I wasn’t harassed to change or add things to my service what I asked for with no problem.
Valley Grande, AL
4/19/19 – It was fast and everything was explained to me regarding my Ford. They did not try to push/ sell anything extra that I did not need. I feel comfortable with the team members and each one was friendly and professional.
Selma, AL
4/11/19 – I can always rely on the people at the Ford dealership to be honest and fair. Whether its a service on my vehicle or looking for a new vehicle. They are very helpful and are willing to go out of their way to help.
Plantersville, AL
3/25/19 – The service was great. But we all have room for improvement. We look forward to a long service relationship. You have serviced this vehicle in the past and we look forward to return and tell others of your great service.
– Alphonso H.
Selma, AL